Sweet Tooth Rewards
We ordered Sweet Tooth with installation. Amazing customer service. We had a conflict with an unrelated extension. The guys at WDCA were right there helping to get us up and running the very next day. Now both extensions are running happily together and our site is a rocking sales machine. They even spent the extra time needed to teach us how to make the fix. Way to spread the wealth!
After our stellar experience with Sweet Tooth we went ahead and purchased Better Site Search as well. Rock solid!
Reading the reviews, my comments and experience seem to be the norm and not the exception.
My only regret is that they don't write all of the extensions I need. :-)
December 12, 2011
Working with Sweet Tooth has been an extraordinary experience, and we haven't even begun testing the product to its full capacity yet! The team went above and beyond the call of duty to troubleshoot the minor installation issues we were encountering. They even helped us promote our site launch with a blog post! The entire time they were friendly, prompt, and knowledgeable. We would recommend this product for the service alone!
December 8, 2011
Just remembered another issue, and so had to share it. I found a real, live BUG in their software when I was testing. Not a huge one, but an annoying one on the admin side. I reported it and again got rapid response. All of the info was gathered, and a fixed update was rolled out available for all users within 48 hours. Pretty amazing stuff. Keep up the good work!
December 6, 2011
Sweet tooth is by far the most powerful tool to generate a real and long lasting relation with your customers! This extension is great! BUT the support is absolutely fantastic! It's always a pleasure to work with these guys! Keep up the good work!
November 24, 2011
been using this for a while, it's a pricey investment, but they've been great support in getting it running, and it has turned into one of the biggest differentiators as a company. May not be right for every business, but certainly worth considering, and among points modules, it's hands down the best. So if you go with points, I'd say go here.
November 16, 2011
I was really impressed with the service I recieved from the team at sweet tooth. I am in Australia in a different time zone yet I still received prompt replies to email and excellent service.
Thanks for a great extension!
November 15, 2011
Great extension. Great Support.
Features of Sweet Tooth are mind-blowing as we all know but service is equally good.
I installed Sweet Tooth in a custom theme and was facing some issues with Js and Css. WDCA stepped in and found all the issues and helped in solving all of them. The extension is working very well now.
Its worth my money. 10/10
November 11, 2011
We use Sweet Tooth and it has transformed our business. It's obvious when you think about it, a one cost to bring an unlimited number of customers back time after time?! Easy decision. You can see the system at work on any of our product pages: www.warehouse-aquatics.co.uk
We actually decided to be quite generous with points, this guarantees we are the cheapest option for our customers and does so in a way that keeps suppliers happy - no more undercutting competitors by 50p on a product only to discover they have done the same next day...
Of particular note is the rewards for customer behaviour rules. We give customers the equivalent of 30p per review which they love, and for us is SEO gold and helps conversion rates a great deal.
Most of all though, it makes customers remember our site and keep coming back.
I will conclude by saying that frankly we would pay triple what we have to keep this sort of functionality, it's not as if the money won't be returned whatever the cost of implementation. Also I can confirm that the support offered is absolutely top notch - way above what most of us would expect!
Thanks WDCA, keep up the good work.
November 3, 2011
There are a lot of extensions out there. One thing to note on this extension in particular is the customer service. Absolutely top class support. They have a team working on your request, issue, integration into your site....everything you need to be reassured your purchase is safe. Great work. Great Product.
October 12, 2011
Great Team to work with. The extension is cool and has great features. Believe me they will resolve the issues and will go beyond their scope to help you out. I will recommend this to any one who needs an amazing points and reward system and wants to run a serious bussiness online.
September 27, 2011