Digital Pianism

Abandoned Carts Notifications

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Allows administrators to notice customers with abandoned carts.
Compatible with:
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Overview

Abandoned Carts Notifications

Overview

This module includes two functionalities:
  • The first one is an automatic email notification for customers who abandoned their carts after a customizable number of days
  • The second one is an automatic email notification when products which are in an abandoned cart go on sale

With this extension, you can increase your sales with follow-up emails in order to bring back customers who did not checkout the first time they added products to their bag.

Here is an example of the first functionality's email:

Dear John,
You have abandoned a Apple iPad 8GB and 2 more products in your cart.
Follow this link and log in to finalize your purchase: http://www.mystore.com/

Here is an example of the second functionality's email:

Dear John,
You have abandoned a Apple iPad 8GB in your cart.
It was 200€ and now is 150€.
Purchase the 2 other sale products in your cart and save 85€ on your order.
Follow this link and log in to finalize your purchase with the new special price: http://www.mystore.com/

Configuration

For this module to work properly, you need to enable Flat Catalog Product under System > Configuration > Catalog > Catalog.

Emails Design

  1. In the backend, access System > Transactional Emails
  2. Click on the "Add New Template" button
  3. Under the "Load Default Template" section, choose "Abandoned Cart Template" for Template and "English (United States)" for Locale
  4. Click the "Load Template" button and design your "Abandoned Cart" email to match with your store emails.
  5. Repeat step 1 - 4 choosing "Abandoned Cart Sale Template" in step 3 to design the "Abandoned Cart Sale" email.

Module Configuration

Access the module configuration under System > Configuration > Digital Pianism > Abandoned Carts Emails.
  • Enable Abandoned Carts Notification: setting this option to Yes will enabled the email notification for customers who abandoned their carts.
  • Sender Name: here you can provide the sender name of the notification email
  • Sender Email: here you can provide the sender email of the notification email
  • Email Template for Unaltered Abandoned Carts: here you have to choose the email template you created previously for the "Abandoned Carts" email.
  • Send Abandoned Cart Email After: in days, this is the delay before the email is sent. For example, if you provide 7 in this field, the abandoned cart notification email will be sent 7 days after the customer abandoned its cart.
  • Enable Sale Abandoned Carts Notification: setting this option to Yes will enabled the email notification for customers who have abandoned carts with sale products.
  • Email Template for Abandoned Carts Sale: here you have to choose the email template you created previously for the "Abandoned Carts Sale" email.
  • Dry Run: setting this parameter to yes will log the emails supposed to be sent in the /var/log/digitalpianism_abandonedcarts.log file and will not send the email notifications.
  • Test email: only works with dry run, providing a test email can be used with the send button to only send notifications to the customer with this email address. Useful for testing purposes
  • Send button: clicking this button will manually send the abandoned carts email notifications regardless the delay you provided. This can be use with dry run set to Yes to test the extension

N.B.: for log files to be created and updated, you must enable the logs under System > Configuration > Advanced > Developer > Log Settings > Enable = Yes

N.B. 2: Please note that abandoning carts without being logged in will result in no email being sent for this abandoned cart because there is no way we can retrieve not logged in customer's email.

Save the configuration.

The emails are sent everyday at midnight via a cron job.

Email Variables

The following variables are being used in the email templates that come with the extension.

For the abandoned carts email:

  • {{var firstname}} : first name of the customer
  • {{var productname}}: name of the first product in the abandoned cart
  • {{var extraproductcount}}: number of extra products in the abandoned cart

For the abandoned carts for sale products email:

  • {{var firstname}} : first name of the customer
  • {{var productname}}: name of the first product in the abandoned cart
  • {{var cartprice}}: original price of the first product on sale in the abandoned cart.
  • {{var specialprice}}: sale price of the first product on sale in the abandoned cart.
  • {{var discount}}: possible discount if the whole abandoned cart is purchased.

Manually Send The Notifications

To manually trigger the notification system, please access System > Configuration > Digital Pianism > Abandoned carts email and click on the "Send" button

Please note that this functionality will send abandoned carts notification regardless the delay you provided, all possible abandoned carts emails will be sent.

Release Notes

Stable version.

2014-05-19 11:18:53
  • Version number: 0.1.5
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- Remove the email validation for the test email variable

Stable version.

2014-05-19 11:16:08
  • Version number: 0.1.4
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- Remove email validation for the test email variable.

Stable version.

2014-05-14 14:21:54
  • Version number: 0.1.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- Add a test email variable

Stable version.

2014-05-14 14:06:22
  • Version number: 0.1.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- Fix wrong extra product count.

Stable version.

2014-05-13 18:40:59
  • Version number: 0.1.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

- Change the way the manual trigger button works.
- Fix free cart items not being used as abandoned carts items.
Reviews

About the Developer

This extension was developed by and is supported by Digital Pianism

Abandoned Carts Notifications 4.3 5 3 3
Good and simple extension Good extension that almost works out of the box. One advice : developper should take care about database prefix (add Mage::getConfig()->getTablePrefix() in Observer.php) One suggestion : improve the template to have a better impact October 2, 2014
Good extention Simply install and work like charm.No bug no conflict with core file. Strongly recommended to this product July 5, 2014
Nice extension you did a really perfect job! I wanted to thank you guys! I am so impressed with everything I tested for email now notification and it is working I am not sure I can get result for real too. however I think I will. Regards June 10, 2014
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Customer avatar
it is essential to activate the catalog flat?
multistores is not active in my catalog flat and I'm not going to activate it. The module would work the same? or without this option does not work? work on multi-store?
tanks
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errica
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I just installed this on 1.6.2.0 and I get a 404 error in the admin when I try to access the feature. What do I need to do?
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helefa
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4 months, 2 weeks ago
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