Happy so far
We integrated this into our Magento site in late 2013, the integration itself was time-consuming but the support was excellent during this time.
Once the extension was up and running, the results spoke for themselves. Strong uplift in both usage and conversion, and a lot of feedback from customers around how easy it was to use.
Definitely happy so far, have plans to expand it to our other Magento sites shortly.
May 5, 2014
Poor Reliability - Lost Revenue
The reason I rate their system as poor is because search is only useful if it's reliable. Given the large monthly fee Celebros charges, I expected rock-solid reliability. We found that a portion of our products would intermittently not show up in search results, sometimes be missing the 'add to cart' button in the results list or missing product description, not update catalog data (like price) due to sync issues, and more. I'd say once every 2 - 3 weeks for the better part of the year we used their services something was not working correctly.
I will admit that the initial integration of Celebros to our Magento store was fairly smooth given the complexity of integrating 3rd party search and narrow down navigation to a magento store. Also, once live, the search algorithm worked fairly well with quick and mostly accurate results.
Nonetheless, the constant bugs caused our company a large loss in revenue overtime as well as damaged a relationship with one of our manufacturers (due to incorrect pricing we could not update until Celebros fixed an issue).
Their system may work fine with small stores & simple data, but if you have a lot of SKUs and complex attributes, be careful about Celebros' overall reliability.
May 2, 2014
Great Product - Great Company
We are Magento Gold Solution Partners operating in Australia and New Zealand. We work with Celebros to integrate their technologies into our Magento builds.
They are always helpful and their product is not only excellent but cleanly integrates into Magento. The product quality is excellent and the Celebros technical team really know their stuff when hiccups arise.
For merchants - Celebros is a tool that helps you increase revenue, it's that simple. Conversion rates are enhanced, searchandising options are almost unlimited and the admin interface is very user friendly.
There are several quality site search (SaaS based) tools out there but Celebros has some unique technology, functions and benefits that merchants should well consider.
Once you get addicted to the revenue enhancement from Celebros, you'll never want to be without it.
February 20, 2014
Works very well, and support has been excellent
We operate a Magento Community site, and had been using our own implementation of Solr for some time, to improve search results.
We contacted Celebros to inquire about the product and it's capabilities.
The installation and set up is straightforward, the developers have always been willing to assist with questions, improvements and modifications based on our requirements, and our search revenue per visitor has climbed a lot in a short time.
And we haven't even started customising the search results or using the merchandising features yet.
Thanks for a great product guys!
January 6, 2014
The best search extension!
We have used this extension across many of our sites and it has been very effective in driving measurable increases in conversion rates.
Its ability to return accurate and relevant search results has been far better than any other solution we have tried in the past.
Other features including the rich auto complete, the campaign feature and the virtual category functionality has allowed us to elevate the 'search experience' on our websites to a very high standard.
January 1, 2014
Excellent Search Tool - Conversions increased
Celebros Conversion ProV8 has helped our retailers site increase conversion by helping them quickly and accurately find the product they are looking for. Without a doubt one of the best search tools to integrate.
November 17, 2013
The Best in The Biz
You would thing site search is just site search, but you would be wrong. Until i bumped into celebros i was just relying on your standard textual keyword search and this is fine if you just want vanilla search., but if you want Chocolate with whipped cream then you need concept based semantic search, which in English means a search that understand what the customer is looking for and zero's in on that product or products.
This is the difference between site search and Celebros site search.
Make no mistake if you need a site search solution these are your guys.
If nothing else give them a call and get a Demo and see it in action
November 17, 2013
Crash my store!
After install the extension my site crashed. I try a lot of things, but the server explod memory.
November 8, 2013
So much better than Solr search
We use Magento Enterprise version 1.12 and had been using solr search for about 9 months. We actively searched (pun intended) for a better solution, as solr delivers only text based results which were typically not relevant and many of our best products suited for the search term would be far down the page. Text based only search engines are no comparison to Celebros.
Overall, Celebros is FANTASTIC. The search results are exceptional and their platform allows you to edit search results, run campaigns, prioritize or demote items or classes of items easily. Our Customers love it and our conversion rate is increasing rapidly since launching the extension.
But its not just search, you get a whole lot more, like auto complete, drop down suggested products with thumbnails, ability to link search/navigation, live site, reporting, and a lot more.
The Celebros team had it installed and live in only 3 weeks and they did 99% of the work, it was easy and painless.
In my opinion, Magento should ditch solr and make celebros the default search engine for the Enterprise Edition.
Nope, I don't work for Celebros.
Check out our site- www.ima-usa.com
June 13, 2013
site search alternative at it's best
I am a community user and we are now live with celebros on our 2 sites. The extension which was installed and set-up by celebros' team of developers was easy and painless. Our semantic search by celebros has been on our sites for just over 3 months now and our conversions have nearly doubled and our visitors are finding what they are looking for with ease!
Communication with our reps is flawless and this investment was worth every penny.
Total time from signing till live was just under six weeks. I highly recommend this service for any magento user who is serious about their search and improving conversions.
March 23, 2013