Great extension and support!
I took some time to configure the extension correctly, but with the support team's help, it works great now!
A must-have extension if you use MailChimp!
December 31, 2014
Outstanding Support, Best Ever!!! for a great product that is FREE
I downloaded this extension for connecting Magento 184.108.40.206 with Mailchimp.
In that process i had a question or two since this was my first experience with Magento and i received prompt answers that helped me getting everything installed.
Problem was webhook and fact that i was in htaccess protected development site. Things you overlook sometimes.
This was solved but later in live setup i encountered an issue of mail addresses not syncing correctly and another issue
Santiago, a developer at Ebizmarts, took time to help me out in a way i haven't even experienced with paid extensions/themes.
Best support i have ever had, and this for a free extension!!!
My questions were resolved and everything works.
I recommend Ebizmarts to everyone!!!
December 27, 2014
Martin was very prompt and patient in resolving our issue. In the end it wasn't a fault with this product, instead SagePay gave us the wrong information.
December 22, 2014
Excellent extension and excellent team behind it!
We've been using this extension for over a year, and in that time it's worked flawlessly. It has played well with other extensions we've installed, one presumes because it has been created with an eye on Magento development standards.
A recent undocumented change in Magento CE 220.127.116.11 caused the extension to stop working suddenly. When the support team became aware of this they spent a great deal of time and energy tracking down the problem, and I'm happy to say that we're back in business again :) I should add also that the issue wasn't in their extension!
I would have no hesitation in recommending Ebizmarts or this extension to anyone. It is without a doubt the most reliable extension we use, and is the first thing I install on any new Magento install.
December 19, 2014
Support is out of this world!
Although it took a bit of fiddling to get it installed (due to there needing to be an update to make it compatible with CE 1.9.1), the actual functionality and ease of use is excellent.
Plus a special mention needs to be said about the excellent support from eBizmarts.
December 19, 2014
Easy, fast and helpful!
Upgrading to the Pro version was quick and easy, kept all previous settings!
Support were extremely fast and helpful!
December 17, 2014
Works as described
I've had some issues during the installation. Although the problem was on our side, the support-desk responded fast and was very helpful.
The module itself works as described.
December 16, 2014
This is THE EMAIL extension you need. Easily integrates with Mailchimp and Mandrill, if you still don't use them, go open an account for free.
The extension is well documented, and their support is probably the best I have seen for a free extension. Also, this is extension has been here for a long time now, it is very stable and they keep on adding features! Really great job, thanks!
December 15, 2014
Great product, recommendation for every store.
Great plugin, used it on a couple of websites, mostly for the mandrill/autoresponder functionality.
Solves 'my customers won't get store e-mail - check your spam box' kind of problems :-)
Autoresponder works great for getting reviews and giving useful information to customers, to get some pressure of customer support.
Just one important (?) feature is missing, setting the time for the autoresponder e-mails to send.
Nobody, well almost, is reading their email on 01.00 ... Would be great to set the sending time per email type, so new order emails are being send at 1.00... of 8.00, to get all info nice in time, and review reminders at 19.00 or 20.00, to get better open and response rates.
I know it can be set trough /app/community/ebizmarts/autoresponder/etc/config.xml(?)... but an admin setting would be nicer :-)
December 14, 2014
Great extension and first class support for free!!
MageMonkey Autoresponders and Abandoned cart emails are precisely what we were looking for. There's been a few problems with our Magento configuration but I'm sure this is down to our setup and not due to ebizmarts excellent extension. Santiago has provided first class support - far better than some of the extensions we've paid for, and we're now up and running. Thanks to all at ebizmarts!!
December 12, 2014