WebShopApps Product Matrix
Product Matrix - Great software, great support
These guys respond quickly to any questions you have. The fact that you have to use a csv file to control all the variables seems a bit intimidating at first, but once you get the hang of it, it is easy.
October 23, 2013
Great extension and great support
I've got this extension in two website and it works perfectly.
Shipping to international destination is easy to setup and if you have any problems, support is quick and very efficient.
September 4, 2013
Essential Shipping Module
This extension is such a lifesaver. The ability to finally customize and truly give our customers great shipping options has already played a huge part in our conversion.
This extension is really easy to use. Their support WIKI is fantastic. And support has always gotten back to me extremely fast, but I usually figure it out because things are so well documented.
Shipping is such an important profit center for any e-commerce business, so this extension is a no-brainer.
August 29, 2013
I recommend this product to anyone based on the fantastic support we received while trying to implement some complex shipping rules.
Their support was quick, patient and consistent and helped us figure out a few issues with our checkout setup too.
The product is very flexible and allows us to determine some fairly unique shipping rules.
August 29, 2013
Great Extension and one of the best Supports!
The extension is really great and quite adjustable. I guess almost every shipping constellation can be depicted by that extension.
And the Support is at least as good as the extension its self. We had a porblem and the support was just patient and very capable! Far beyond just writing one or two mails. They really solved our problem!
July 26, 2013
OK, the product is a bit tricky to start with but not that too a difficult task when you get your head round it. I do have to say that the support is unbelievable. Absolutely superb. Adam from support was so good I had to come here and tell people, which I rarely do. I always got an answer within a couple of hours and he always solved it - often with screenshots showing me where I had gone wrong. If only all support teams were like this!
June 7, 2013
Took a bit of trial and error, but it works
This is an excellent extension that is very powerful. Because of that, configuring it took me a day of trial and error. Their support wiki is full of useful examples and instructions, but the sheer number of possibilities (and their similarity) makes it difficult to sort through which options to use. Generally the wiki is well organized, but they could benefit from a few more textual descriptions along with their example CSV files, with a situational example of what each option is used for. My one slight criticism (and what finally got it working for me) was that the wiki did not specify the correct setting for "Used in Product Listings" on the Attribute setup, saying only that it should not be changed. If you have lots of varied shipping rules, then this extension is definitely worth the time and money.
April 14, 2013
This is not only a very powerful extension but their support is also first class. I had very complex shipping scenarios but was able to have everything handled from a single spreadsheet using this extensions with the volume matrix add on.
The support team was always helpful and they all knew what they were talking about.
The extension has been running very stable since the last update (absolutely no problems!) and any reported bugs in earlier version were basically fixed overnight.
December 30, 2012
- Mighty module, a lot of features
- Pretty good documentation
- Fast support
- Support doesn't take time to understand complex shipping scenarios
- Coding Style is partly really bad
- Missing/Wrong Docblocks
- Pointers.... not really OOP
- Classes too long
November 29, 2012
I don't often write reviews, but anyone who has used Magento for some time knows that a good module developer is hard to find (product and customer support). So, I just want to say that the product matrix module worked perfect on my multi-store setup of Magento Enterprise. I had a couple of unique issues which their customer support helped me work through and they were really quick with responding. That's all, I just wanted to give credit where credit is due. Thanks again!
November 12, 2012