signifyd

Fraud and Chargeback Detection. Prevent Fraud.

  • Popularity Score 359 Popularity Score

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  • Magento Connect Silver Industry Partner
Prevent Fraud and Increase Sales with Signifyd's complete fraud detection solution. Grow your business safely!
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Overview

Fraud and Chargeback Detection. Prevent Fraud.

Every e-commerce business deals with Fraud and Chargebacks. For some, it’s the cost of doing business and can be handled with little effort. However, for many businesses, managing fraud is still a very manual process, cutting into the bottom line due to chargebacks, manual review and lost revenue due to wrongly declined transactions. Automating the manual review and fraud prevention process with a cloud-based fraud solution such as Signifyd, solves all of these issues and more.

Top 4 reasons to use Signifyd:

1. Decrease Manual Review by 80%: Do you spend hours looking up Google, Facebook, and other sites? Signifyd scours the web and combines public records, the social graph, device fingerprints, IP geolocation, proxies, issuing banks (BIN), cross merchant blacklists, search engines, maps and more. Reduce manual review time by 80% - Signifyd provides you with a single score telling you if a transaction looks risky with all the raw data to help in your manual reviews.

2. Increase Revenue by 20%: Do you decline good transactions, from international customers, or different bill-to and ship-to addresses, because you are afraid they may turn out to be fraud? With Signifyd, you’ll never have to decline a transaction again. And if you’re interested in the Guaranteed Payments program, you’ll be paid back if Signifyd ever makes a mistake. Think of it as insurance for e-commerce, or FraudSurance!

3. Reduce Fraud and Prevent Chargebacks to less than 1%: Dealing with a lot of chargebacks? Signifyd will detect when a fraudster buys something at your store and notify you immediately. You’ll have access to the same Enterprise Grade technology in use by top Fortune 1000 merchants.

4. Integrate in Minutes not Hours/Days with no upfront Fees $$: Not very technical or don’t have developer resources? Signifyd integrates with your Magento store in minutes. There’s no API and no developer resources needed. Simply install the Signifyd extension through Magento Connect and you’re ready to go!

Other Merchant Benefits

Signifyd reduces the costs associated with:
- Extensive Manual Reviews
- Fraudulently Ordered Merchandise
- Friendly Fraud
- International Order Decline Rates
- Chargeback Fees
- Card Association Penalties
- Excessive Fraud Related Customer Service Calls

Signifyd is a Certified Magento Silver Partner

Magento is proud to announce Signifyd, one of the most widely adopted fraud prevention platforms, as a Silver Industry Partner. In the ever-changing world of e-commerce, it’s become clear that growing revenue while reducing costs is a critical part of a CEO’s toolkit and will only continue to grow in importance.

Used by the best Small and Medium Businesses

Purefix Cycles

"This app has been a tremendous addition to our order processing workflow. With order-processing time growing - its hard to make time to check for fraudsters. With Signifyd, they completely automate it and do all the hard work for you. It feels like they deeply check each person and give you the tools you need to decide on your own, if you so choose. Other services like this give you complicated data. Signifyd makes it simple, yet they show you all the data that they use to back up their decision. Not to mention, their customer service is awesome!"

GSM Nation

"Signifyd is changing the game when it comes to fraud detection. The company is run by innovative people who know the industry and I have no doubt the product will be at the forefront of anti fraud tools for ecommerce companies. With the Insight from Signifyd, we were able to reduce our verification calls by 15-20-% and on average able to fulfill 15% more orders. Incredible. Best of luck to the wonderful folks over at Signifyd."

Isaora

"We sell high end jackets at Isaora and have experienced increasing levels of credit card fraud both domestic and international. Prior to Signifyd, we did all of our research online using maps, search engines, social networks, whitepages and other sites. With Signifyd, we are notified of a risky transaction almost instantly, so we can focus only on those transactions that need to be reviewed. The system is completely automated and their customer service is terrific. If you are worried about Chargebacks, decline a lot of international transactions, or are spending too much time reviewing transactions, I'd highly recommend their service. We've used other fraud services before, but we've not seen anything as simple with all the rich information returned."

Sample Customers Have Included



It only takes a few minutes to get started

Sign-up now to get started using Signifyd on the Magento eCommerce platform please. There’s a 2 week free trial – Signifyd is confident you’ll see the value in your first 72 hours! Magento Connect: Signup

Questions? Contact us

Email sales@signifyd.com or call us at 1-855-477-2947 and we'll be glad to answer any questions you may have!

Release Notes

Stable Release 3.3.0

2014-06-24 06:28:50
  • Version number: 3.3.0
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8, 1.8.0.0, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Added ability to place orders on hold when below a certain score.

Stable Release 3.2.4

2014-05-24 15:22:00
  • Version number: 3.2.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8, 1.8.0.0, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Fixed order grid display when retrieve scores is set to Yes.

Stable Release 3.2.3

2014-03-11 06:48:43
  • Version number: 3.2.3
  • Stability: Stable
  • Compatibility: 1.3.2.4, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8, 1.8.0.0, 1.8.1, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Fixed customer order list issue. Included link in admin screen.

Stable release 3.2.2

2014-02-10 07:35:37
  • Version number: 3.2.2
  • Stability: Stable
  • Compatibility: 1.3.2.4, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8, 1.8.0.0, 1.8.1, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Signifyd scores in the Magento Admin Orders Grid.

Stable release 3.2.1

2013-11-22 06:55:03
  • Version number: 3.2.1
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.0.0, 1.6.1, 1.6.2.0, 1.7, 1.7.0.0, 1.7.1.0, 1.8, 1.8.0.0, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

Fix for dynamic URL updates.
Reviews

About the Developer

This extension was developed by and is supported by signifyd

Fraud and Chargeback Detection. Prevent Fraud. 4.6 5 13 13
Great Product if it Worked on Magento We love the software, although after weeks of support they still cannot get this thing working correctly on our Magento 1.7.2 website :( Very unfortunate - maybe in a few more weeks of support they will be able to fix it and I can change this review.... August 26, 2014
Does what it says on the tin What a great piece of software! It's already saved us a few problem sales, and we've starting reviewing our sales with a greater level of detail and precision. I would highly recommend. July 5, 2014
Great extension We have been getting a lot of chargebacks and could not tell from fraud to actual good orders. Its was so frustrating until we searched online and found Signifyd which also supports the Magento platform. Now 2% of my orders i double check by calling or emailing our customers but in most cases, Signifyd is correct. Thanks Signifyd June 25, 2014
Works great Gives some added peace of mind on orders that would otherwise be questionable. Helps in the tedious process of screening orders. Happy customer June 20, 2014
Lifesaver for preventing chargebacks We turned to Signifyd when we realized we were getting hit with fraudulent chargebacks. They have done a fantastic job of helping us detect fraudulent orders on our Magento store. You can even give an order a thumbs down if you want to confirm an order as fraudulent or a thumbs up to confirm a suspicious looking order as good. We feel much more confident about shipping an order internationally when Signifyd gives it a good score and more prepared to combat fraud as it gets flagged. June 17, 2014
Simply Awesome! With jewelry you have to be careful whom you sell to. One bad order can wipe out the profits of multiple good orders. Before Signifyd I was spending a lot of time researching my customers or simply canceling the order because of uncertainty. Now I can approve more orders and it takes me a lot less time in my research as Signifyd compiles all my customer information in one place and scores the transaction. If you have ever had a charge back or dispute because of a fraudulent order, then you truly know how much of an important tool like Signifyd is. March 14, 2014
recent Release improves on extension The recent release improves on the the original extensions. It will now allow us to import the score into our ERP and take action according to the Value. Best Fraud Tool we have seen or used. March 12, 2014
Great Product The Signifyd product is great and works just as advertised. The best part is the one on one support that they offer. February 24, 2014
Definately mitigates fraudulent transactions I run a digital goods business where fraudsters are rampant. Thanks to signifyd we have managed to reduce a lot of our fraudulent transactions. In our business we sell digital currency for online games. With signifyd we can detect who are legit customers and who arent. It is a great product with developers always ready to give you a helping hand. February 10, 2014
Affordable and Necessary Merchants learn the had way that no matter how much your site's credit card processor touts their built in fraud prevention, it's usually worthless because they don't want to take the risk of confirming whether charges are good or not. When they aren't.. it comes out of your pocket. You have to use your own fraud prevention system if you want to avoid chargebacks. For many years we used a basic geo-ip compare with a lot of web searching. It worked great, but time consuming. What Signifyd did is automate our old manual search process plus give us a score that averages all the basic geo-ip, residence matching, email match plus several other charge variables in determining whether the person making the charge is the actual person. What I like is that it presents the evidence both ways.. positive and negative, and we can either accept their score or research it ourself from a single presentation page showing the results of all the searches we used to do by hand one at a time. We've used them for a month now and so far we have had good results and identified some bad guys. Very affordable for what you get. January 27, 2014
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_24414
Customer avatar
I don't see any screenshot of the integration with magento. Do all orders just get sent to Signifyd and then we have to login to them every time we get a new order and then look at it and come back to magento and then process the order? Is any information or a "score" stored in magento and we can process there? Or if it's all on their website then if I approve an order there, does it "release" the order in magento or communicate in any way? Thanks
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26961827
Customer avatar
Answer: 
Hi There!

You have two options while using Signifyd in Magento:

1) Retrieve scores directly in Magento Admin
2) Use the Signifyd review console at signifyd.com

If you choose option 2, then that's setup by default for you. If you choose option 1, then you will have to do the following (If you are interested to see this visually, screen shots of this are available by scrolling through the various screens here http://www.magentocommerce.com/magento-connect/fraud-prevention-and-chargeback-protection-using-signifyd.html):

Enable score retrieval in the Configuration
- From within admin, click on System > Configuration
- From the config panel on the left, click on Signifyd
- Set "Retrieve Signifyd Scores" to Yes

That should do it. Please note that if you do choose to retrieve scores in option 2, then option 1 is still available to you by default. So you can still login to Signifyd to review cases and see detailed information.
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signifyd
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4 months, 1 week ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_24414
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Does your module need to be integrated with the credit card processor to utilize the response codes that we get back (like CVC match and Address match etc.)? We have a custom module for Stripe and want to know if this will work. Thanks
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MonoMachines
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4 months, 3 weeks ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26961827
Customer avatar
Answer: 
Hi There!

By default, Signifyd uses 120+ data points to determine fraud. AVS and CVV are two of the 120 data points. You won't have to integrate with your payment processor to get good fraud decisions on your transactions.

However, if you are interested in incorporating AVS and CVV, we can show you how to get that going.

You can contact us at support@signifyd.com and we'll be glad to walk you through it.
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signifyd
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4 months, 1 week ago
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