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Do you want your customers to engage more on your site and interact with each other so that you can listen to them and bring them more value, improve your products and services? Magestore’s community feedback extension is truly the answer you are looking for. Now your customers can build a community themselves and get support by other customers. More interesting, it is integrated into each product page then customers now have more information before buying decision.
Users can look for topics that are being discussed by tag system, most comments, most voted or un-replied topics.
Also, users after logging in can start a new topic by asking question about product, service or other related things.
Users can comment and vote for topics that are contributory. Some good answers can be set as official answer by Admin.
Community feedback is both integrated into each individual product page and also displayed in its own page, supported by tag system.
Admin can manage topics, users, tags that are activating on Community Feedback. + Topic : enable/disable, control its tags, creators, comments + User: set moderator, the topic and comments they create, their log action + Tag: tag information, its related topics and productions
Admin can control activities of moderator in terms of: Topic (edit tags/ content, delete topic); Comment (edit, set official comment, delete comment) and normal user (ban account).
Admin can control email activities such as sending password to user who used email to post topic/ comment, notify when there is new comment on topics they started or are following.
In case you have any questions or requests, please contact our SUPPORT DESK.
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This extension was developed by and is supported by magestore
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