Reward Points Pro Extension by MageWorld
Good extension and Awesome Service
We help our client to select a customer loyalty program extension. After several reviews, we selected Reward Point Pro because of its feature are just good fit what we want and with flexible earning and spending rules.
Two weeks after we purchased the extension, we encountered great problems in completion of product transactions. Thanks to their technical support Mr. Dung DAO to help us in the installation of the extension. He also patiently listen to our problems and work with us troubleshooting the cause of the issues and correct it immediately. We are impressive for the efficiency of supporting.
Thanks to Mr. Dao and all Mage World team for great extension and best support.
February 13, 2015
Best loyalty extension
It is really a great extension, working as written and you can tottal customize your loyalty system. Just lov it!
February 12, 2015
Great extension. Best support
I have been using this extension for more than a year now. And it has never fail or giving any issue. Until I installed a bug fix patches from another 3rd party developer. The fix messed up many of my other extensions including this one. And what's worst is they push the blame on others and refused to fix it back. Can you imagine my anger!!??
As the reward point extension is also affected by that stupid fix, I approached Mageworld for help. Note that most companies won't bother to support if installation was done more than 1 year old. But not Mageworld.
They managed to fix everything back to original within half a day. Mageworld clearly saved my website!
Thank you Duc NGUYEN so much... You have no idea.
To others who are shopping for extensions, you can trust Mageworld. Support is key!! I have worked with many other developers but Mageworld is clearly the best.
January 19, 2015
Great module and even better service!
We bought this extension because we needed a Rewards point module to improve the customer experience and incentives. This module provided exactly what we needed.
The few issues we had with the installation of the module were quickly fixed due to the amazing service of the developers.
We are based in Australia so dealing with developers overseas can be troublesome given the time difference.
MageWorld have been an exception. They were prompt in their replies, efficient in their diagnosis of our issue and quick to fix it and provide us with updates.
Possibly one of the best experiences I've had with a third-party module developer.
January 5, 2015
Great Extension for your Website
Reward Points Pro by MegaWorld is a great extension that able to set many different reward refer to which reward you want to provide for your customer. It has cover most of your needs for rewarding your customer. it's easy to use with just a few click. The most important is their customer support. My website met a really big issue with my developer coding on it but they are trying their best to help me to solve the problem even though it's not their responsibility. #Friendly #Helpfulness #Excellent Customer Service #Easy to Use
December 16, 2014
Awesome extension with amazing support
I have been using this extension for almost a year now. It has been working great the whole time. Customers love it and it definitely helps bring customers back.
It is extremely customizable and has so many options to choose from. It is pretty straight forward the setup, and if you have any questions like I did, just ask them.
When I went to upgrade the plugin a couple weeks ago I had trouble with the update. Apparently I didn't initially install the plugin properly, which caused a problem.
I sent in a ticket to support and they helped me with it right away. This was some of the best post sale support I've ever had. It is now running properly again and we are very satisfied with it.
The only delay in response time, is they are based over sea's and only respond in the middle of the night (im EST) which appears to be the case with most magento extensions.
December 5, 2014
Best support and some problems due to custom theme.
Bought this extension because of detailed information and wiki with all questions, answers and guides that a developer would need.
I saw that this extension would meet our requirements.
Still we had some issues with custom theme and so on..
But the support the Mage World provided was excellent. They were not answered on weekend though) But Mr. Dung DAO was very helpful on very first working day)) With his support we managed to make everything work as it should.
Best wishes to Mr. Dao and all Mage World team for great extension and best support.
November 25, 2014
Purchased this extension a few days ago and the developer support member, Dung Dao, was able to help me through some setup process just in time for my store to launch. This is probably the far best extension when it comes to reward system and I've tried using different extensions out there and nothing comes close to this.
If you have problems setting it up on the first try, the support team are there to help assist/install it for you.
November 17, 2014
Does exactly what is says
This extension is great, you can customise the amount of points received. You can also add reward points by events, and editing the excel sheet is easy enough, meaning you could use it to credit accounts if you really need to. i.e. if a customer wants store credit. This did not initially conflict with another extension I was using but their support got it working at not extra cost.
November 11, 2014
This extension is a wiiner
This is the third extension I've bought from Mage World and I've been highly satisfied with each one. This extension is a wonderful addition to my customer loyalty program in that it allows me to assign points to a variety of customer behaviors as well as their purchases, which they can use to take money off their order. Coupled with the Daily Deal Pro extension that I also purchased from this developer, I can create a variety of ways for my customers to save money on my website without the need for coming up with sales. The extension integrates seamlessly on my site; it doesn't cause any formatting issues with my design or any other undesirable side effects. The price of the product is well worth the benefits, including the installation and customization support I received. I am highly satisfied and will stay with this developer for future extensions.
November 11, 2014