QuickBooks Integration (Pro, Premier, Enterprise)
Webgility is a time saver
We were seeking a software solution which could connect our 5 online stores to quickbooks to assist us with managing our ordering, shipping and invoicing process. Ecc works great for us. It does everything we needed and more.
Connecting 5 different online stores and 5 different users, did take some time to get everything setup correctly but the training and support with Webgility was excellent. I was very impressed at the strong team they have.
July 14, 2015
We've been using Webgility for our two eCommerce site running under Magento Enterprise edition for over 2 years now. I would say that without Webgility we would have been spending hours and hours to process and print shipping labels. Webgility saved us so a lot of precious time. Their support is very reliable and it is included on your membership plan.
Kudos to Webgility team!
May 15, 2015
Great Endicia and Quickbooks integration tool
We purchased a company that already used this software, so are continuing with it.
We did have one hiccup on setup (they combined our new account with the old owner's account) but more than made up for it by doing the install remotely.
Probably the biggest positive for this is the amazing support. They really know the product well, are friendly on the phone and often do online meetings to remotely solve any issue.
We have experienced a couple of times the download setting resetting the date which triggers all orders ever created to download. We haven't experience the issue since the first week, so it seems to be fixed. One other small point is if the window isn't large some of the dashboard doesn't show, simple fix - full screen the window!
April 8, 2015
Excellent Option for Integrating Magento with Quickbooks
We tried several different options to streamline order fulfillment with Quickbooks and Magento. Ultimately Webgility was the only one that we could make work in order to scale to our volume. We do several thousand orders per month and needed a solution that could work with that type of volume. We worked with the support team to complete several customizations to the connector and to the desktop software to fit the solution to our custom processes and the implementation of the software has allowed us to eliminate 2 full time positions on our order entry/invoicing team.
March 24, 2015
Very easy to use!!!
We use this on a daily basis, downloading all day long from our website and eBay to Quick Books. Very easy to use and manipulate.
We have had some glitches with updates and paths changing but a long phone call does fix it.
We have recommended it and can't find anything else out there that works as well.
February 24, 2015
Since using this tools I have a few extra hours per day.
February 11, 2015
A great addition
We have been using ecc since version 1 and it is an invaluable tool if you are running magento and quick books. For time to time there are bugs but the support team is always very quick at getting things fixed.
February 6, 2015
The team at ecc Webgility has diligently supported our company for several years now. The product improvements continue and their support is top of the line. I would like to see the ability to differentiate between our of state and wholesale tax integration into quickbooks. No doubt that enhancement will be forthcoming.
The product works solidly and the integration process is virtually pain free.
Deeply appreciate the support time and their responsiveness and depth of knowledge.
A best tool!
January 20, 2015
Does What It Says
This product works, and works well. There are additional features that would be nice, hence the 4 stars, but overall it's a solid addition to your workflow.
January 9, 2015
Wow! What good support!
I have a hearing impairment that prevents me from talking on the phone, so when I needed help with a printer issue I asked if we could chat via Skype instead of the usual telephone assist. No problem!
At the agreed upon time we started our chat and the support person, Ashish, used a cool remote control program and operated my mouse and keyboard for me to resolve the problem. That's really the fastest way to get things resolved without them telling me what to try first, then next, etc.
It was a very tough bug involving printer firmware and Ashish was quick to get up level Support involved.
With any ecommerce solution Support is EVERYTHING, and Webgility certainly fills the need.
December 15, 2014