Free version works as described.
Easy to install and the support team are very helpful.
December 16, 2014
Great way to help convert customers
This is a great way to help convert customers, and offer fantastic customer service. Free version for us works as described.
November 10, 2014
We use it in the free trial version and in the pay version. Excellent extension in Mag 1.8.1 and great support at any time. Thx Anna :-)
August 24, 2014
Works nice in 18.104.22.168
First, create your Account at Zopim.com. Than insert the widget code into Magento under (Configuration/Design/HTML Head/Miscellaneous Scripts)... thats it...
December 24, 2013
Doesn't work with 1.8.1
Unfortunately doesn't works with last release of magento.
December 21, 2013
Works like a Charm. GZConline.com
Went to Zopim.com
signed up for free account
copy and pasted the code into footer Misc HTML
December 3, 2013
it just simply works!
It is working as promised. The dashboard is practical and the widget is easily customisable. Will get 14-days trial for full features, after that will have functions reduced (e.g. can chat with one person at a time).
No harm to try since no single Magento code is touched.
I installed the code which I get immediately after registering at their website. Put it in the Configuration > Design > Footer > Miscellaneous HTML.
August 15, 2013
using Magento 1.7.2 works striaght out of the box
This extension works great. just finished testing it and had no issues.
i did not install via magento connect. simply added the code provided when you create an account with them and pasted the code under Sytem>configuration>design>footer>Miscellanouse HTML
much easy to install and uninstall if need be :)
July 29, 2013
We highly recommend this extension due to support.
April 16, 2013
Après avoir discuter avec un agent et qu'il ne savait pas corriger ce problème et qu'ils m'ont conseillé de mettre le code dans "Miscellaneous HTML".
Pour ceux ayant le module d'installer mais le problème de langue configurer à "el"
Aller dans votre base de données;
Trouver la table "livechat"
Changer l'entrée lang de "el" à "fr" ou "auto"
Malgré cela, l'application est vraiment utile.
If some of you got "EL" for language after installing this module.
1- Check in your dashboard the language set in
2- Set to auto or whatever you want
then if it's still in "El"
Go to your database
go to "livechat" table
Change the entry lang from "el" to "auto" or something you want
Thanks you, note that English is not my primary language
April 8, 2013