Great Theme but Support is too slow
Great theme with quality features. The team at CMSMART is helping me customise the theme and taking care along the way...but a little bit slow!
August 20, 2014
Extension didn't work and had minor problem, but support team solved very well.
Thank you !
August 7, 2014
Great theme and support
Great theme, very professional and highly recommend. support team always helped
August 6, 2014
Must be an experienced heavy coder to get this theme to work
We will have to hire someone to get this one to work. We followed their install manual and only get error messages and print shop not recognizing the theme. We'll have to hire someone or get our money back.
It's probably an amazing theme but the customer service won't respond.
August 3, 2014
Great Theme Poor Support
Don't get me wrong I love this theme. But on there forum/support/blog system its nothing but admin posting on there own site for there own benefit, new themes plugins and so on.
Every section is just Discussions started by admin no Replies.
I don't see any questions being asked nor answered. At first you could just login to your account and ask support a question or two. Now you have to jump through hoops just to find an answer. No FAQ section.
Very poor to say the least. Be prepared to do a lot of house cleaning on the back end. This is not a clean install by admin. I have to clean out thousands of obsolete dead urls and product links.
Do you recommend this product? not if you want a turn key product.
July 26, 2014
Great product great service, i recommend this product
July 24, 2014
I bought this theme 3 days ago.Had some problems in installing it but much thnx to Nguyen Ngan and the support team.They helped me alot.Great service
July 14, 2014
Greatness in one
I thought it was a great template to begin with.
But the problem is not all plugins that the template uses come with it so you have to spend a lot more money making it like he actual template.
The support is great cant fault it straight forward and friendly!
shame about the extra items you gotta buy for it
July 10, 2014
Add to cart not working
Add to cart button redirect to 404 page in quickview.
July 3, 2014
Great theme. Great support. I recommend that. And the company (cmsmart) really cares about your success.
June 23, 2014