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If you have a downloadable product that is continually updated Magento won't let existing customers from that product to be able to download it. That can be the way you want it, but when you sell downloads with for instance lifetime free upgrade you have a problem
With our Best4Mage Downloadable Product Updater PRO Extension you can change this behaviour. If store owner uploads a new version of the downloadable product the link in the customers download section will point to this new uploaded version.
We have also implemented an e-mail notification so that it will automatically notify all customers of a specific product when you upload new file!Sending email and updating link is triggered by Magento Cron Job so this should be enabled and working in your store.
Do you like a demo of our products, feel free to contact us and we will provide you with a demo-link.
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