Excellent support for an excellent extension
This is the must-have extension for every magento shop.
Our search results went from completely irrelevant to spot-on.
We chose the option to have it installed it for us, and the whole process was done within a few hours, even on a Sunday.
Not only was the extension installed, but they made sure it was adapted to our needs through extensive testing.
They even helped spot a couple of non-related issues we had in our catalog, and thanks to that we could fix them as well.
Two thumbs up for Blast Lucene Search!
June 17, 2013
Excellent support, excellent module
Magento's search out of the box leaves much to be desired, and Blast Lucene Search picks up the slack tenfold. The module functions just as it should, showing the most relevant results. Add to that the fact that their support team is fantastic, you can't go wrong with purchasing this module.
Our search box went down due to an error on our end, I contacted their support team and got a response back within 5 minutes, and the issue was resolved within the next 20 minutes. Our team and our client couldn't be happier.
June 7, 2013
Great Extension and GREAT support
I bought and installed the extension and it improves the Magento search results by 1000 times. The products you expect to come up are actually the ones that appear in the search results.
Installation was a breeze.
Almost as good as the extension is the support. I had a problem with another extension, but it wasn't clear what was causing the problem. Php4u support helped me figure out what was going wrong and it wasn't even being caused by their extension! It doesn't get more dedicated than that.
I have a second site and am about to buy the extension again for the other site since it is performing so well.
April 29, 2013
We were installing this extension on Magento CE 1.7 today. Something went wrong and we cannot make it work for some reason so we had to ask the developer for help. He spent at least 2 hrs with us, but made it work!
The extension itself is very good - we've been using it for more than a year already. Much easier than to set up solr with similar results :)
April 5, 2013
We requested an additional new testing domain license and it was send to us within an hour.
The next morning our client told us we got the domain wrong! So we requested support to have the license changed. They just gave us a new license without any questions within a few hours.
I'm not used to encoded modules, but if support is this fast. It's not a real problem.
March 27, 2013
Must have extension
I typically don't writte reviews, but I this time is different
This extension is incredible usefull, it is much better than the Magento core search function, plus the support is great.
Documentation is also very well written.
Keep up the good work ! Very proffesional.
March 12, 2013
Ricerca di base magento migliorata e sviluppatori disponibili
L'estensione fa abbastanza bene quello che dice, è ben configurabile da backend e, anche se il prezzo è un po' alto devo dire che riesce a migliorare la ricerca di base di magento, che oggettivamente non funziona in modo decente.
NOTA: non aspettatevi che per una manciata di euro il sito diventi google!
Però il miglioramento c'è!
Gli sviluppatori sono rapidi nel generare le licenze e disponibili a sconti per licenze aggiuntive su installazioni multidominio.
Anche il supporto tecnico per problemi di funzionamento e aggiornamento estensione è buono.
March 6, 2013
Fills a void from Magento
Been using this module for over a year and it has filled the search void that is in Magento allowing better results and an easier experience for our customers. Stock search would return many false positives and results but with the module we get a better accuracy for searching by sku, title, etc. Worth the money..
Installation is easy and customer service is also prompt. Most customers won't browse through your site if they know what they want, so proper search results are necessary.
February 26, 2013
The extensions is easily to install and configure and works as expected.
Also, the support is at high standards. The reply times to tickets is very fast, about 5-6 hours and the solutions provided always prove to be the correct ones.
February 25, 2013
Excellent product with excellent support!
We had a problem with slashes and search results. Within a couple of days we received an updated version of the extension. They said that they will give me an answer after the weekend, but I got it on Friday. That's awesome! People can now search a lot better on my webshop.
February 22, 2013