Zeon Solutions

FAQ Manager by Zeon Solutions

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Give your customers the ability to have their questions answered easily and quickly with Magento FAQ extension
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Magento Connect 2.0

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Overview

FAQ Manager by Zeon Solutions

FAQ – Frequently asked questions. Give your customers the ability to have their questions answered easily and quickly by implementing the FAQ module. This “self-serve” extension increases search engine ranking, improves the overall customer experience, and decreases support costs. Questions and answers can be modified and updated, as well as categorized, as needed by the backend.

With the aim of improving your website and user experience, we have released the FAQ Magento extension which is compatible with most of the Magento versions.

Features:
-Provide customers with common questions and answers while they are using the system.
-Optimum search function makes it easier for customers to find answers for frequency asked questions.
-Content-based search tool for both questions and answers ensure the accuracy of the results.
-Manage groups of questions professionally.
-The administration in the backbend is easy and convenient.
-Provide a link to display the most frequently asked questions and category based questions.
-Support multi languages and multi stores

Requirements
1. Magento Enterprise Edition v1.10+ or Magento Community Edition v1.6+
2. Zeon FAQinstall Key from Magento Connect (If Installing it using Magento Connect)
3. Magento Zeon FAQ Module from Magento Connect
4. Magento Administrative Privileges.

Release Notes

This is fifth release of Faq

2014-08-19 06:13:49
  • Version number: 1.0.5
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Minor bug fixing and a few code level optimizations

This is fourth release of Faq

2014-05-14 11:02:17
  • Version number: 1.0.4
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Minor bug fixing and a few code level optimizations

This is third release of FAQ

2013-10-29 10:04:51
  • Version number: 1.0.3
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Minor bug fixing and a few code level optimizations

This is the Second Stable Release of Shop by Manufacturer

2013-06-13 09:59:09
  • Version number: 1.0.2
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Bug fixing on database table prefix and store view and a few code level optimisation

FAQ Stable Release

2013-05-28 11:05:52
  • Version number: 1.0.1
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Released is a Stable version of FAQ as a community extension.
1 2
Reviews

About the Developer

This extension was developed by and is supported by Zeon Solutions

FAQ Manager by Zeon Solutions 3.5 5 2 2
SQL Injection Vulnerability We have discovered a SQL injection vulnerability in the search functionality of the plugin. If you enter: ' AND SLEEP(24) is will sleep your connection to mysql. If you have no way of stopping this I dont recommend attempting it as it will take your website down. This could be used th retreive data from your database and update records, like your admin pass word for example. There is a fix! find the following file: /app/code/local/Zeon/Faq/Model/Mysql4/Faq/Collection.php scroll down to find: public function addSearchFilter($fields, $value) { and add the following line directly below this $value = mysql_real_escape_string($value); I hope this helps anyone using this extension! May 12, 2014
Great extension Work in Magento ver. 1.7.0.2,easy to install, search feature works June 17, 2013
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Q&A
(8 Questions : 2 Answers)

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1 answer

404 Error

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Customer avatar
404 Error

I have installed this module and when I go to settings I get a 404.

I presume this is also where I get the URL for the FAQ module for visitors????
by
Bogof
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11 months ago
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Answers

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Answer: 
Try log in and off again. These free extensions seem to need that on first install
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chris_young_au
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2 weeks, 1 day ago
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Customer avatar
Installing the extension on wamp server I had any kind of problem, but when installed in productive breaks the web server and displays the following:

Fatal error: Class 'Zeon_Faq_Model_Mysql4_Setup' not found in / includes / src / Mage_Core_Model_Resource_Setup.php on line 234

In fact, once installed wamp both productive and server Mage_Core_Model_Resource_Setup.php file does not exist.

Why it happens?

Regards
by
vessler
-
1 year, 1 month ago
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Answers

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Customer avatar
Answer: 
I said nothing, had enabled the compiler. That was the problem.

Regards.
by
vessler
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1 year, 1 month ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25815502
Customer avatar
Hello,

Thanks for this great extension, i want to use it.
But you can't link a category to a specific storeview, this means if you have a multilanguage website all the categories for all the diffent storeviews will show on the faq page.

Will this option be included in the next release ?

regards,
by
ictconnection
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1 year, 1 month ago
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This faq no longer exists.
by
baisoo
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1 year ago
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faq existing

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Customer avatar
Hi I installed your application and I find it very good.
I have only one problem: how can I delete questions and answers already on the form referred to Magento?
I deleted all the categories and all the rest but on the FAQ page I get the same questions and answers
Can you help me?
a greeting
by
volontarishop
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1 year ago
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Can't access my FAQ

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Customer avatar
Hi
I can create faq, see it in my website but can manage it I can't see no one of the faqs that I had created. How can I solve this issue?
I have FAQ in my website that I create but can Edit/delete them.
Please help
by
lopezio
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6 months ago
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by
Venkatkav
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5 months, 4 weeks ago
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0 answers

FAQ Page

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Customer avatar
How do I create the FAQ page? I see how to manage the FAQs, but do i have to create a CMS page and then add this as a widget or what?
by
yldziner
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5 months, 3 weeks ago
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