Sweet Tooth Rewards
Complex addition that worked out of the box
I install & administer Magento stores for clients as well as operating one for my own retail business. After looking at several of the rewards based systems out there I went with Sweet Tooth and I haven't regretted it. Yes it is a complex system but I think a good rewards system would be. The features are top notch and they are continually making the system better. They take suggestions and apply them to future releases.
I use the Ultimento theme which comes with Sweet Tooth integration built in. All I had to do was tweak some CSS to get things to look just right for my site.
My customers are using and liking the loyalty system and while it is early, I expect it will give me a leg up on my competition. Getting something for free is always good.
The combination of the Ultimento theme and the Sweet Tooth Loyalty extension has been, well, sweet! I highly recommend Sweet Tooth.
May 1, 2013
The best rewards extension... by far!
I was hesitant when signing up for Sweettooth due to the monthly cost, but it has totally been worth it! We've had a huge increase in our repeat customers.
In addition to that, their support is hands-down the best I've encountered in a long time. Keep it up Sweettooth!!
April 30, 2013
A total chaos
I'm quite surprised to see why this extension has so many good reviews. My guess is that they are written either by Sweet Tooth themselves, either by merchants who only see the functional aspect of it.
Let me give you a developper's perspective: I experienced this extension in 2 different companies, and I can tell these guys have managed to build a Magento extension that is even more complex than Magento itself. I believe there is not a single core file that is not overwritten by sweet tooth, and not one magento event that is not observed somewhere in sweet tooth. The result is :
- it's impossible to have a technical overview of what the extension does
- if you've been heavily customizing your shop and you install sweet tooth, the nightmare begins : you have conflicts between modules and btw templates from everywhere, and all the time you "saved" by not developping your own reward module, you lose it 2 or 3 times resolving those conflicts. And since sweet tooth automatically updates every 2 weeks, you can't adapt sweet tooth to your custom modules, you constantly have to adapt your custom modules to sweet tooth. All your PHP classes that inherited from Magento need to be redeclared to inherit from Sweet Tooth, and all your designs need to be readapted to sweet tooth layout. And when you think everything is fine again, 2 weeks later a new bug pops up from nowhere, you investigate 3 hours to finally find out it comes from a sweet tooth upgrade. And if one day you decide to get rid of sweet tooth, then you have to go down the same road again, but the other way around.
- but the worse is yet to come: performance. With all its observer methods, the stack trace doubles or triples. Sweet tooth creates new database tables that get very soon overly huge, and generates massive useless mysql queries. The outcome is that at every traffic peek, the website at my former company crashed. 2 times out of 3, sweet tooth was in cause... So then you need to perform a surgeon job to carefully remove "useless" parts of sweet tooth to minimize the chaos, but that never goes without generating new problems for Sweet tooth is one big whole that cant properly work without all of its parts.
So my conclusion is: there is no valid reason why a reward module should be so complicated and resource-consuming. Invest rather in time or money developping your own loyalty module, it will be profitable within 3 months. And at your next job interview, ask if the company uses sweet tooth. If they say yes, you run !
I would still finish by saying something nice: Enhanced Admin Product Grid, from the same developpers, is a very nice extension, although its bad rating.
April 13, 2013
The team at Sweet Tooth has been great helping us get our account set up. Installation was easy, and the account rep gave a great tutorial on how to implement the product. Their site also gives great instructional info/tutorials on how to set up the extension. We are really looking forward to see how this extension helps to grow our business!
April 3, 2013
Robust Reward Extension
We always recommending this extension to our clients as we are Magento industry developer we always prefer Sweet Tooth for almost all the clients who are looking for the Robust Reward System with their eCommerce Store.
Best Extension Ever for the Magento Community and Enterprise Version.
March 29, 2013
The best bonus system out there
I hesitated to buy this extension earlier. Was not cheap at that time, but since we added in the point system working great! We've got new clients, existing ones love that we give them discounts.
The extension worked smoothly with our custom theme, and whenever i had questions the support team responded quickly.
Continous patches on the extension which improove the functionality and solve any upcoming issues. And you easily can upgrade without messing up your shop which is really useful.
One of the best investment we made. Highly recommend.
March 21, 2013
Very useful extention. In times where the competition is not sleeping, such a solution is a must. Excellent support team which has helped us in any issue.
March 21, 2013
I'm using this and it's very good, also with great support!
Thank you guys!
March 12, 2013
Great product, great technical support
Sweet tooth is a good product and as the old adage goes, you pay what you get for. The product is constantly being updated and the documentation is extensive. It's meant to be a white glove service and they do a really good job at facilitating that. The support for this product is fantastic and are available 24 hours a day.
February 28, 2013
Absolutely unbelievable customer service. Following recent upgrade of Sweet Tooth it caused an extension conflict within my store with another extension. I was a little annoyed to say the least as it explained why I had no sales the previous day!
I emailed at 830am GMT asking for help.
By 842am GMT the issue was resolved.
Impecable service and fantastic product which my customers love and want to keep coming back for more.
5* for product and service.
February 1, 2013