Bronto extension increases revenue and customer interaction
Bronto's Magento extension has increased our overall revenue by almost 10%! We are a multi-channel, multi-store (7# Magento user. The extension works as advertised and allows us to import customer, product, and order information as well as send cart abandonment and product review emails. Bronto support has also been very helpful and have given thorough answers to all of our questions. The code also follows Magento's best practices very well, which is great for developers who may need to customize any features not immediately available. We are currently using extension version 2.1.0. This is a pretty hefty extension with a lot of database setup #contains 8 mini-modules as of our version), so make sure to put your site in maintenance mode when installing. Configuration with our Bronto account wasn't 100% straight-forward for us since we're running a multi-site, multi-store-view Magento instance; however, once everything was configured, we were able to let it run on its own with few problems.
September 25, 2014
Bronto has improved our email marketing!
Using Bronto's Extension for Magento has increased our email marketing channel by over 20%. Not only that but it was easy to install and extremely user friendly.
Bronto is an excellent company and their synergy with Magento is superb!
September 23, 2014
Great Email Extension
Bronto has provided a great extension here; everything works as advertised straight out of the box. The documentation is easy to understand and useful and we had no problems switching our client from their old ESP to Bronto.
Beyond the Extension itself the Bronto support team was excellent. We were provided a very good communication channel with their implementation team and they stayed up late with us when we did our GoLive deployment. I’ve been able to meet a couple of Bronto staffers in person and they are professional and knowledgeable about their product.
This is definitely one of the better Magento Extensions out there.
September 12, 2014
A Great Extension with easy to use Features
Bronto made it very easy to install this plug-in, providing excellent support from testing through to launch.
We experienced one outage which was fixed within minutes of being spotted, again a great response.
The features are great, simple are straight forward to use allowing rules to be set up and managed quickly and efficiently.
September 5, 2014
Latest Version Works Well
We had a number of issues with the previous version of this extension, however, the latest version has been stable and for the most part functions as expected.
We have had some issues with the shopping cart abandonment emails, however, Bronto's technical support team has been helpful with these.
Overall, it's a good extension, with some great functionality, and it makes a lot of our day-to-day and email marketing tasks much easier to deal with.
August 29, 2014
Easy, Reliable & More Conversions - I'm Happy
My experience with Bronto: Everything is designed specifically to assist you as an ecommerce manager or email marketer to drive email revenue with ease. This extension is just an added bonus and it solved a lot of problems for me. The install/upgrade is quick, error free and fully supported if you need it. The "How-to" documentation is great too. The extension imports customers, orders, sends transactional emails, review emails, abandoned cart emails (we have a 40% conversion rate from this email alone), you can also insert dynamic product content and coupons within your marketing emails. New extension features are being released regularly too.
Having used a lot of other email software with Magento, I can only say that Bronto as a company knows what they’re doing and are giving you the tools and knowledge to help you grow your email revenue quickly. So, use the software, follow the guides and take their recommendations. The results speak for themselves. Thank you all at Bronto for your time and attention. Cheers
August 21, 2014
<p>As <a href="http:www.razoyo.com">Magento Certified Developers at Razoyo</a> we write custom extensions and integrations all the time and, I have to admit that Bronto's extension is among our favorite and quite impressive. We are a developer, merchant, and Bronto agency, so, we can appreciate the flexibility and power of the extension perhaps more than most.</p>
<p>We used Bronto on several stores without syncing data (other than new customers) for several months before trying out the extension. Syncing the data and using the transactional email capabilities, however, has been an enormous benefit and a game changer for us. We have one client, whose email list of less than 10,000 subscribers consistently rakes in over $200K/yr in directly revenue from Bronto.</p>
<p>We consistently use the Recency-Frequency-Monetary data afforded by syncing client orders to segment campaigns to our 700K+ subscriber base on a regular basis. While we did have to babysit the extension a bit early on, once we had our configurations properly tuned on both ends, verifying data transfers from Magento to Bronto became a non-issue.</p>
<p>Finally, it has an ample array of tools within the configuration panel itself to verify the state of your data and easily identify any synching issues. Not having to get a developer to dig through the logs to trouble-shoot any discrepancies has really helped us minimize the amount of time needed to keep our systems running like clockwork.</p>
August 14, 2014
Cost effective & efficient
Having worked with a number of other ESPs in the past who had complicated and expensive installations, I was extremely pleased to learn that Bronto's extension could hook directly into our ecommerce platform. We ultimately selected Bronto because of their Magento extension which was easy to install across all four of brands in a mutli-site account. The fact that its user interface is extremely intuitive for a non-tech person to work in on a daily basis is a huge bonus and saves us lots of headaches.
Our team is really pleased with our decision.
August 14, 2014
Best Way to Increase Sales
We love Bronto. It's been a key part of our enhanced marketing plan to increase sales, and our email marketing efforts have improved our sales better than any other update we have completed.
August 13, 2014
It does what it says
We've got several stores and we're using this extension on all of them. It's been a year since we installed it on the first of our sites and we've been through different versions since.
We had problems with the installation and use of early versions, and also came across a few bugs, which were often fixed shortly after us reporting them. Overall the support has always been great. Jeremy (from the Bronto team) has been of great help all this time.
I am happy with the way it works at the moment and would recommend anyone using Magento to use it too.
August 4, 2014