Buggy / Missing Code / Does Not Work / Shocking Support
2nd review as 1st one has not been published and it should have. This is the worst extension I have ever purchased and the worst extension company I have dealt with. In summary, requires Ioncube to install and there are bugs throughout which the Unirgy refuse to admit are bugs and insist you pay support fee to fix even when I have corrected their code and sent it over to them and pointed out it is code mistake they have made. Now using API for this module and guess what, V2 WSI API is missing half the function definitions and only allows you Update, List, and Send Email for order. What about Creating a voucher, Deleting One, or Simply Getting the Data for One. All defined in wsdl.xml but not in wsi.xml. Poor implementation of a module and does not do what it claims to do. Spent all afternoon building the V2 WSI API, would have been easier to build the whole module myself. Avoid this module and look for something else.
January 31, 2014
Great Extension and Excellent Support
Pain-free installation. Great step by step configuration guide. Had some questions about configuration and support was very diligent and response time was fantastic. Extension works exactly as described. We highly recommend it.
October 2, 2013
Buggy Extension slow support
The extension is buggy, uses ioncube loader which slows down magento. Having blank page on placing order for weeks and no solution yet, had to disable extension. The support takes days to reply and does not check or diagnose the problem properly and would just ask the same question without checking the reply. I am fed up with how slow support team for Unirgy works and hence have decided to permanently disable this extension and find something that will work, have to import all the gift voucher issued till now :( to another system.
May 21, 2013
Best way to do gift certificates
I have pulled out a lot of hair trying to get other gift certificate extensions to work, so I was incredibly relieved when I found this one. Love how flexible it is.
May 3, 2013
After installing this module, the site would no longer start One step checkout. Even after the module was disabled it still broke the checkout process at the shipping step. We are now spending resources to fix the basic functionality of the site even with the module disabled. Our expense so far is 4X the cost of the module and counting.
Aside from the issues above, I actually like the module. It seems to work fine and has been accessible through the admin.
December 28, 2012
I have installed this extension.
But it conflicts with paypal setting.
paypal payment page redirects to blank page.
Anyone can help me?
December 19, 2012
Thank you guys for great support and your guidance customizing gift certificates. With this extension we are ready for the holiday season.
October 2, 2012
PHP-Code is encoded!
Needs an extension of your Server to be able to unencode it!
So this means custom adaptions of this module are not possible!
There is no hint for this in the product description which i find is very misleading...
August 29, 2012
I've dealt with a ton of extension developers for open source platforms, and every once in a while you'll find one that gets "customer support and service" right.
I was looking for a gift certificate extension that could be used in both the front end of the site as well as the admin add order screen since with this particular site there is a large call center involved.
Unirgy had a phone number available on their website, so pre-sales I called it (expecting to not get an answer), but surprisingly, it was answered promptly and they confirmed that the extension could be used in both front and back end. I was very happy to hear this since the other Gift Certificate extension vendors said their own couldn't do that. However, I was still nervous as this would be placing "all my eggs in one basket".
Looking back now since the site is live I was definitely worried for no reason. I've had to communicate a few times with the support team and each time it has been a very pleasant experience with extremely fast responses. I'm not easily impressed, but was definitely impressed with Unirgy. Thanks for a wonderful product and the great support and service! Highly recommended++++
June 19, 2012
We have been trying to get a hold of support with some big issues that we are having with this extension. We had to repurchase the upgrade and it is currently worthless to us. I would not recommend this one.
March 12, 2012