Great Product w/ Support to Back It
We had the opportunity to work with a client running Sage Peachtree and needed a solid piece of software that could keep the two inventory systems in sync. We decided on using CartSpan to facilitate this.
Scott provides easy-to-follow set-up instructions for both the Magento and Accounting system. He was very responsive to any questions or issues that we encountered and I would recommend CartSpan as a solution to your Magento/Accounting synchronization needs.
December 6, 2013
Amazing Product, Amazing Support
We are a manufacturing company that sells food products to wholesalers and retailers. We have just developed an online store to sell a limited number of products directly to consumers. In QuickBooks we produce and stock only items in case quantities. For example, item #123 would be a case that contains 6 bags of a certain item. We NEVER sell individual bags to any customer except on our online store. This created a problem in importing our Magento orders because of the quantity and pricing conversion. I searched for a product that would handle this issue for us and none that I found would do it except for CartSpan. Scott made it very simple, we set up a conversion whereby the SKU's on our online store are translated into our QuickBooks item numbers. So a customer might place an order for 3 of item "123-Bag" on our online store @ $8.00 per bag. When the order is imported into QuickBooks it comes in at a quantity of 0.5 of item 123 which is a case of 6 bags. The sales price comes in at $48 per item and the total sale is $24.00.
We also needed to have all Magento orders entered into QuickBooks under one customer name and that is done very easily.
The product is quite impressive but the support is even better. Quite honestly it's not something that I'm accustomed to receiving. When I first contacted CartSpan by filling out an online form, my request was answered within a few minutes. Scott did some initial testing to confirm our requirements would be met. When the time came to set up the product, the pre configuration checklist that Scott provides makes it very simple. A few days after we installed the product we had an order that didn't import correctly. I contacted Scott and he identified the problem immediately. He said he needed to make a small change and would have an updated version of the program to me in the morning #this was about 3 PM#. That impressed me. After I hung up he called me back in about ten minutes and said it was ready to install. Now I was REALLY impressed. This is a company that actually cares about it's customers and their unique needs and it shows from the minute you start dealing with them.
December 6, 2013
This is the module you need
I honestly tried every top rated module for connecting QuickBooks and Magneto and they all fell short. Cart span is without a doubt the best module out there. Not only can it do everything you require if there are any issues the support is simply second to none. Even based in Australia the support is excellent. Highly recommended.
December 3, 2013
Workiing with Scott was a very pleaseant and information experience. He was able to answer my questions very efficiently and was very knowledgable about our integration process. Overall it was he was very helpful and informative, I will not hesitat to work with Scott in the future and will also recommend him to my colleges as well.
November 5, 2013
Our company had some unique issues in the e-commerce area and after reading some of the reviews on Cartspan, I decided to give it a try. We had already been through using ECC with an earlier shopping cart and I was very familiar with the headaches that involved…. So when we switched our shopping cart to Magento, I knew that ECC was not going to be a viable option for us.
Scott walked us through every step of the setup process and when things didn’t work right, he would always come back in a few hours or the next day with a fix that allowed us to keep moving forward on the installation. We had some intensive cleanup work to do on our customer list in Quickbooks, but it was all worth it. The product is now installed and it’s AMAZING! It has saved us hours and hours of time each week in not having to do manual inputs on 50-100 sales transactions daily. Scott is very easy to work with and he responds to calls or emails promptly. He’s always researching ways to improve the product. The value for the price can’t be beat. I just can’t say enough about how happy we are and how much we love Cartspan!
October 31, 2013
Very Satisfied, Great Product
We are thrilled with this product and the customer service. It was easy to set up (because we were given a checklist in advance to work through prior to his installation). Once set up, minimal tweaking was required. As we began to identify new features that would better address our specific implementation of Quickbooks, he responded with the modified code within a day or two of our request. He is always accessible and responds quickly to questions or any calls for help. The product works great!!
July 29, 2013
Magento / Sage50 integration for store with bundled items
A few years back we had a tight deadline to move our online store to Magento and needed a tool to integrate our store with PeachTree. The only tool we found that could integrate the two was CartSpan. We also needed the tool to handle bundled items properly. We contacted the support and presented our situation. Scott worked worked directly with us to extend the features of the CartSpan Magento integration and even walked us through the setup process to make sure things worked flawlessly.
We've continued to use CartSpan to this day and have come to value more than anything the excellent customer support.
July 26, 2013
Cartspan is inexpensive, effective, efficient, simple, and streamlined.
1) Scott Wheeler works hard to serve his customers the best he can with solutions that improve business operations.
2) Cartspan does exactly what it's supposed to do. It's quick and easy to set up, it works well, no issues along the way.
3) If you have any questions, Scott makes himself very available to help you even much after the fact.
4) Don't even think about using one of the other companies. I spoke with all of them, and Scott is the most easy to work with, straight up person you'll work with.
July 26, 2013
The Best Solution-The Best Support
In our industry, we have an excellent reputation for responsiveness to customers, integrity, and quality of our products. So when we embarked on making our website fully e-commerce functional; we reviewed a number of different options.
What were our concerns:
1.) Ease of Integration
3.) Long Term Viability.
I am so extremely impressed with Cartspan.
If they had a higher star rating for Developer Support, I would check that too. Our questions are always quickly answered. The system has been up and running for several months now, and it's working seamlessly.
Also, the overall cost of the Cartspan solution is just an amazing value. There are no 'hidden' costs.
I will be referring customers, and be pleased to be a reference.
July 26, 2013
We use CartSpan to talk to our inhouse accounting program for our online store. CartSpan does what it says it would do and beyond as an example we needed a custom pull from Magento for Customer Id's so we used the TaxVat field to manage that. CartSpan pulled it and sent it into our accounting program as the Customer Id so now we have a way to customize/control customer ids that import into our accounting program. Great product!
July 26, 2013