Sweet Tooth Rewards
This extension is great ,and the support wonderful!
Hello at all!
I'm a French user of sweet tooh so i try to write a good english,but all peoples know the french dont speak english lol!
Sweet tooth is a very good extension for loyalty consumer.
I had a little problem on my theme ,and support sweet tooth upload for me ,(and free) ,the last version on my store.they configure all parameters for me,
Really ,the support staff are very professional and very quick to answer
I recommended this extension for consumer loyalty,its the best.
sorry for my english ,i hope its good :)
September 27, 2013
Amazing extension and Customer Support
Yesterday I had an issue with the extension. When I contacted sweet tooth for support they were quick to respond and would not give up until the issue was resolved. They had spend a whole day e-mailing me and fixed the problem. If you have an issue do not hesitate to contact them as they are brilliant.
August 21, 2013
Ease of use / Manageability / Customer Service
Hi All, Looking across all the extensions available to reward customers we settled happily on Sweettooth. From the outset the team were very informative and clear in there communication - not complete geek speak. As anyone in online retail will know it is all about customer service - things are always going to go wrong / some things going to break somewhere but it is the reaction of the retailer which counts. In this case sweettooth is in effect the retailer and we are the customers. With all the other extensions/plugins on our site small changes/upgrades always have a certain knock on effect. Sweet tooth were right in there to sort the game out, straight up communication and monitoring the issue untill it was resolved - even staying late after work to coincide with our developers working hours here in NZ so they could chat back and forward in an effort to get it sorted asap. Yes, i would say alot of coffee is consumed in the office there :). In short, this was easy to implement, customers love something free, it works very well for us and the team in Sweettooth are easy to deal with and really do care about us - the customer. Thanks Guys, G
August 12, 2013
Recommend this extension.
Sweet Tooth is the exact package I was looking for our under-design store. The extension works great and most importantly the customer support from Sweet Tooth team is outstanding-prompt and professional!
August 5, 2013
Sweet Tooth extension
This extension is great, it's feature rich and works as described. However one other thing that is really important is their technical support which is great and that's why I recommend this product.
Thanks Sweet Tooth team!
August 1, 2013
Wonderful support! Great tool
Our Magento site was very much customized, and default extension install didn't work. Step by step with huge support from Sweet Tooth team we did manage to work it and does work perfect now. With big thanks!
July 11, 2013
Not only great extension but great support too!
I am extremely pleased with this extension (so excited to be rewarding my customers) and the company offering. They made me feel like I was first on their list through the whole process. They also made me feel like I was a big corporation. That is an awesome feeling for a small business owner!
They installed the program quickly and when there were issues - they had no problem helping me solve some of them and stepping in and fixing some of the issues themselves. I am super pleased with their support service.
I would totally recommend this extension to any magento store owner who want to reward their customers and create repeat business.
You can reward your customers for just about everything. From sharing on social networks (Facebook, Twitter, Google & Pinterest), you can reward their shopping experiences too. I especially LOVE the referral rewarding. It is an affiliate program basically - but instead of having to keep money aside monthly to pay your affiliates - they earn points to redeem in your store.
Oh - and you can reward your customers on the release of the program in your store - by going in and transferring points into their accounts. I did that for the customers who signed up and purchased this year. I thought it would be a nice touch to start some of the customers out with points from the start.
I have had a good response so far from my customers. They like the concept and I think it will soon be known to others that I am offering this.
This is a big thing for my website to offer this because none of my competitors offer a reward point system! I like that!
Plus the cost isn't too bad - considering most magento extensions and maintenance can run into the thousands monthly. Their monthly payment program is ideal for the small business!
May 16, 2013
We have used this extension for multiple sites and are very happy with the results! Great for increasing customer loyalty.
May 15, 2013
ST has quick, knowledgeable and friendly support. They've spent a lot of time debugging our website for something that turned out to be a server error and was resolved when we moved to a better server (and thus had nothing to do with their extension). We have lots of extension installed and we didn't have a conflict which is a normal thing on Magento website with many third-party extensions.
May 10, 2013
Best extension with best support
I bought this extension almost 2 years ago now and has been great to work with it. It's intuitive and it's great for conversion.
When 1 month ago changed my template and had some issue with the display of the points but the support team was HANDS DOWN the best one I've ever dealt with.
I've spoken to Roel, Lynn and Daisy, and all three always gave me the right support and answer for my issue, also going the extra mile.
May 6, 2013