Sweet Tooth Rewards
The SweetTooth support and integration team have been nothing less than exceptional when dealing with us.
The extension is all it is advertised as, stable, versatile, feature-rich.
Having rolled out the extension onto one store, we plan to roll it out across many more.
Here are some more details of our experience:
- Finding out about the extension is great as ST have an excellent WIKI on their site.
- Pre sales communications were good, answering all remaining questions.
- A sandbox is available to play in before you buy.
- Purchasing on their site was easy. I selected the option to have ST team do the CSS customisation.
- CSS customisation went well with good communications.
- All good while we try the product in test environment.
- After some site changes and moving to production, we broke a few things. ST team helped put it back together again.
At no stage did ST not provide customer focussed information or facilities to make decisions, try, but and integrate. We look forward to future development with this extension from the professional extension vendor.
January 4, 2012
Of all the many extension i have bought. Investing in Sweet Tooth is one of the best choice i made.
If you want a loyalty program which is scalable, powerful and somewhat easy to use and have that extra cash to burn.
Get SW. Support is responsive and helpful.
For me a great experience.
January 3, 2012
I cannot say enough good things. Great product from a great company! We implemented the Sweet Tooth Platinum extension on our store. We found the extension to be well designed with tons of features which provides real value to our business. Their support is incredible. They always respond very quickly and are Magento experts. We really appreciate the assistance and flexibility in getting it running.
Sweet Tooth is unique in that they understand all aspects of running a loyalty program. We know that integrating rewards with our Magento store will provide us a real competitive advantage. Plus, Sweet Tooth is always innovating with addons like instore and points.com integration.
Sweet Tooth is a crucial partner in the continued growth of our store. I highly recommend their products.
December 23, 2011
I have been waiting for some time to write a review of this great product. To be frank i had my concerns in purchasing this product at the cost, but i got to say purchasing this extension has been the best decision taken by us. It has saved us time and money in implementing a rewards and loyalty program. We are mainly into b2b space and the amount of features offered by sweettooth out of the box is just wonderful. Whats more, for the customizations we wanted there was the support team guiding us at every step possible. I never expected the support to be so top notch, they are a wonderful bunch of people to work with who have gone beyond their way to help us with customizations and any other issues we came across. Thank you WDCA team for all the support and looking forward to your support going further. All in all, one cannot go wrong with sweettooth. It will help any e-commerce site benefit with sales and customer loyalty enormously PS : We are running the platinum edition.
December 21, 2011
Very good extension and better customer service. They are ever ready to resolve you any issue or question even on Sunday!
If you have doubts to buy this extension, don't be afraid, it will not disappoint you.
December 15, 2011
We ordered Sweet Tooth with installation. Amazing customer service. We had a conflict with an unrelated extension. The guys at WDCA were right there helping to get us up and running the very next day. Now both extensions are running happily together and our site is a rocking sales machine. They even spent the extra time needed to teach us how to make the fix. Way to spread the wealth!
After our stellar experience with Sweet Tooth we went ahead and purchased Better Site Search as well. Rock solid!
Reading the reviews, my comments and experience seem to be the norm and not the exception.
My only regret is that they don't write all of the extensions I need. :-)
December 12, 2011
Working with Sweet Tooth has been an extraordinary experience, and we haven't even begun testing the product to its full capacity yet! The team went above and beyond the call of duty to troubleshoot the minor installation issues we were encountering. They even helped us promote our site launch with a blog post! The entire time they were friendly, prompt, and knowledgeable. We would recommend this product for the service alone!
December 8, 2011
Just remembered another issue, and so had to share it. I found a real, live BUG in their software when I was testing. Not a huge one, but an annoying one on the admin side. I reported it and again got rapid response. All of the info was gathered, and a fixed update was rolled out available for all users within 48 hours. Pretty amazing stuff. Keep up the good work!
December 6, 2011
Sweet tooth is by far the most powerful tool to generate a real and long lasting relation with your customers! This extension is great! BUT the support is absolutely fantastic! It's always a pleasure to work with these guys! Keep up the good work!
November 24, 2011
been using this for a while, it's a pricey investment, but they've been great support in getting it running, and it has turned into one of the biggest differentiators as a company. May not be right for every business, but certainly worth considering, and among points modules, it's hands down the best. So if you go with points, I'd say go here.
November 16, 2011