Extendware

Abandoned Cart Reminders

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Abandoned Cart Reminder captures additional sales by remarketing to customers who have abandoned their cart.
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Overview

Abandoned Cart Reminders

by Extendware

Frequently, customers add products to their carts and do not complete the purchase process. They may of been distracted by real-life, decided they want to comparison shop, became confused by the check-out process, or simply want to wait a while. Whatever the reason, Magento Abandoned Cart Reminder helps recapture these lost sales. It will send reminders / alerts at configurable intervals to the customer and remind them they have an abandoned cart. You can even incentivize them to purchase by including a coupon in the reminder!

Send reminders to more visitors
This extension will generate reminders for both guest and customer carts (even if guest checkout is disabled). For guest carts, the visitor must enter their e-mail on the billing page of the checkout form. They don't have to submit the form or even go to the next section of the checkout process, their email will be captured via ajax. You can view abandoned carts by customers in Reports -> Shopping -> Abandoned carts. The number of abandoned carts by guests will oftentimes be 50-100 times greater than this number.

Please Note: To prevent abuse, we do not give coupons at Extendware when abandoning your cart. Please use the demo to test functionality.

Private Demo: Click on "Get Extension" above and then click on "Create Private Demo"

Features / Benefits

Send an unlimited number of follow-up reminders

Every store is unique. Some stores will only want 1 reminder while others will want to send 5 or even 10. You may select from 1 to an unlimited number of reminders and each setting is set on a per-store basis.

Send reminder to registered members and guests

Guests reminders can outnumber registered member reminders by 100 times. E-mails of your guests will be captured via ajax as they fill out the checkout form and they will be sent reminders if they abandon the order.

Easily track emails with google analytics

When customers click on the recovery link the URL will include your google tracking parameters.

Supports one-step-checkout extensions

Out-of-the-box support for numerous one-step-checkout extensions and adding new ones is extremely simple.

Coupons with expiration can automatically be added to reminders

Adding coupons to your reminders will motivate your users to complete their sale! Various coupon types are supported and you can customize the priority and discount of the created coupon. You can even set a minimum cart value before the coupon is enabled.

Coupons support advanced action rules / conditions

Do you want to only add a coupon when the cart value is over $500? Maybe you want to exclude all books from being discounted? You can easily do this and more with Abandoned Cart Reminder. We give you complete control of the parameters of the coupon being added to the reminder.

Enable customers to automatically recover their cart (optional)

Customers may click a link in the reminder e-mail which will automatically log them in and add their original cart contents to their session. This makes it even easier for them to place their order.

Easily track who recovered their cart and when

All sent reminders are stored in a history log. When customers recover their cart via the e-mail link and use their coupon (if applicable), it will be recorded in the history log.

Unsubscribe / e-mail blacklist abilities

Ensure you are compliant with local laws by giving customers the ability to unsubscribe from receiving cart reminders.

Change the reminder template in any way you want

Every reminder can have its own e-mail template. This template can be modified in System -> Transactional Emails just like any other Magento template. In addition, you have the option to further change any reminder before it is sent to the customer.

Delay sending if cart contents are out of stock

Sending a reminder when the cart contents are all out of stock can be embarrassing for a store. We allow you to delay these reminders and send them when product returns to stock.

Reminders / alerts automatically stop on purchase or cart recovery

It is important that a reminder sequence is stopped once a customer responds. A reminder sequence will stop once a user recovers their cart from the email or places a purchase (this is configurable).

Capture telephone numbers

Sometimes sending an e-mail is not a enough. Now telephone numbers are captured (via ajax) during checkout, so that you may call select customers if you wish.

Only send reminders to specific customer groups

You can disable the sending of reminders to specific customer groups. This ensure your wholesale customers will not receive messages meant for your retail customers.

Send copy of reminder to alternate e-mail address

In addition to the reminder log you can choose to send copies of reminders to other email addresses so you can keep track of what reminders are being sent.

You have complete control of reminders and when they are sent

Turn off auto sending and you may manually send reminders or delete them or even edit the reminder contents prior to sending.

Customizable delay period between reminders

A reminder sequence is the sequence of reminders that are sent once an abandoned cart occurs. The time periods between each reminder in a sequence can be customized according to your needs.

Other Important Considerations

  • 30-day money back guarantee
  • Free responsive, helpful support
  • Free upgrades to new versions
  • No known bugs and we fix bugs quickly when found
  • Frequently new releases - no abandonware at Extendware
  • Detailed installation and related documentation provided
  • Professional level product backed by a professional level company
  • Resources (Click on "Get Extension" above)

  • View Info Page | Screenshots | Demo
  • View Our Current Discounts and Promotions
  • Contact Our Professional Support Team
  • View Our Complete Extension List
  • Release Notes

    Abandoned Cart Reminder 1.0.6

    2011-10-15 21:52:24
    • Version number: 1.0.6
    • Stability: Stable
    • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6
    Fixed various bugs

    Capture additional sales by remarketing to customers who have abandoned their cart.

    2011-08-19 02:54:17
    • Version number: 1.0.0
    • Stability: Stable
    • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6

    Frequently, customers add products to their carts and do not complete the purchase process. They may of been distracted by real-life, decided they want to comparison shop, became confused by the check-out process, or simply want to wait a while. Whatever the reason, Abandoned Cart Reminder helps recapture these lost sales. It will send reminders at configurable intervals to the customer and remind them they have an abandoned cart. You can even incentivize them to purchase by including a coupon in the reminder!


    Features


    • Send an unlimited number of follow-up reminders
    • Send reminder to registered members and guests
    • Automatically log registered customers into their account
    • Enable customers to automatically recover their cart
    • Coupons with expiration can automatically be added to reminders:
      • Supports fixed percentage per cart coupons
      • Supports fixed amount per product coupons
      • Supports fixed amount for the cart coupons
    • Reminders automatically stop on purchase or cart recovery
    • Easily track who recovered their cart and when
    • Admin can edit reminders prior to sending:
      • Edit reminder message / subject
      • Cancel / delete the reminder
      • Manually send the reminder
    • Customizable delay period between reminders
    • Automatic and manual reminder generation supported
    • Automatic and manual reminder sending supported
    • Each store can have its own custom settings
    • Admin can view all sent reminders
    Other

    • Very easy 2-minute installation
    • 30 day money back guarantee
    • Built by a trusted company that is here for the long-term
    • Programmed with secure and high-quality code
    • Designed with a "just works" philosophy
      • No need to modify the source!
    • 6 months free upgrades
    • Professional installation available (cost extra)

    Reviews

    About the Developer

    This extension was developed by and is supported by Extendware

    Abandoned Cart Reminders 5 5 13 13
    I would like to let everyone know that this is not open source software. I ended up figuring this out after I purchased the software. December 16, 2011
    this worked great for my store. the license is generous. the price is good. installation was super easy. October 26, 2011
    I installed it a few days ago and already received my first conversion from an abandoned cart. It works good! September 28, 2011
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