Email ― Follow Up Email

  • Popularity Score 4945 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Trigger emails have proven to be a reliable tool of marketing with a high rate of response and conversation
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

You will be re-directed to the developer's website to complete your purchase.

You must be registered and logged in to get extension key.
In order to get this extension, you must be logged in to the Magento Community. Click here to login or register.
In order to get this extension, you must have active Magento Go Store. Click here to create Go store.

Magento Connect


Email ― Follow Up Email

With the Magento Follow Up Email extension, you can follow up your customers with fully automated emails.
Trigger messages have proven to be a reliable tool of email marketing with a very high rate of response and conversion. They can bring up to 40% of the total income that you receive through the email distribution.

Some companies do not want to annoy their customers, and so do the mailing once a month. Some companies would like to send emails to the customers much more often, but they do not have the resources to prepare the high-quality emails weekly. With this extension, you will not lose the huge potential of email marketing.

The extension allows you to solve the following tasks:

  • to turn the potential customers into buyers
  • to remind on the abandoned cart
  • to do the cross-sell based on the previous sales
  • to remind of yourself the old customers who have not visited your site for a long time
  • to offer a discount
  • to remind customers of the need to re-order (for example, if you sell consumables)
  • to congratulate on birthday or other celebration
  • to maintain good relationship with customers, to increase their loyalty

Upon the occurrence of an event (making order, change of the order status, new abandoned cart, etc.), the extension automatically generates the chain of mails to be sent to the customer for a certain period of time, thereby reminding the customer of your store, order, cart, bought products, etc. Before sending the letter, the extension analyzes the previous activity of the customer based on rules (opening letters, go to the link, making order, number of reviews), and depending on it can change the message chain.

Improve Converstaion Rate

  • Track and send emails to visitors who abandons a checkout
    Extension track all shopping carts and can send follow-up to customers or not registered visitors who fill email at checkout page (ajax email capture)
  • Restore customer shopping cart just by one click on direct link in email
    Additonaly extension can auto-login customers

Sell more and build customer layalty

  • A winback messagge
    Extension can send a winback message after some time out to customers who not visit store
  • A product recommendation
    Extension can send product recommendation emails based on previous customer purchases
  • Ask review
    Extension can automatically send ask review emails after some time. Additonaly you can configure mail-chain with few messages, if customer not place review after first email.
  • Greet customers on their birthdays
  • Ability to integrate coupons in email
    You can specify what shipping rule related with email and extension will automatically generate unique coupon code to each email with ability to set up coupon lifetime

Analyze the efficienty and improve your emails


With Follow Up Email you can easy tracking your email marketing performance and improve it.

  • Performance statistics for the email marketing
          –  percentage of opening mails
          –  percentage of clicks
          –  percentage of successful transitions (purchases)
  • Ability to set data for tracking in Google Analytics
  • Detailed statistics for each company / trigger

For Administrators

  • Extended set of events
    Email chain can be triggered and cancelled by one of these events:
          –  Customer Logged In
          –  New customer signup
          –  Customer birthday
          –  Customer activity
          –  Newsletter subscription
          –  Newsletter unsubscription
          –  Order obtained new status
          –  Order obtained '###' status
    Shopping cart
          –  Abandoned Shopping Cart
          –  Product price was changed
          –  Product was added to Wishlist
          –  Wishlist shared
  • Flexible rules and conditions
    Ability to specify additional rules for start and stop of trigger:


    – Group
    – Lifetime Sales
    – Number of reviews
    Shopping cart
    – Total quantity of products
    – Total count of products
    – Subtotal
    – Product(s)
    – Total quantity of products
    – Total count of products
    – Grand Total
    – Product(s)
  • Intuitive email builder
    Extension provide wysiwyg email editor. Also extension include few predefined email templates and designes
  • Ability to import templates from MailChimp
  • Ability to set the trigger's period of activity
  • Email Chain

  • Ability to specify a delay of sending mails in days, hours, minutes
  • Ability to specify different coupons for different items of the chain
  • Ability to display additionally Related Products, Associated Products, Upsells Products
  • Ability to view the sent mails
  • Ability to view the queue of mails to be send
  • Ability to run generating of mail chain for already past events
  • Ability to specify an SMTP server to send mails (google, yahoo ...)
  • Sandbox mode
    If sandbox mode enabled, all mails are send to the test email

Additional Features

  • Direct link to unsubscribe in email
  • Direct linkt to viewing the email in browser (not display correctly? View in browser)
  • Rapid going from the mail to the store with automatic authorization

Extra Features

  • Easy to install, easy to upgrade, just copy to use
  • Support multiple stores and multiple languages
  • 100% open-source
  • 30-days free support
  • 30-days money back guarantee
  • No core modifications. Safe Magento updates

Visit Extension Page


Check Demo

Backend Demo

User Manual

Check extension User Manual here

Release Notes

There are no uploaded releases.


About the Developer

This extension was developed by and is supported by Mirasvit

Email ― Trigger Email Suite 5 5 2 2
best follow up extension you can buy I have already bought 2 other follow up extensions from other developers. both also have after bugfix try from support does not work with 1.8.1 on my custom store. the developer of this plugin here were the only ones who could fix me all magento conflicts with other extensions. Support time is shorter than 24 hours. Thanks again to Alexander :) April 22, 2014
Nice Extension I'm using Magento C 1.8. It looks great! and provides nice support. January 20, 2014
1-2 of 2
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

In order to upload extension, you must be logged in to the Magento Community. Click here to login or register.



* Required Fields

Close window

Forgot Your Password?

Please enter your email below and we'll send you a new password.

* Required Fields

Close window


To upload extension you must be logged in.

* Required Fields

Close window

You are using an outdated browser

We built Magento Connect using the latest techniques and technologies.
This makes Magento Connect faster and easier to use.
Unfortunately, your browser doesn't support those technologies.
Use the links below to download a new browser or upgrade your existing browser.