Easy, Reliable & More Conversions - I'm Happy
My experience with Bronto: Everything is designed specifically to assist you as an ecommerce manager or email marketer to drive email revenue with ease. This extension is just an added bonus and it solved a lot of problems for me. The install/upgrade is quick, error free and fully supported if you need it. The "How-to" documentation is great too. The extension imports customers, orders, sends transactional emails, review emails, abandoned cart emails (we have a 40% conversion rate from this email alone), you can also insert dynamic product content and coupons within your marketing emails. New extension features are being released regularly too.
Having used a lot of other email software with Magento, I can only say that Bronto as a company knows what they’re doing and are giving you the tools and knowledge to help you grow your email revenue quickly. So, use the software, follow the guides and take their recommendations. The results speak for themselves. Thank you all at Bronto for your time and attention. Cheers
August 21, 2014
<p>As <a href="http:www.razoyo.com">Magento Certified Developers at Razoyo</a> we write custom extensions and integrations all the time and, I have to admit that Bronto's extension is among our favorite and quite impressive. We are a developer, merchant, and Bronto agency, so, we can appreciate the flexibility and power of the extension perhaps more than most.</p>
<p>We used Bronto on several stores without syncing data (other than new customers) for several months before trying out the extension. Syncing the data and using the transactional email capabilities, however, has been an enormous benefit and a game changer for us. We have one client, whose email list of less than 10,000 subscribers consistently rakes in over $200K/yr in directly revenue from Bronto.</p>
<p>We consistently use the Recency-Frequency-Monetary data afforded by syncing client orders to segment campaigns to our 700K+ subscriber base on a regular basis. While we did have to babysit the extension a bit early on, once we had our configurations properly tuned on both ends, verifying data transfers from Magento to Bronto became a non-issue.</p>
<p>Finally, it has an ample array of tools within the configuration panel itself to verify the state of your data and easily identify any synching issues. Not having to get a developer to dig through the logs to trouble-shoot any discrepancies has really helped us minimize the amount of time needed to keep our systems running like clockwork.</p>
August 14, 2014
Cost effective & efficient
Having worked with a number of other ESPs in the past who had complicated and expensive installations, I was extremely pleased to learn that Bronto's extension could hook directly into our ecommerce platform. We ultimately selected Bronto because of their Magento extension which was easy to install across all four of brands in a mutli-site account. The fact that its user interface is extremely intuitive for a non-tech person to work in on a daily basis is a huge bonus and saves us lots of headaches.
Our team is really pleased with our decision.
August 14, 2014
Best Way to Increase Sales
We love Bronto. It's been a key part of our enhanced marketing plan to increase sales, and our email marketing efforts have improved our sales better than any other update we have completed.
August 13, 2014
It does what it says
We've got several stores and we're using this extension on all of them. It's been a year since we installed it on the first of our sites and we've been through different versions since.
We had problems with the installation and use of early versions, and also came across a few bugs, which were often fixed shortly after us reporting them. Overall the support has always been great. Jeremy (from the Bronto team) has been of great help all this time.
I am happy with the way it works at the moment and would recommend anyone using Magento to use it too.
August 4, 2014
Great Product ; Awesome Support!
We chose Bronto because it is a Magento extension and full service email platform. The installation done by Jeremy @ Bronto was seamless with no work required by us, the merchant.
With the extension up and running 100%, we are now sending automated, transactional & marketing emails and are happy with the return we are seeing.
August 1, 2014
Everything Promised... and More!
We've been using the Bronto Extension with Magento EE for about two years now and we absolutely love it! It's been (and will continue to be) a very important tool in our e-marketing arsenal. One of our favorite features (among many) is the ability to segment our contacts based off of RFM data that the extension collects. With this feature, we've been able to send extremely highly targeted email campaigns based on Magento customer data.
Also worth noting: The Magento development and support team at Bronto is terrific. They are extremely responsive and were willing to help us out with questions and other unique instances we had with our install.
The Magento + Bronto combination delivers everything promised and allows us to stay ahead of our competition.
July 30, 2014
Solid extension, managed well
Bronto's extension for Magento is as solid as they come. They offer a lot of out of the box features built directly into the extension that allow merchants to get relevant with their email marketing almost immediately. Plus they also offer a host of support services to get merchants up to speed on how best to leverage the extension and the Bronto toolset at their disposal. Bronto has brought management of this extension internal, which is atypical for the market and the quality of the code is evident in this change. Whenever there is an issue they are also quick to reply with either an answer or a patch. Highly recommended.
July 29, 2014
Great Product - Great Customer Support
Bronto provides rich analytics and interfaces great with our Magento instance for cross communication.
I highly recommend this product. The customer support is fantastic.
July 25, 2014
A Great Time Saver
Custom Service Hardware worked with Jeremy at Bronto for the installation and initial instructions. Installation was seemless. Jeremy was very responsive to any questions or problems we encountered while learning the bronto/magento extension. This is changed our business. We are now sending immediate API emails letting customers know the moment their order has shipped and the tracking information they need - all automated. Because of the amount of products we sell, we have been able to coordinate magento and bronto to such a point that automated marketing emails flow based on products ordered. My role as a marketing manager has gone from endless searching of data bases to letting bronto/magento do it all for me. Thanks Magento and Bronto!
July 22, 2014