Rated 5 out of 5 by miriad Works as described
FME provide good extensions and service. When I needed some customisation the team provided a professional service for a small fee. Very happy with the outcome.
August 25, 2015
Rated 5 out of 5 by jamie_aus Excellent support and great product
I purchased this module for use with IWD one page checkout, there were some issues with this supporting version 4 of this software.
The support staff were fantastic in their responce to these issues and had them addressed in a timely manner.
The service offered by this company is fantastic I would highly recommend them.
I am using the extension with Magento 1.9.2 dropdown list did not give me this option.
August 10, 2015
Rated 5 out of 5 by huebnerm Great extension and greate support
The extension works well without any problems. The functions are easy to understand and very helpful for us.
I also hired the installation service and they were really fast, professional and polite.
I can higly recommend this people.
Take a look how it looks on our website:
July 29, 2015
Rated 5 out of 5 by rpoole1969 Excellent extension and spectacular support
Using this extension to collect customer comments when they place an order. The instructions for installation are step by step. When we had a question, the support team was quick to respond and very knowledgeable about both their extension and Magento. I recommend their products!
July 28, 2015
Rated 3 out of 5 by DrizzellDown It only halfway works
It will email some abandoned carts, but it looks like it only catches about half of them and sometimes it will email the same customer multiple times, which can be quite annoying. We actually had to uninstall it because of this issue
July 12, 2015
Rated 5 out of 5 by Torstfla superb support
The extension is just as described. What stands out is the support, "very good" doesn't describe it...I really put them to the test you could say and they went the extra mile again and again, many thanks!!
July 10, 2015
Rated 1 out of 5 by ewanmcd Do not use
Terrible module. Do not use. The documentation is like it was written for a different plugin. File paths that don't correspond to the actual structure of Magento. After figuring out which folders to deploy files to (different from what the the documentation says) we got some elements to work but not all. Eventually gave up and moved to an alternative plugin.
July 1, 2015
Rated 1 out of 5 by Scrobby Customer support is dreadful
The extension seems quite handy so we've bought this extension quite some time ago. Soon after installing, it seemed there's a conflict with the Magento theme Ultimo, it uses the Infortis Brands extension.
After contacting the FME Customer Support, I had to pay extra for customizing the extension so we could use both brands extensions at the same time. Understandable, so we didn't have a problem with that.
After the customization, the original Brands extension did not work anymore. After emailing back and forth for months, no one seems to understand what is going on and ask me if I still have the customized files because they don't have it anymore.
The customization never worked as it should, we've decided to give up.
Worst customer service I've seen in a long time.
June 30, 2015
Rated 5 out of 5 by causten Great Support
Installed easily and ran well, however I noticed that bundled product pricing was not displaying the correct price in the categories. The developer worked with me and on my store to get it to display the correct price. I am glad that they took the time to work with me to get it working as expected. Very happy customer!
June 23, 2015
Rated 5 out of 5 by bruno2090 Excellent Extension
Does what it says and still the team support FME is fantastic!
Congratulations for the work.
June 18, 2015