Support does not respond at all
Hi, we bought the extension due to the good feedback on this market place.
Our experience in a nutshell: The product has many useful features, which are not available in other SMS extensions. However, the support does not respond on requests at all. As a result we have now hired a senior Magento developer to fix issues with the extension (e.g. customer registration, check out, etc.).
In our mind due to the lack of any support the extension is heavily over-priced.
June 17, 2014
Hi. I bought the extension and I'd like to share my opinion about it. Firstly: extension is great, very usable, has a lot of features, admin can handle custom sms providers, all works flawless, reports everything. I also want to tell You about the post-purchase service done by Zypo. Outstanding. I had some problems with my registration page, and they integrate it,inject the Final SMS Pro and it works know. The service is very kind, Michael is very helpful and creatively resolves all problems. The Final SMS Pro is a standard and benchmark for all sms-text marketing e-commerce tools on market. Thanks again.T
May 4, 2012