The support of these guys are super. I installed the extension and had a minor problem. They went beyond support and now all are fine plus more. Thanks Ratnesh.
February 6, 2015
Nice Ticker developer helped us customise
This ticker is recommended ticker and comes with some nice options.
The development company helped us customise so that it:
appeared at the top of page
Separate ticker for mobile and desktop.
Support was good (but I had to double check a lot as bugs were missed).
In the future would like to see some similar functions to Ditty ticker (a great wordpress ticker) integrated.
February 5, 2015
Great functionality and service. Happy to use their product.
February 4, 2015
Webkul extensions just works-and support is outstanding!
We have built our marketplace on the back of Magento and integrated just about every Webkul Marketplace extension available and we have done so in record time.
The Webkul extensions are great, it is however the support that needs special mention. We had both Vipin and Pooja looking after our customization requirements, and both were very responsive, however, Pooja needs special mention because she is very competent and knowledgeable and gets things done.
In a nutshell we have invested significantly in the Webkul marketplace solution which is outstanding, however, it is the people of Webkul that has demonstrated their abilities and customer care that makes us comfortable moving our Marketplace into beta!
February 2, 2015
Excellent Extension (s)
Excellent Extension, it does what says on the tin!!! Do not get put off by the price of the extension, because you will waste money buying a cheaper extension/plugin only to come back as you will be disappointed with inferior extensions/plugins (I wasted a lot of money trying alternate cheaper extensions/plugins only to come back to Webkull)
The aftersales support is also excellent!
January 30, 2015
Excellent Aftersale Service
I have had this module for almost a year+ now and the after sale service has just been amazing, in short i now use the company for almost all my magento and openerp jobs as they always deliver excellent service.
When there is a bug or an issue, they fix the bug and issue at no extra cost, they have been fixing bugs that pop up in the module and have never charged me a penny, they also updated the module to the new release for free,
Honestly there is really nothing bad i can say about this company or module as i have never had a bad experience with them.
Special thanks to Ravi the support staff for always solving all my issues with this module and other customizations
January 28, 2015
We like this extension
We purchased the base marketplace Module along with the customer attribute and RMA extensions, and had webkul install it for us a few weeks ago. This is our first external Magento extension and we have not been disappointed so far. We needed technical support assistance to ensure that the configuration of this module on our website yielded the expected results. With the excellent help of Vipin we were able to accomplish this objective within 10 days to going live. When we do go live in a few days from now we will begin testing on the RMA extension and possibly offer a review of it. I created a few tickets for the base and Customer Attribute extension and the support team handled them expeditedly. Here is my personal advise, if you happen to run into any issues at all with the support team simply contact Vipin. He is always available to facilitate and get the problem resolved on time. This is what makes their customer support excellent.
January 22, 2015
Only parent one option, will not refund even though not as advertised
This extension only offers one parent option, all other custom options must be children of the first option you create, which assumes you have one option that all the products in your catalog share. This was not advertised in any of the documentation, which I went through thoroughly before I bought this. I contacted support within 5 days of purchasing letting them know that this did not work as advertised, that most stores have many options sets, needing multiple different parent options. When I brought up a refund because this extension is useless, they stopped replying to my emails all together. Over three weeks now, still no response. If you have any hopes of support helping you with this, find another extension. $45 I'll never get back, not a good developer to do business with.
January 19, 2015
Webkul Marketplace and MP extensions
The extension worked as described, a few problems working out with my existing theme but they immediately respond to my problems. This is the first time i got confidence in support via tickets. i simply opened one ticket and all my questions are posted there, i provided them with screen shots so they can identify the problem as i described. They are very fast and the added skype support is top notch as this Vipin guy is so patient he never gets bored with my pre-sales and aftersales question. Webkul is simply the best in its class.
January 12, 2015
The dev ask for paid support to fix bugs...
Caution, the dev are very nice while you are in the support period.
Then, they will not send you the updated version of the module.
Thus, we are not very satisfied by the team because of various bugs with no patch by the dev team.
January 7, 2015