Very useful extension
Overall this extension makes our life much much easier than before!
if you are reading this, you know about all the good things this can do, so i will tell you about our challanges.
We are a B2C business that has commissioned sales reps on the phone.
We installed the extension and found an issue that made the extension useless for us. We contacted support and they spent lots of time working on a solution for us. they only charged us 75$, but for the amount of communication and work they did, i am very happy.
The issue was that the extension permanently assigned a sales rep to a customer if the sales rep placed the order. that seems a bit over the top for B2C business, but they did the custom work for us, so i am sure they can quickly help you out if you require similar functionality to us. we just wanted the sales rep not to be assigned permanently to a customer so if the customer comes back on their own, a commission is not paid to the rep, if they did not help.
The extension itself will allow you to control your sales team more effectively. There are a few smart features in this extension that are well thought through. The support team was responsive, just make sure you communicate with them through their website and they are quick to get back to you.
The extension doesnt calculate commission on custom options, but i am sure that they will fix that soon as well. There is a simple work around for that if you intend to pay commission on custom options (upsells). Just get the rep to add custom options as a new sku to the order rather than add it to the SKU it is assigned to.
Overall i have had a great experience with the extension and the support team. I highly recommend the extension, especially since it is hard to find anything that comes close to it.
Good job making this extension.
March 9, 2015
Thanks very much , worked as expected , and I got a fast response from the developer when I asked him by email.
February 25, 2015
This is exactly what we needed to track individual sales. The reporting works great and the developers were helpful and affordable for customizations.
I would recommend this for anyone who needs to track commissions in Magento.
October 15, 2014
Very limited support.
Even after having a elacer spend 20 hours I have not been able to get this to work on a new magento install. The developer just tells me it not a problem with the module and refuses to provide further support. This also will not work on sites with multiple store unless you want it to work on all stores.
July 22, 2014
Everything I need!
Every Store owner has different needs.
In my case, once a Rep has helped a customer, he is assigned to that customer for life.
I struggled to find an extension that would do that until I found the Sales Representative Commission Manager.
Customers only see the Step "How did you hear about us" on their first order. Once they have selected the sales rep who's responsible for their purchase, they wont be asked again!
June 24, 2014
One Page Check out
This extension is really good, easy to install , i have 1.8 & worked exactly as described :)
only thing i am wondering about is that it did not work on One page check out , it worked with regular Magento check out page ( where too many steps before paying) i am trying to figure out what went wrong when enabling this option & keeping this extension working.
but all in all...i would recommend this .
January 29, 2014
Does what it's supposed to
Works as intended and keeps track of all commissions.
The only thing I would like to see changed/added in the future is support to exclude items from the commission, such as assembly and delivery charges that our company does not pay commission on. On those particular orders, we have to calculate commissions manually.
Other than that small change, this module works very well for us.
January 15, 2014
Great module, flexible developer
We ordered this module a while back directly from the developer's website. We liked it, but in time we decided that we wanted some of the features we'd read about with the PRO version. Even though it was over a month, we emailed the developer and he credited our original purchase towards the upgrade, saving us $50. That was really kind and unexpected. We're really satisfied with the PRO version now, it has all the functionality we need and more. Basic is great for starters, though.
November 14, 2013
Just what I needed!
Additionally I'm very happy with the support!
I needed the commissions to be calculated, not on the subtotal or the grandtotal, but on the discounted total before shipping & taxes and they added that functionnality within minutes!
June 13, 2013
Great Product, Great Service!
I would like to recommend this plugin to anyone that is looking for a sales commission system within magento. We run a marketing company that helps clients incorporate different technologies to improve their internal and external business processes. I emailed Jonathan regarding his plugin and some modifications I may need and he replied immediately. They also quoted us a price on incorporating a separate plugin we are using with this plugin. Product works as described, customer service is superb and company is awesome when contacted. Thank You
March 25, 2013