Rated 2 out of 5 by ohheyalan1 No Support...
Despite the many comments claiming excellent developer support, I haven't received any support...
Both emails I sent to the developer have been opened (HubSpot read receipts) but I haven't received a single response. Disappointed.
June 13, 2015
Rated 5 out of 5 by OptimiseWeb Perfect module
Works seamlessly. Loving Stripe over Paypal. If you are using Stripe, just buy this extension.
April 21, 2015
Rated 5 out of 5 by saswatchco Excellent product and service
I got this product a couple of years ago and it is working flawlessly, it is a great asset to any site.
We upgraded our site and needed the new version and Stripe responded within minutes with the latest upgrade.
Great service, Thank you!!
March 4, 2015
Rated 2 out of 5 by damianof Did not receive an answer from support in more than 5 business days
The extension worked fine for several months on an older version of Magento, but after upgrading to Magento 1.9 the extension stopped working. I wrote to their support email, and after 6 business days I still did not receive an answer. This is not acceptable. Even though they have a good product, the lack of serious support forces me to move to another vendor.
December 18, 2014
Rated 5 out of 5 by JMSDOnline Stellar support - Stellar product
The Stripe module by TemplateTag is without a doubt a golden boy amongst others of it's kind.
It's not just the module itself, performing flawlessly and with ease after successful setup.. it's the quality of support one will receive upon purchase of this extension.
We all know that it isn't just the modules themselves that are of high importance with Magento.. it's the care and follow through from the developer. A constantly evolving eCommerce platform needs more this type of professionalism and backing.
==Now for my experience==
The installation wasn't a problem and it was installed within minutes. I did however hit a snag that I couldn't get past. My PHP version was an issue with first install so I had to recompile to a lesser version (not a problem as I am sure it will have better compatibility in the future)
I was hitting 404 errors while trying to test checkouts on a heavily themed site. Michelle was a gem and CC'd in Leon who then took the time on a late night (as we're on separate time zones) to troubleshoot the issue.
Turns out I just had to recompile apache to make use of the mbstring extension as Stripe needs this in order to function. As soon as I was done, I informed Leon, he ran a test, informed me it was ready to go.. and literally.. minutes later I had people using the gateway.
I can't thank TemplateTag enough, this integration is well worth the investment and it's already more than paid for itself.
August 22, 2014
Rated 5 out of 5 by dmedina Extension Works as Described. Responsive Customer Support
I've used this extension on two separate stores and have had a positive experience both times. The extension does not work out of the box with one step checkout extensions, but they customer support is very responsive when providing the required assistance to get it working properly.
August 11, 2014
Rated 5 out of 5 by dyoung3315 Well Built Extension
Everything has performed exactly as described. It only took a simple mod (provided quickly by the developer) to get the payment system up and running with the one step checkout extension we were using. The ability to do live refunds is a great feature, and it also works perfectly in conjunction with the product returns extension we are using as well (allows RMA to generate live refund to stripe).
Definitely a great solution.
(Tested on Magento 22.214.171.124)
May 20, 2014
Rated 5 out of 5 by josemmg Awesome extension!
We've been looking for a well-documented and easy-to-use extension to use Stripe on our Magento commerce. This extension meets all of our needs and, in addition, brings an incredibly-fast support by TemplateTag.
An important fact to choose this extension is that its codebase it's easy enough to modify it to our needs, where we needed to make payments via SOAP. In a few hours, we had our Magento working with Stripe and able to make payments from mobile applications!
April 4, 2014
Rated 5 out of 5 by cliper Good team receprocates good experience
The module works perfectly after install. If you're still not sure on what you're doing, ask support. :D
All I can say is that thank you to the team who start this project. No one else in magento world that can built this module as good as TemplateTag has.. good luck! and I will always trust you guys for another product.. :D (y)
February 9, 2014
Rated 5 out of 5 by srb86 Awesome!
Perfect - works just like they said. Support was excellent.
January 29, 2014