QuickBooks Integration (Pro, Premier, Enterprise)
Very easy to use!!!
We use this on a daily basis, downloading all day long from our website and eBay to Quick Books. Very easy to use and manipulate.
We have had some glitches with updates and paths changing but a long phone call does fix it.
We have recommended it and can't find anything else out there that works as well.
February 24, 2015
Since using this tools I have a few extra hours per day.
February 11, 2015
A great addition
We have been using ecc since version 1 and it is an invaluable tool if you are running magento and quick books. For time to time there are bugs but the support team is always very quick at getting things fixed.
February 6, 2015
The team at ecc Webgility has diligently supported our company for several years now. The product improvements continue and their support is top of the line. I would like to see the ability to differentiate between our of state and wholesale tax integration into quickbooks. No doubt that enhancement will be forthcoming.
The product works solidly and the integration process is virtually pain free.
Deeply appreciate the support time and their responsiveness and depth of knowledge.
A best tool!
January 20, 2015
Does What It Says
This product works, and works well. There are additional features that would be nice, hence the 4 stars, but overall it's a solid addition to your workflow.
January 9, 2015
Wow! What good support!
I have a hearing impairment that prevents me from talking on the phone, so when I needed help with a printer issue I asked if we could chat via Skype instead of the usual telephone assist. No problem!
At the agreed upon time we started our chat and the support person, Ashish, used a cool remote control program and operated my mouse and keyboard for me to resolve the problem. That's really the fastest way to get things resolved without them telling me what to try first, then next, etc.
It was a very tough bug involving printer firmware and Ashish was quick to get up level Support involved.
With any ecommerce solution Support is EVERYTHING, and Webgility certainly fills the need.
December 15, 2014
Excellent extension, a must have.
There is no doubt that this extension has saved us hundreds of hours of bookkeeping, as well as increased the accuracy of our sales being posted to Quickbooks. The app is flexible and has a lot of customization available. Webgility also has a great development team that helps us integrate our custom gift card module, allowing us to import gift card sales and redemption, which is not a built in feature. Highly recommended!
December 10, 2014
Extension works great and keeps me organized. It supports all programs and sites necessary.
I would love to have the option to get the orders to automatically sync.
December 4, 2014
Easy to set up
Very pleased with the extension. Makes transferring orders from our website to QuickBooks seamless.
November 19, 2014
This product was a huge time-saver for us. Before we integrated this (and ECC Desktop) with our accounting software and online store, we were processing everything by hand. This took hours, was prone to errors, and was a pain.
The only critical feedback I have is that getting used to the nuances of setting up the system. ECC uses slightly different language than QB or Magento, so sometimes initial mapping is a pain.
I also want to say their tech team is awesome. In the 2-3 years since we started with ECC, I have probably only talked to a few different techs. They always solve the problem, and will even remote-in to fix tricky issues.
November 7, 2014