We had an issue where the feed was not going through. Tech support helped us get the feed going again. They went above & beyond to find the problem. And fixed the issue within a decent time frame.
December 23, 2014
Excellent customer service
Extension works great. Every time I've had an issue or needed help figuring something out they have been on their game. Fast response time and quick resolution. They even went out of there way to help me with a Google Shopping question that was outside the scope of their software (i.e. a question that should have been directed to Google but they researched it and helped me themselves).
December 10, 2014
I can't speak more highly of the support staff. I had some issues with my feed that I couldn't fix. Dorin was right there to assist and help me resolve any of my issues.
Thank you so much for your continued assistance and making a great product! I've told a number of people already about your plug-in.
December 2, 2014
Execellent extension fopr to submit google feed
I had really good support from Support team to process and it did well even with 2lakh+ products with single store. Good work with cron script for large catalog structure.
September 23, 2014
Works but odd code base
Does basically what it's meant to do, as long as you don't add extensions or customizations that implement attributes which are using source models. At least it is open source (not free), so you can investigate and fix issues when you encounter them.
This extension is bypassing the Magento API:
* Reloading EAV Attribute Models and putting them into a Varien_Object container. The magento core attribute models are loaded only once, when requested correctly.
* Loading select attribute options directly from the Database instead of using the EAV-API
* Problems with special prices when from date is empty
If you run a Magento store without customizations, this will work well for you.
September 18, 2014
Great Extension. But I have a problem.
It works great except the "special_price" is blank.
June 15, 2014
The BEST Google Feed You Can Buy
This is THE feed to have. It may be a bit more pricy, but completely worth it. Every time I learn something about this feed or interact with RocketWeb, I am totally blown away. Do NOT buy Feed Pro from GoMage! RocketWebs feed is completely advanced, has no issues, and they will set it up for you! (for a fee, totally worth it).
I can no speak highly enough about this feed. Spend your money wisely, buy from RocketWeb.
May 29, 2014
Great extension that works every day
We bought this extension from the guys at Rocket Web, thinking it was quite a hefty price for an extension that does so "little". But we came to the conclusion that there where such a large potential in having a solid extension that does not break down.
So we went ahead and bought it. And boy what an experience. Their level of service is absolutely amazing. Amazing in the literal sense of being astonishing!
So if you want at stable extension that just does what you ask it to, then this is the way to go!
April 8, 2014
Great customer support, courteous and helpful.
RocketWeb helped answer initial configuration questions we had, and actively seek to improve and develop their extension to make it both functional and simple, whilst periodically updating the extension to keep in touch with Google Shopping Feed updates when appropriate.
If you need to submit your products to Google Shopping - this is the best way to do it!
February 3, 2014
Works well, great support
Does what it should. In my opinion it is the best Google Feed Extension out there. There are others which can export in different feed formats but if you want to concentrate on Google Shopping Feeds, this is the way to go. Support by RocketWeb is good and fast.
December 3, 2013