Amazing Extension! Recommend 100%
This extension has saved me and my team a tremendous amount of time when trying to figure out if an order is legitimate or not. Not only does it work great, but it helped us catch several orders that we would have otherwise sent out under our original screening process.
Not only is the extension great and super easy to use, but the support that comes with it is efficient, reliable, and friendly. If I have an issue, I just pick up the phone and help is just a few minutes away.
If you are looking for a fraud and charge back detection extension, Signifyd is the way to go!
January 7, 2015
A must have for all Magento stores
Like the title says this extension is a must have for all Magento stores. This extension will save you time and money. To date we have been able to catch 6 orders that where placed in our store that where fraudulent orders., orders we would have had no idea where fraudulent without this extension.
As a startup business I cannot stress enough how this has helped keep us out of the red. The development team behind this extension really cares, as well. We had a small issue with an upgrade and we contacted Signifyd and they scheduled a conference call with us and them, to the developer. We was able to get our problem solved instantly...how's that for service.
If you take your business serious and you want to keep profits in the positive instead of taking loses due to fraud then you NEED this extension.
January 2, 2015
This extensionis a life saver!
Not only does it work flawlessly but, it has saved us a ton of headaches and most of all a lot of money!
December 29, 2014
This extension is a baseline whether I need to accept or reject (fraud) online order.
Less headache for order verification, contact customer or bank issuer.
December 11, 2014
Great Fraud Prevention Solution
It was a serious pain having to sift through international transactions and call banks to verify names and addresses. With Signifyd, it becomes a very easy process and with one click you can submit any transaction to be guaranteed by Signifyd against chargebacks. Great tool considering the amount of false credit card charges being made online. Easy to install and use, great customer support and follow up from their team.
December 11, 2014
Great Product, Great Service
We were using Sift Science and we faced a wave of fraudulent orders. It was out of control. Thank goodness we found Signifyd!
We contacted their team who provided us with a complimentary analysis of the fraudulent orders we had been facing -- all of the orders would have been automatically declined had we used their solution.
They were incredibly responsive through integration and so far they're batting 100%. It's remarkable how much more effective Signifyd is than its competitors. Their software is elegant and robust. It's amazing how many useful data points they incorporate into their reviews.
This would have been enough, but their guarantee service is game changing and we just started taking advantage of it.
Companies invest tremendous resources into their fraud prevention. That is no longer necessary. We now have a world class fraud prevention team in Signifyd and this allows us to focus on building a great online shopping experience for our customers.
We highly recommend.
October 16, 2014
Great Time Saver / Fraud Checking
This extension has been working well for us after signifyd gave us support for it and fixed the issues we had.
I'd recommend this for anyone looking to cut down on customer service man hours checking for fraudulent orders.
September 25, 2014
Great Product if it Worked on Magento
We love the software, although after weeks of support they still cannot get this thing working correctly on our Magento 1.7.2 website :(
Very unfortunate - maybe in a few more weeks of support they will be able to fix it and I can change this review....
August 26, 2014
Does what it says on the tin
What a great piece of software! It's already saved us a few problem sales, and we've starting reviewing our sales with a greater level of detail and precision. I would highly recommend.
July 5, 2014
We have been getting a lot of chargebacks and could not tell from fraud to actual good orders. Its was so frustrating until we searched online and found Signifyd which also supports the Magento platform. Now 2% of my orders i double check by calling or emailing our customers but in most cases, Signifyd is correct.
June 25, 2014