netresearch

The Official Ogone Extension

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The Ogone Module allows you to process payments with Ogone and offers a seamless buyer experience.
Compatible with:
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Overview

The Official Ogone Extension

The Magento Ogone Extension allows you to process payments with Ogone for your Magento online shop. The extension offers a seamless buyer experience for your customers and enhanced transaction management capabilities in your Magento Admin Panel.

What’s new?

Supports all current Magento editions:

  1. Community Edition 1.8.1
  2. Professional Edition 1.12.0.2
  3. Enterprise Edition 1.13.1

Transaction Management within Magento Admin Panel:

  1. Cancel or capture authorizations
  2. Partial or full refund
  3. See Ogone Pay ID and transaction status in Order View

Supports Magento One Page Checkout: throughout the entire checkout process the cardholder stays at your Magento checkout page, however his credit card details are being submitted directly from his browser to secure Ogone servers (Alias Gateway).

Available in 5 languages: English, German, French, Dutch and Italian.

Benefits

The new Magento Ogone extension offers you several major benefits:

  1. Benefit from Ogone’s Alias Gateway technology which allows you to offer a state-of-the-art one page checkout thus enhancing usability for your customers
  2. Benefit from Ogone’s PCI-DSS compliant technology and drastically reduce your own PCI-DSS compliance efforts
  3. Save time and control your transactions easily. You do not need to log into the Ogone Back-Office to manage transactions.
  4. Benefit from regular updates and maintenance which make sure the current MAGENTO shop version is supported

How to activate? / Pricing

The new Magento Ogone extension is available for you for free. You can download the extension here at Magento Connect.

Call-to-action

Magento One Page Checkout will be activated for you in your Back Office by the Ogone Administration Support team.

Documentation

Documentation can be found on the website http://www.netresearch.de/magento/ogone/ or in the User Documentation PDF files (German and English).

Support

The FAQ for the module can be found here: http://www.nr-apps.com/faq/ogone/

In case you can't find the solution in the FAQ, please mail to support@ogone.com

Release Notes

Version 14.05.26

2014-05-26 09:29:08
  • Version number: 14.05.26
  • Stability: Stable
  • Compatibility: 1.7, 1.8, 1.8.1, 1.9, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Improvements:

  • -Processing responses of direct link requests
    Sometimes the payment could fail because the response from the payment gateway was not processed properly. In this version better handling is implemented.
  • - Payment Method cleared when changing the order
    When a customer wants to change the payment method to be used for his order, the old payment method information is now cleared automatically before the new payment information is entered.

Bugfixes:

  • - Ip address transmission
    In exceptional cases, the IP address was not transmitted for inline credit card payments. This is fixed in this release.
  • - Ogone alias gateway request is made for non Ogone payments
    A request was sent to the Ogone alias gateway, even when a non Ogone payment method was used. Now the request is only sent when an Ogone payment method is used.

Version 14.03.10

2014-03-10 08:43:39
  • Version number: 14.03.10
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Features:

  • -Support for the Paypal seller protection
    Protect your eligible PayPal transactions from charge backs and payment reversals by including the shipping details
    in your payment details. In case of a claim, all you'll need to do is provide PayPal with proof of delivery or proof
    of shipment and they will release any held funds.
  • - SEPA compatibility for Direct Debits DE and Direct Debits NL
    The module now supports the usage of IBAN and BIC for Direct Debits DE and Direct Debits NL (optional usage of BIC).

Improvements:

  • - Improved better Kwixo Shipping handling
    Kwixo Shipping handling can now be configured depending on to the carrier of the shipment.
  • - Wrong entry in configuration leads to wrong redirect url
    After placing the payment in Ogone the customer is now redirected to the correct store.
  • - Missing translations in the backend
    Added missing German translations for "Show Catalog button" und "Show Home button" in the backend.
Bugfixes:

  • - Wrong signature lead to fatal error class 'Zend_Log not found'
    Due to some parameters being treated as optional in method signatures, a fatal error could be raised.
    Now these parameters are mandatory so this will no longer occur.

Version 13.11.26

2013-11-26 11:21:33
  • Version number: 13.11.26
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Improvements:

  • - Update of the Screenshots in the documentation
    The documentation is updated with screenshots of the new Ogone merchant backoffice.
  • - Alias Manager security update
    The security of the Ogone Alias manager has been updated with new features.
Bugfixes:

  • - Invoice creation does not trigger the status update for downloadable products
    Fixes an error that prevented the status update for downloadable products. Now the downloadable product is available after the payment ist done.

Version 13.11.04

2013-11-04 13:41:30
  • Version number: 13.11.04
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Please note that there is also a version containing a security update for the Alias Manager which can be found here. Please make sure that you have configured the Magento cron capability in order to use this feature properly.
If you have already installed this version, please apply the fix by copying the files provided in the zip to your Magento's root directory and set the fields 'version' and 'data_version' to 13.07.10 for the row 'ops_setup'.

Features:

  • - Support for Kwixo payment methods
    Your customer has now the ability to pay with Kwixo Comptant, Kwixo apres reception or Kwixo credit.
Technical Improvements:

  • - CC-Brand is not set after response from ogone
    Under some circumstances the credit card brand was not set and could not be updated anymore.
    Now the credit card brand is set after the feedback if it is missing.
  • - Payment is voided if admin backend is opened and order is placed in the frontend
    Under some circumstances the payment was voided if the backend was opened and an order was placed in the same browser.
    Now an additional check is performed to prevent this behavior.
  • - Replace PHP short tags with long tags
    In some templates the short tags were used. These are replaced by the long version.
Bugfixes:

  • - Missing shipping address leads to an error on alias payment
    Fixed an error which was caused by orders without shipping address information.
  • - CC fields not showing up in EE 1.13
    Fixed the compatibility for Enterprise Edition 1.13 and inline credit card payments.
  • - Special chars in the feedback information lead to incomplete orders
    Fixed an issue with special chars in the feedback parameters so that the payment is processed correctly.
  • - Problem with redirect payment methods in a multistore
    Fixed an issue with redirect payments in a multistore environment which leads your customer to the wrong store in checkout success.

Version 13.07.10

2013-07-10 13:37:01
  • Version number: 13.07.10
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Please note that there is also a version containing a security update for the Alias Manager which can be found here. Please make sure that you have configured the Magento cron capability in order to use this feature properly.
If you have already installed this version, please apply the fix by copying the files provided in the zip to your Magento's root directory and set the fields 'version' and 'data_version' to 13.06.07 for the row 'ops_setup'.

Technical Improvements:

  • - Transmission of OrderID instead of QuoteID for redirect payments
    The merchant can decide whether the order id or the quote id is used as merchant reference.
  • - Alias Manager Changes
    The Alias Manager features is now embedded within the credit card payment method.
  • - Fraud Management enhancements
    Transmission of extra parameters for Fraud detection and tracking of the device id of the customer.
  • - Server-to-Server Post-Payment Feedback
    The processing of the postsale feedback was changed, so no double invoices were created.
  • - Set default month and default year to current ones for MOTO-CC
    For MOTO transaction using credit card payments the month and year are prefilled with current values.
Bugfixes:

  • - When using multiple base currencies the backend operations are blocked
    When using multiple base currencies in multi store environment the backend operations were blocked.
  • - After payment failed the fields for credit cards were disabled
    When the inline credit card payment was not successful, the fields for credit card data were greyed out.
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Reviews

About the Developer

This extension was developed by and is supported by netresearch

The Official Ogone Extension 3.6 5 17 17
I use this extension on Magento Entreprise 1.12 and when i want to process credit card payment, the JSON response of the Alias Request is always "{"result":"failure","errors":["55555555"]}". What is the problem ? Best regards, Jérôme September 7, 2012
The latest release has a bug with Magento 1.5.1.0 (at least), causing a "No Currency" error. You can fix it by changing the following line (in the file app/code/community/Netresearch/OPS/Model/Payment/Abstract.php): $formFields['CURRENCY'] = Mage::app()->getStore()->getCurrencyCode(); ...to: $formFields['CURRENCY'] = Mage::app()->getStore()->getCurrentCurrencyCode(); Otherwise it works much better than Magento's default Ogone implementation. June 19, 2012
installed extension on 1.6.0 , configured ogone account, put all the details in magento admin but at checkout page nothing happens when i fill the test credit card number and checkout. the page redirects no where!! May 23, 2012
WARNING: This module does not work! I've already reported over 4 bugs, and they are responding, but moving in circles, or making changes causing new bugs instead of applying my suggested fixes. In one week they've totally changed how this module works, moving away from the eCommerce method to Directlink + Alias. This is a dramatic change and works even less than before. If only they could fix the few minor issues, all would be well...but they're not listening to us (the community). Don't install this is you need it soon. It's immature and not reliable! I hope Ogone will get its act together and start working WITH us instead of hiding behind "customer service" people. February 16, 2012
And documentation in English would have been helpful... December 7, 2011
I'm very disappointed with this extension. After spending a lot of time getting it to work in our development website we finally moved to production, only to start with a fresh set of problems. I really get the feeling we were being used as a test for this new extension because 1. there's NO documentation at all and 2. we were being given bits and pieces of info after the Ogone support had had time to discuss each setting. I was told that we didn't need SSL on the single page checkout (?!) but I thought better of it and purchased a certificate anyway. Then the checkout page just hung after entering card details. Even after disabling the extension the checkout page was still hanging and we lost 2 days worth of sales before I noticed the extension was still screwing up our checkout. I uninstalled it and our checkout is working just fine again. After one final chance to let them test this problem I was told that the Ogone extension was clashing with our Moneybookers extension. The solution would be totally uninstall our Moneybookers extension (which works just fine thank you very much) and install the Ogone extension again. I get the feeling this info is being thought up along the way. After all there was no clash in these extensions during testing. I am officially giving up on this as a waste of time. November 21, 2011
I’m trying to get this extension running in a test environment, but without success. I’m still working on a local apache server with the latest magento version 1.6.1.0-rc1 and an ogone test account. Eventually we only want to use creditcard payments, but for testing purposes I also selected Ogone PingPing. I was able to make a PingPing payment at first (before the update of 7october), but I can’t reproduce it anymore . Now I always get the error ‘unknown order/1/S”. If I try to use the OgoneCC method, I don’t even get redirected to the secure ogone site. I only get the message “Ogone Payment failed”. I have tried everything I can think of, but always with the same result. I suppose something goes wrong with the SHA-1 encryption, but I don’t have a clue. Can anyone give me a hint? Is the SHA-1 algoritm included in the extensions code or should I install something extra on my local server? October 11, 2011
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Customer avatar
Hi there,

Normally all payment methods in Magento have the option to select for which countries the payment should be activated. If I now go to System > Configuration > Sales > Payment Methods these parameters disappeared for the Ogone payment methods.

How do I control for which countries the payment methods should be activated?

Thanks for the answer.

Richard
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duin2010
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1 year, 2 months ago
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Answer: 
Hello Richard,

unfortunately this feature is not yet implemented, but we are confident, that it will be included in a future version of the extension.

Best regards,

Netresearch Support Team
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netresearch
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1 year, 2 months ago
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Answer: 
Thank you for the answer!

I just found another thing with the new extension. If I want to create an order manually through the admin page, it suddenly asks for a payment method after I want to save. Magento has never asked for this before when creating an order manually. In the area where the payment method should be chosen is a message saying "No available payment methods".

So I'm unable to create manual orders at the moment cause payment method suddenly is a mandatory field but has no payment options.

Hope you can help me out here.

Thanks!
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Duintje
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1 year, 2 months ago
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Answer: 
Dear Richard,

please note that we cannot provide technical support via this Q&A system. Please contact the Ogone support team at support@ogone.com and explain the issue. They will handle your request as soon as possible.

Best regards

Netresearch Support Team
by
netresearch
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1 year, 2 months ago
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1 answer

UNEUROCOM

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Customer avatar
Hello,
The payment UNEUROCOM not work with the module. Do you have a contact patch to fix this problem?
Thank you in advance!
by
Johan05
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1 year, 4 months ago
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Answer: 
Hello Johan05,

UNEUROCOM is supported under the CreditCard payment method. If you encounter errors, please contact the Ogone support team, they will help you resolve the issue and forward the case to us if needed.

Best regards

Netresearch Support Team
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netresearch
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1 year, 4 months ago
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Hello,
I see a problem of double billing on certain orders with payment CC. Auiez you apply a patch available to fix this?
Thank you in advance!
by
Johan05
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1 year, 4 months ago
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Customer avatar
Answer: 
Hello Johan05,

this is not a known problem. Please contact the Ogone support team to clarify if this is a bug in which case they will forward you to us.

Best regards,

Netresearch Support Team
by
netresearch
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1 year, 4 months ago
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I am using Magento version 1.4.1.1 , can I install and properly use this extention?
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SleepingGiant
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1 year, 2 months ago
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Answer: 
Hello,

unfortunately Magento CE 1.4.1.1 is no longer officially supported.
The extension uses some features of Magento that are not available on versions <CE 1.5. If you insist on using this extension with a not officially supported Magento version, you might not receive support.

Best regards,

Netresearch Support Team
by
netresearch
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1 year, 2 months ago
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I have a weired situation. I have installed this official extension in development server and enabled ogone cc payment method. I can find transactions in ogone backend for placed order. But when I try to create an invoice for the order, it throws error - "The Invoice was not created. Ogone status: 0.". I am not getting exactly what is wrong going on. Can you please give brief idea what is actual reason? TIA.
by
kamaljoshi
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9 months ago
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Answer: 
Hello kamaljoshi,

you are probably using the "authorize"-mode. In that mode, invoices need to be triggered manually. Using "DirectSale" instead should resolve the problem.

If you need further assistance, please contact the Ogone support.

Best regards
Netresearch Support Team
by
netresearch
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9 months ago
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We're using the extension for a few months now and we'd like to disable the automatic generation of invoice.

We noticed that when a payment is allowed by Ogone, there is an invoice created at the same time. We turned off the Send invoice by email and now we'd like to let our ERP generate the invoice.

We're looking into the code, but so far we can't manage to do it.

We looked at :
Netresearch\OPS\Helper\Order\Capture.php
Netresearch\OPS\Helper\Payment.php

But the only thing we get when trying to confirm the order is a pop-up saying "Magento registry key ops_auto_capture already exists".

Do you know where in the code we can turn off the auto invoice generation ?

Otherwise great work about the extension.
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assinfo1
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8 months ago
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Answer: 
Dear assinfo1,

we will check if this modification can be done with the module and get back to you directly.

Best regards
Netresearch Support Team
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netresearch
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8 months ago
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1 answer

deposit number

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Hello, I need to know if this tool allows my customers after making the purchase can tell me which is the number of deposit
by
soporteaw
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7 months ago
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Answer: 
Hello soporteaw,

your question is a bit unclear. Could you please contact us via email and explain the issue in detail?

Best regards
Netresearch Support Team
by
netresearch
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7 months ago
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Class 'Zend_Log' not found in E:\xampp\htdocs\ce_sample\app\code\community\Netresearch\OPS\Model\Payment\Kwixo\Abstract.php on line 433

thanks you!
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minhhaivl
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6 months ago
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Answer: 
Hello minhhaivl,

this problem can be resolved rather easily. Please see our FAQ (link is on the tab "Overview" in section "Support"). The relevant FAQ-article is at the top of the list.

Best regards
Netresearch Support Team
by
netresearch
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6 months ago
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Hi, I have a question about the Order emails:

When I confirm a order with a payment from Ogone, I receive an e-mail but it's not an e-mail from one of the Magento Templates, it's one from Ogone itself.

However if I confirm an order with a standard payment from Magento (like Bank Transfer), I do receive an order email from one of the Magento email templates.

Is it possible to receive an Order email from Magento when paid with Ogone?

I have contacted Ogone Support for this but they could not help me, they told me to contact the Magento support instead.

Thank you.
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rutger_crmart
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9 months ago
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Answer: 
Hello rutger_crmart,

we have sent you a PM regarding this question.

With best regards
Netresearch Support Team
by
netresearch
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9 months ago
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Hi i use magento 1.8.1.0, Ogone works fine in front-office,

but still in pending payment in any case of orders,

Could you please help me?

In ogone accout configuration i put :

http://website.com/ogone/api/postBack
by
diloxe
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2 months, 2 weeks ago
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Answer: 
Hello diloxe,

it looks as if your feedback-URL might be incorrect. Please check this tutorial in our FAQ on how to check it: http://www.nr-apps.com/faq/content/41/216/en/why-are-the-payment_statuses-different-in-magento-and-the-ogone_backend.html

If that doesn't help, please contact us via email.

Best regards
nr-apps.com Support Team
by
netresearch
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2 months, 2 weeks ago
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