uMarketplace Suite Multi-Vendor Marketplace
The only way to do a marketplace on Magento
We’ve been using uMarketplace for the past 9 months and I wanted to wait with posting a review in order to issue an objective opinion based on our experience with this extension and with Unirgy overall.
We are running uMarketplace Suite on CE 1.8. We have multi-currency, multi-language, multi-storeview international marketplace with B2C and B2B features. Currently we are dealing with a little over one thousand vendors of all shapes and sizes located throughout the world. From major distributors to small one person operations. As of right now we have about 180,000 skus and growing rapidly. Scalability of uMarketplace has been amazing so far.
Configuring uMarketplace took about a month. It was truly a group effort. I would suggest everyone who is about to embark on configuration to have all functional workflow, shipping and overall business requirements finalized before starting implementation.
uMarketplace is incredibly flexible and rich in features. So it is important to know how exactly you’d like it to work. One really great thing is that once some of your business rules change you could simply tweak some configuration settings rather than redevelop the whole system as with all other alternatives that we’ve reviewed prior to commiting to uMarketplace. That has already proven to be a huge money saver for us. Unirgy’s technical support has been really good so far. They always answer all of our questions and address our issues.They troubleshooted configurations for us on several occasions. Response time was adequate. Unirgy's tech support is email based however we did have conference calls with them a few times. Live calls need to be scheduled ahead of time. I found it a bit annoying not being able to pick up a phone and speak directly with tech support engineers on demand but I understand why they operate the way they do. Especially that support is unlimited and complimentary. I understand that more support options could be available from them as service. overall Unirgy's free unlimited support is certainly much better than many others' paid support.
Overall pound for pound we found uMarketplace to be of the most value for us. There are several slightly cheaper alternatives however they don’t provide compatible feature set, build quality and support that
is essential to compete in today’s market. Unirgy has unbeatable reputation and pedigree with the founder of the company being one of the original Magento people. We found all alternatives to be actually much more expensive considering all factors. Unirgy has been known for years for multivendor solutions for Magento and we found their experience in this field very valuable for our project. If we were to do it again I would choose uMarketplace without a doubt.
I hope this review helps others who are going through decision making process as we did about a year ago.
July 29, 2014
Excellent solution for multiple vendors and drop-shipping. We utilize these solutions on several client sites and they work great and integrate seamlessly. Also without a doubt their support is top notch! Any issues/conflicts or questions we've had have always been sorted out very quickly and professionally.
July 24, 2014
Anybody can write about how to config. this extension steps .
March 27, 2014
When purchasing uMarketPlace I was promised by Felix Machlis the Solutions Architect during a phone call that uMarketplace was easy to install, configure, customize and use. I was told I did not need any technical knowledge or coding experience and that if I ran into difficulties they would provide support.
These promises were NOT delivered to me.
uMarketplace is not simple. I am still trying to learn how to configure, customize and use it.
Their is very little support documentation for the product. The documentation that is available is mostly outdated and vague.
Every template theme I purchased from themeforest.net to use, would not work. The third-party shipping & payments models I purchased also would not work.
Developer Support is only provided via e-mail. The responses I received were extremely technical in nature, which not having a strong technical knowledge I did not understand. I made it very clear when I spoke with Felix that I had limited technical knowledge and that I was not a coder. I need more support then a Web Designer, Developer or Programmer working on a project for a client.
When I complained, I was again reassured they would help me get the Extension installed, configured, customized for my use but failed to provide the level of support I required to do so. I became so frustrated in August 2013, I gave up on contacting Developer Support.
I am certain the Extension is capable of doing what was shown in the YouTube Video I watched.
I would really like to make this extension work as I invested thousands into it. My one year of included support is almost up and as a last resort I am making this review in hopes the Developer will do what it takes to make me a happy client so I can write a positive review in the future.
March 22, 2014
The extension is great and the support is excellent.
I warmly recommend it.
October 8, 2013
Umarketplace Vitrual Mall
Umarketplace is a excelent soluion for virtual mall and marketplace on magento, I did an implementtion on magento 7.0.2, recomment this solution.
April 29, 2013
Scabu is using uMarketplace to develop our business. We are still developing the toll, and we are satisfied with Unirgy, so far. Before and after purchase, their support and responsiveness has been outstanding. They answer our tech doubts in minutes and they are also helping us with our business strategy, since they have a vast experience building marketplaces. We are very confortable with our choice.
March 18, 2013
Great extension and support!
This extension and the great and personal support of Felix and Sergey helped us to get a rather complex (dealing with food) but fully functional marketplace from zero to live in very short time. Especially during the first days Unirgy helped us a lot in understanding and getting along with everything. Also additional features we asked for were added by Unirgy either for free (thanks again!) or very reasonable price. Their reaction time was always great - even though we're located in Europe and had/have the time difference to deal with. To make the extension even better a detailed developer documentation would be awesome :)
Yet, all in all uMarketplace saved us a ton of work and was definitely worth the money!
March 18, 2013