Rated 1 out of 5 by bobartell Poor Customer Support
We purchased this extension 6 months ago and have had great success with the extension. We liked them so much that we decided to purchase another. But, we needed to have the extensions API version upgraded and have asked them through support with no success. Over the past week I have asked via e-mail and called everyday to no avail. I recommend the product but not the support. They have lost a future customer.
August 16, 2013
Rated 5 out of 5 by sittidet Great Extension and superb support
I bought this extension couple months ago and just have a chance to implement the extension. However, the extension was conflicted with another extension which worried me so much. I decided to contact Amasty team for support. They respond me so fast and the fix my problem immediately.
Really great support and extension works as described.
Thanks again Amasty team
August 16, 2013
Rated 1 out of 5 by d0tc0m Terrible Support
Purchased this extension after being informed that our requirement could be met.
However there are some problems.
After issuing a support ticket we are still waiting for response from Amasty. It has been over 12 days without any form of communication.
Calling them by phone does not work either, line is busy continuously.
Bottom line: terrible support, as a client you are not taken seriously.
August 13, 2013
Rated 5 out of 5 by dearalice Great Product, and Great Service. You'll never be forgotten with these guys.
Almost every extension I've purchased or downloaded so far (and my theme, especially), for Magento has come with outrageously terrible support and nonchalant attitudes towards any issues I've had. Even with my offers to pay them, I've gone ignored.
That's why the timely, helpful, fast-results assistance from Amasty really shocked me. I had not expected anyone to really make the effort to deal with my issue, much less get it accomplished the first time around. And each time I've come back to them they've been incredibly amiable and have given me results each time.
No only is this product amazing (I have SO MANY new capabilities with my navigation and the ability to add color images is really neat!), but it does just what it's advertised to do without any extra work on your part, and that's really a blessing these days. I especially make use of being able to make my attribute options double columns and turning my color options into small thumnails. Clean and professional looking, to say the least.
In a nutshell, I highly recommend this product. Great support for a great product. Very happy and don't regret the cost at all. :)
August 12, 2013
Rated 5 out of 5 by itommo Good extension - Great support
Useful extension that does what is claimed. Support is excellent. Developers went in promptly, corrected the installation and made it all look good too.
August 12, 2013
Rated 1 out of 5 by manthankvora Good extension but...You can get same for FREE as well
Good day...The extension is definitely great and working nice. But you can visit this link for same to same functionality for FREE.. and also workflow is flawless..
Try it once.. You will remember me for sure...
August 10, 2013
Rated 5 out of 5 by banntal Great support
Great,quick and helpful support so I strongly recommend company Amasty! They solved my problem very quick so their services really nice. Thanks Amasty
August 9, 2013
Rated 5 out of 5 by dinesh_2010 Great extension with great support
I don't usually write reviews but I could not resist as Amasty is by far the best extension and support I have ever used within the Magento community.
His team are super quick and responded to my query with professionalism and sorted the matter out within the same day!!!
August 1, 2013
Rated 5 out of 5 by tomsche very good support
We had a problem with a payment extension, so first of all it didn't work. But the support has assisted us until it worked as it should.
July 30, 2013
Rated 5 out of 5 by guillermeo saving time saving money !
Great support great team great products !!
just awsome ;)
thanks Amasty Team
July 29, 2013