Ultimate Live Chat
Ultimate Live Chat is a Magento extension that adds live chat support and real-time monitoring capabilites onto your website.
Please refer to the following page for installation steps:
For more information, check out UltimateLiveChat.com
* Live support for all your websites
- Provide live support for all your websites from the convenience of your desktop.
* Real-time website monitoring
- Monitor your visitor activity in real-time.
* Detailed visitor information
- View detailed information on your visitors including but not limited their geo-graphical location, referring website, operating system, web browser, pages visited, visit duration, and more...
* Unlimited operators
- Enjoy the benefit of unlimited operators!
* Unlimited chat sessions
- No restrictions on your chatting abilities what so ever!
* Proactive chat capability
- Engage in a proactive chat session with any of your website visitors.
* Magento User Database Native Integration
- integrates with built-in Magento user database to display registered user information.
* Route livechat requests
- Pre-define which operators will receive a request based on a specific criteria like the visitor's country.
* Supports multiple websites
- Provide live support and monitor all your websites from one application.
* Ring operators simultaneously or in order
- Ring all the operators at the same time or in a specific order.
* Leave a message
- Allow visitors to leave you a message when you are offline or when a chat request is declined.
* Typing status notifications
- Shows typing status indicators for the visitor and operator so you can know when someone is typing.
* Email session transcripts
- Send the entire livechat session transcript in an email.
* Transfer chat sessions
- Transfer chat sesisons between operators.
* SSL Secure Communication
- Use a secure encrypted communication protocol.
* Global & operator-defined canned responses
- Pre-define common responses for operators.
* Identify registered users
- View a users registration details.
* View chat history
- Search or browse your chat session history from within your admin panel or from within the operator desktop application.
* Fully customizable
- Completely customizable with opensource files.
* Custom branding
- Custom brand JLive! Chat and re-distribute to your clients or website users.
- Operators can be located in different geo-graphical locations and timezones.
* Operator to operator chat
- Chat with other operators.
* Operator permissions
- Assign specific permissions to certain operators.
* Proxy support
- built-in proxy support for the desktop application.
* Professional user-friendly interface
- Enjoy a professional and easy to use interface for you and your clients.
* Quick & easy installation
- Enjoy the benefits of simplicity! Easily installs through your Magento admin. You can be all setup within minutes!
* Supports many languages
- Including but not limited to: English, Czech, Chinese, Dutch, French, German, Hindi, Italian, Indonesian, Spanish, Japanese, Portuguese, Russian, Romanian, Malay, Polish...
* Compatible with Windows, Mac, and Linux!
- Works with all platforms!
* Lifetime support & updates included
- Lifetime upgrades and support included with every license because we stand behind our product 200%!