Does what it says on the tin
What a great piece of software! It's already saved us a few problem sales, and we've starting reviewing our sales with a greater level of detail and precision. I would highly recommend.
July 5, 2014
We have been getting a lot of chargebacks and could not tell from fraud to actual good orders. Its was so frustrating until we searched online and found Signifyd which also supports the Magento platform. Now 2% of my orders i double check by calling or emailing our customers but in most cases, Signifyd is correct.
June 25, 2014
Gives some added peace of mind on orders that would otherwise be questionable. Helps in the tedious process of screening orders. Happy customer
June 20, 2014
Lifesaver for preventing chargebacks
We turned to Signifyd when we realized we were getting hit with fraudulent chargebacks. They have done a fantastic job of helping us detect fraudulent orders on our Magento store. You can even give an order a thumbs down if you want to confirm an order as fraudulent or a thumbs up to confirm a suspicious looking order as good. We feel much more confident about shipping an order internationally when Signifyd gives it a good score and more prepared to combat fraud as it gets flagged.
June 17, 2014
With jewelry you have to be careful whom you sell to. One bad order can wipe out the profits of multiple good orders. Before Signifyd I was spending a lot of time researching my customers or simply canceling the order because of uncertainty. Now I can approve more orders and it takes me a lot less time in my research as Signifyd compiles all my customer information in one place and scores the transaction.
If you have ever had a charge back or dispute because of a fraudulent order, then you truly know how much of an important tool like Signifyd is.
March 14, 2014
recent Release improves on extension
The recent release improves on the the original extensions. It will now allow us to import the score into our ERP and take action according to the Value. Best Fraud Tool we have seen or used.
March 12, 2014
The Signifyd product is great and works just as advertised. The best part is the one on one support that they offer.
February 24, 2014
Definately mitigates fraudulent transactions
I run a digital goods business where fraudsters are rampant. Thanks to signifyd we have managed to reduce a lot of our fraudulent transactions. In our business we sell digital currency for online games. With signifyd we can detect who are legit customers and who arent. It is a great product with developers always ready to give you a helping hand.
February 10, 2014
Affordable and Necessary
Merchants learn the had way that no matter how much your site's credit card processor touts their built in fraud prevention, it's usually worthless because they don't want to take the risk of confirming whether charges are good or not. When they aren't.. it comes out of your pocket. You have to use your own fraud prevention system if you want to avoid chargebacks.
For many years we used a basic geo-ip compare with a lot of web searching. It worked great, but time consuming.
What Signifyd did is automate our old manual search process plus give us a score that averages all the basic geo-ip, residence matching, email match plus several other charge variables in determining whether the person making the charge is the actual person. What I like is that it presents the evidence both ways.. positive and negative, and we can either accept their score or research it ourself from a single presentation page showing the results of all the searches we used to do by hand one at a time.
We've used them for a month now and so far we have had good results and identified some bad guys. Very affordable for what you get.
January 27, 2014
Excellent extension and support!
We have been looking for a long time for a fraud prevention extension. We looked at many alternatives and Signifyd was the best one for us and very affordable.
Installation was very easy, but we had to make some tweaks to work with our environment.
Raj and his team @ Signifyd were very helpful debugging and releasing more than 10 updates to the extension to finally make it work.
Signifyd went above and beyond to help us.
We are very happy with the new UI it makes it very easy to understand and review each transaction.
I am happy to see improvements on the backoffice every week.
I would highly recommend this extension and Signifyd
October 1, 2013