Zopim

Official Zopim Live Chat (Version 1)

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Visitors can chat with you directly by clicking on the Zopim Chat Button.
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Overview

Official Zopim Live Chat (Version 1)

Sometimes you wonder if only your online store had a virtual salesperson. You could have sealed much more deals. Why not having a live chat?

Now your website can talk! 

Zopim increases engagement between you and your visitors, by allowing them to chat with you. Our live chat is great for improving interaction with your users and increasing the time they spend on your site.

Why use Zopim?

  • Installation happens in a flash - 60 seconds setup!
  • Know exactly who enters your site! Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc 
  • Proactively initiate a chat with your vistors 
  • Customize the chat widget to your branding. 
  • Access a well-designed Dashboard with saved chat history, template messages, visitor prioritization, Q & A, smart responder 
  • Choose to reply to visitors on the go via your favorite IM client or our Dashboard

Not sure how to set it up?
Follow our guide here or talk to our friendly customer support.

Official Zopim Live Chat (Version 2)
There is another Magento extension that is more udpated. It is built by one of our enthusiastic users on Magento. You may visit the extension here

 

Release Notes

Visitors can chat with you directly by clicking on the Zopim Chat Bar.

2010-03-31 11:52:12
  • Version number: 0.4.1
  • Stability: Beta
  • Compatibility: 1.4, 1.4.1.1, 1.5
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

What if your website could talk? Zopim increases engagement between you and your visitors, by allowing them to chat with you!

Great for improving interaction with your users and increasing the time they spend on your site.

**Why use Zopim?**

* Installation happens in a flash - 60 seconds setup!

* Choose to reply to visitors via your favorite IM client or the high productivity Dashboard

* Know exactly who enters your site! The name and email is automatically detected if he is a Wordpress user.

* Monitor visitors live as they surf, including their entry, location, history, current URL, repeat visitors etc

* Customize widget look and feel: themes, colours, positions, greeting message.

* Localise the widget to the language you want: English, Hebrew, Persian, Polish, Indonesian, Swedish, Bulgarian, Czech, Slovenian, Russian, Danish, Chinese, Croation, Thai, French, Dutch, Turkish, German, Faroese, Korean, Japanese.

* Access a high productivity Dashboard: with saved chat history, templated messages, visitor prioritization, Q & A, smart responder
Reviews

About the Developer

This extension was developed by and is supported by Zopim

Official Zopim Live Chat (Version 1) 4.7 5 48 48
Hello, I have the chat on my web and until 3 days ago worked perfect. Now I have the backgroud color trasparent and i more difficult to read the chat. Any Suggestions? The trial mode does'n permitted to change the colors. May 31, 2012
I have installed without error. Linked my account, but when I try to login via the dashboard it just hangs. I have tried with/without SSL and flushed cache etc. Any suggestions? April 2, 2012
hi, thank you for the plug in, we had it installed successfully on 1.6.1.0, however we couldn't get it to show in product page. March 14, 2012
After installing your extension, I get this in my Admin panel; Fatal error: Class 'Zopim_Livechat_Helper_Data' not found in /app/Mage.php on line 516 March 14, 2012
Works great! I miss only the Multiple Store options... When Zopim integrates that the plug-in will be awesome! March 2, 2012
it's just free 14 days....... March 1, 2012
This worked on my site beautifully and I have the free account option. Thank you! December 25, 2011
Extension installed on Magento 1.5 but I get the error: SQLSTATE[42S02]: Base table or view not found: 1146 Table '[databasename].livechat' doesn't exist when trying to configure settings. Any suggestions? I assume it was meant to create a table but hasn't been able to. My database user has full permissions on the database. October 26, 2011
For those who wants an easy integration of Zopim Live Chat without using any extension, here is good blog article for that: http://www.blog.magepsycho.com/integrating-zopim-live-chat-in-your-magento-store/ October 22, 2011
Awesome! Only problem is that the help bubble keeps showing even though it's set not to in the backend. August 13, 2011
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Q&A
(9 Questions : 3 Answers)

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Customer avatar
I read some comments about this extension not working with version 1.7.0.2. Is that true or did they just mess up in installing the extension?
by
durablechargers
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1 year, 4 months ago
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Customer avatar
Answer: 
It does not. I have checked it.
My admin page (dashboard) stopped appearing, connection was reseted when I had tried to log in.
I removed this package with Mage. Why was it happen?
I have the Magento Engine v. 1.7.0.2
by
Anonymous
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1 year, 4 months ago
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Customer avatar
Answer: 
yes this Extension works in magento 1.7.0.2
by
ssoni352
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11 months ago
-1point
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1 answer

Multi-store

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Customer avatar
Does this work for multiple store fronts? How much customization is possible to make it look different on the other stores.
by
livbiginc
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1 year, 6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_281204
Customer avatar
Answer: 
Ok found a way to do this.... you can install zopim to setup store one to setup store 2 3 4 or five you can copy and paste the widget code found on the zopim website once logged in into a static block that is setup to show on every page like a footer block.

you will need to do this for each store..

the down side is that to have a different design on store 3 4 and 5 you would need to setup new zopim accounts to customize to look and text,

you upside if you only have two stores the you can use one account and customize both widgets to match both sore designs...

hope this helps.

but if anyone knows another way please let us know.
by
chriscom
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5 months, 1 week ago
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SSL EV Error

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Customer avatar
Hello,

I'm using this module with SSL active on backend. When I click the panel Zopim causes SSL error.

Can you patch this? Thanks
by
duhdias
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10 months ago
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0 answers

link up account issue

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26959491
Customer avatar
The extension installed perfectly and i can login to dashboard via magento admin.
But i'm not able to link my account.... When ever i try to login with or without ssl it throws me out of magento admin and returns to site home.

Please let me know the problem.

One thing is my server is not supporting seo url support. So i need to run all the pages via index.php.
Do is it a problem?

Pls help asap
by
msubhasish1601
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9 months ago
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I guess our magento is well out of date but I don't know how to upgrade and not sure how to make sure our site is properly backed up before trying to upgrade magento?
by
countrymun
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6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27274149
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Class 'Zopim_Livechat_Helper_Data' not found in /home/directfa/public_html/app/Mage.php on line 546
by
eati123
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1 year, 2 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25839186
Customer avatar
Could not activate account. The Magento installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly.
by
rajdip_chauhan
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8 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25839186
Customer avatar
After successfully installing this extension when i go to create free account from magento admin panel i got below error. Please reply me if any one know this...

"Could not activate account. The Magento installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly."
by
rajdip_chauhan
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8 months ago
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Raju_kathad
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3 weeks, 1 day ago
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