Awesome support a successful extention
They all produce solutions to problems arising from the template. The support team responds quickly and you.
Thank you so much to them.
February 25, 2014
Great Extetnion with Excellent Support!
Working well on Magento 18.104.22.168. Easy installation with little bugs at the beginning but with the great support from Alex extention works like a charme now.
February 13, 2014
Great Customer Support...
The support from this company is excellent. They will customize the extension theme to whatever your needs and fast response. Thanks Alex
February 6, 2014
Great extension; superior support!
Excellent support - they fixed all issues immediately - highly recommended !
January 23, 2014
Gift Cards is a very nice and good working module. Also the support is very fast and kind.
So, good job.
January 15, 2014
We're using Magento 22.214.171.124
Out of the box, this module installed fine and worked fairly well. However, we needed some tweaks in order to get Gift Cards working to our needs. Were needed it to work with our OneStepCheckout module (it works fine for Magento's default checkout).
We also ran into a few other issues, one being where we couldn't ship physical gift cards because the gift cards didn't have a weight. Another was we couldn't get the gift card redeem to appear on our mobile site template.
And lastly, there was an error message when trying to invoice an order that was partially paid for (used gift card and paid off the remainder with credit card). We contacted Alex and he pretty much fixed it all up. While they may be on the opposite ends of the globe from us, we received amazing fast support service.
January 10, 2014
This extension has a few flaws
First when I installed it nothing worked, but after a while a got help from one of the developers. I had to give him access to my server becase he wouldn't like to describe the problem to me.
Later on, I'm not sure what he did either, and he can't describe it :)
Now it's installed and in production, not activated yet because of the following:
- Some error in exceptions log
- No product image showing even though set so in config
- Not possible to set different prices
- Price not showing on product page
- Swedish letters not showing on preview gift card
- Add to cart doesn't work from product-list, only product page.
Besides from the above mentioned problems the module seems to work very nice.
December 18, 2013
Great Product with Excellent Support!
I think this is one of the best Gift Card Extensions out there. Great flexibility and using it as a payment option is a key feature the others don't have.
Great, simple instructions
Alex's support is top notch.
HIGHLY recommend this plugin.
December 17, 2013
Great developer support
We bought this extension in order to save time and money on developing something similar in house.
At first the extension didn't quite work with our very customized Magento 1.8 store, but the support at Webtex was fast, kind and very understanding.
We were on a tight schedule and a lot of pressure to get everything up and running and the people at Webtext spend additional time and effort to get us up and running.
Although we had some slight installation problems, the extension works as advertised and the support made up for all the initial headache.
December 4, 2013
Very good extension and support
Very easy to install. Quick and effective support.
November 15, 2013