olark

olark

Talk to your customers. You'll win their hearts and sell more, faster with Olark live chat.

Great for sales agents and customer service representatives. See what your customers are doing on your website, chat with them to solve their problems, and close a sale.

The Olark extension for Magento lets you get notified in real-time when customers add or remove items from their Magento cart. Like magic, you'll suddenly identify your best customers while they are shopping.

Developerolark

Extensions by this Developer (1)
Reviews
olark 4.1 5 11 11
Best online chat ever easy to use, easy to install. thanks a lot!!!!!!!! June 10, 2014
Excelentes funcionalidades de trazabilidad de los usuarios Me gustó mucho la app, a pesar de que el proceso de instalación es un poco largo la explicación es muy clara, Cuenta con excelentes funcionalidades de trazabilidad de los usuarios y es bastante personalizable. January 23, 2014
Great Platform We just launched a new website with Olark Live Chat and have loved it so far! We have a B2C and a B2B website and are able to route chats to the separate customer service teams well. It's great that we're able to see the transcripts to monitor our team's conversations. I wish that we could route messages when we're away to our B2C vs B2B teams. The reporting is good, but could be better! Overall we have loved this and the support is amazing. I've chatted with developers at Olark several times, and they are super helpful and always help get my questions answered and problems fixed. December 3, 2013
Works Great I used Olark on my old site and was happy there. With the added value of the cartsaver plugin, I am ecstatic! This is like the javascript version on steroids. Installation was easy. Their directions were good and the extension installed as expected. Great job/ October 31, 2013
Excellent plugin Excellent plugin. I now get a push notification when someone is checking out and when there is a problem I can ask if I can help! It really saves every sale! I was already very happy with Olark live chat, but this extension is excellent! June 13, 2013
Adds brilliant data to Olark Chat You get alerted about your Customer's actions on Olark as he browses through your store, allowing you to pop up and help him knowing exactly what he was doing. Great extension. June 12, 2013
Olark Live Chat Hi, my team ask me for a Live Chat on the webpage and i refuse to use the usualls Live Chat, so i search for better solutions for Live Chat and found Olark, it have better appareance, have notification when user add something to the cart, delete, and a lot of things more, and the support?, they answer my questions on the same day. May 1, 2013
Back to the javascript solution I used to have the javascript solution that Olark shows in their website, but as i found this extension i got excited about this "prettier" solution. In the end, this extension didnt allowed people to finish their orders on my website and it popped a error message like this: "Mage registry key "_singleton/olark_chatbox_model_observer" already exists" I woud appreciatte if this extesion got fixed... April 29, 2013
A great addition from Olark As anyone who has been in ecommerce will tell you, having a live chat functionality is huge to improving conversion rates. We've been using Olark chat on our site for over a year with great results. This latest extension is a great addition. We can now tell when someone adds and remove items from their cart and can time out how long they've been sitting in the checkout. We've been intervening with a chat to answer any last minute hesitations prior to purchasing. This has definitely helped close sales that would have been lost. This extension is essential. Try it and you won't go back. As usual Olark support is fantastic. Keep up the good work guys! April 8, 2013
Last Update Hi, To makes this to work you have to add a widget. Go to Admin->CMS->Widget and select olark chat box, thats it. I realise that in chrome the box is hidden...some fix for this?? BTW...excelente extension March 26, 2013
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