Sweet Tooth Rewards
We are using the Free Startup plan of Sweet Tooth rewards in our store and it is working great. The support team is extremely fast and helpful! Highly recommend.
July 16, 2012
The Sweet Tooth module is an excellent module. It is compatible with most versions of Magento, which is excellent.
Their support is amazingly quick and responsive. Overall an excellent addition to the community.
July 10, 2012
This is definitely one of the best extensions that entrepreneurs need to have. Not only ST offers free 200 transactions per month (Which is good for starting businesses and eventually will grow), they have the best customer support ever.
A short story to tell, that I examined the extension, in fact, it has been installed and un-installed 4 times however, didn't feel any worries because "Roel" ST Support helped on everything from installation to guides to perfect install. 101% recommended!
July 4, 2012
Wow. Their support is amazingly fast and helpful. I've worked with a LOT of development companies over the past 7 years... and this is by far the best company I've ever worked with. Absolutely outstanding!!!
June 20, 2012
I'm extremely happy with its functions and the support they provide!! If you have ever bought any other extensions you would constantly hear "oh that error came out from the other extension not us!", "you should make sure your other extension integrate with us, not us integrate with your other extensions", "I have no idea where that error came from and your requests is out of our scope of support service" -- you know what, these NEVER happen to Sweettooth!! They help you out with every single problem you have, make an effort to visit your backend and look and test your errors, they make sure that Sweettooth integrates with your magento store, your theme, and even all your other extensions!! Although the extension is not 100% perfect (some functions are still flawed) but they promised to try their best to include in their next releases, and what I want to say is, it's worth every penny you spend! And there's no other loyalty program extension out there that is comparable to Sweet tooth, highly recommended!
June 20, 2012
it's rare that customer support operatives don't make you feel like you're talking to a brick wall. these guys are the exception. their support is incomprehensably fantastic. we installed v 220.127.116.11 of this extension into our 18.104.22.168 store, and upgraded to 1.7. it didn't work properly. their support team were all over this and did everything humanly possible to fix it for us (irrespective of the fact it was holding us up going live). we've not used the extension yet in a production environment yet, but our client is already more than happy with the features it provides. couple that with someone ready to reply at the end of a support desk should you need them, and you've got yourself a winner. literally, can't go wrong with these guys.
1st class. a+, a*, all these guys singing their praises here are speaking nothing but the truth. keep up the good work :)
June 19, 2012
Hi. I'm using ST for 1 year.The support is outstanding. Definitely. They today fixed issues with my Amasty module which generated conflicts with ST. Sid did the great job. Thanks for advance. My feature suggestion is to re-think if its possible to add two-way points adding - similar to affiliate extensions. And to add more customized rules for earning and spending. I sucessfully installed AITOC Loyalty Program which added new rules actions to Sweet Tooth out of the box. So now I can give points only to customers which membership is >12 months, or they spend >1000/months. Great if it somebody would add Customer Attributes as a Cart Rules to add the points. For example - customer is a man and has email with "john" prefix, so he can get 2x points etc. :)
June 18, 2012
1st Class Support!
Thank you Sweet Tooth.
June 15, 2012
We've been using SweetTooth platinum for a while and have been impressed with its' feature set and ease of use. Earlier today we had unusual cause to access their support system. Not only did they respond immediately, they resolved the issue within 40 minutes or so. A very professional and highly recommended organisation - more like them on Magento Connect would be highly welcome.
June 12, 2012
This is an amazing Extension and the support is PHENOMINAL!! I was having a few issues on the new server that I moved to and Kopila responded and fixed my issues within minutes... it was truly amazing! I have used other extensions with not so great support... Sweet Tooth support is First Class and I highly recommend the Sweet Tooth extension and their company. Thanks Sweet Tooth! :)
June 11, 2012