cloud_IQ

callMe - Live Checkout Assistance

  • Popularity Score 159 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Offer visitors free live checkout assistance & reduce abandonment / increase online sales. (US,UK,AU)
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

FREE
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Overview

callMe - Live Checkout Assistance

callMe is the original click-to-call provider to internet retailers. The callMe extension helps Magento customers to capture and connect with more of their website visitors.

Turn checkout sales enquiries into online orders - as used by BT, GM, Aviva, Commonwealth Bank, Bose...

Why callMe?

We all do it, compare 2 or 3 stores for price and stock availability before we commit to buy. Imagine you are ready to buy but only 1 store offers to answer your question; not only that but they offer to 'callMe Now for free'. You enter your mobile number, click submit and within seconds your phone rings connecting you to a store representative.

What is callMe?

callMe installs a button on your site, when a customer clicks on this for help they can enter their phone number in a screen overlay and get a callback for free during your opening hours. Any calls out of hours can be queued and any unanswered calls are rescheduled.

Recent research results

In July 2013 One Poll interviewed 1750 of consumers who admitted abandoning an online order and 52% say they would have completed their order if they could have spoken to the online store using a free immediate call back service.

Set up in under 5 mins

callMe is easy to set up. Choose a template button and overlay, customise these with simple to use tools and then set your call opening hours! It's that simple. No obligation free trial

You are welcome to try the app for free with 5 minutes of free calls. When these run out and you are happy with the results, there are no contracts, just pay $20 a month and buy as many minutes as you need, if it looks like you might be about to run out or there is a cheaper call plan we will send you an notification email.

Real-time Analytics

Know exactly what is going on, track the ROI from callMe and optimise your use of the app with an interactive dashboard.

24/7 Support

We are conversion experts and always on hand through support@cloud-iq.com, during office hours on the phone (details at www.cloud-iq.com/contact) or through your experienced account manager who will drop you a line when you sign up.

This extension is currently available in USA, United Kingdom and Australia.

Cloud.IQ for marketing Apps that help you grow your business online. The Apps are used by 1000’s of businesses worldwide including, The Red Cross, GM, Bose, Oxfam and Screwfix.

Release Notes

Bugfixes

2013-10-21 15:05:31
  • Version number: 2.0.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fix the callMe button Ajax requests when "Use Secure URLs in Frontend" is enabled.

Code restructuring

2013-09-09 10:54:17
  • Version number: 2.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Move the Cloudiq_Core framework into a separate package.

Bugfixes

2013-07-30 14:02:11
  • Version number: 1.0.4
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed bugs with using the callMe button on a secure URL.

Minor improvements

2013-07-26 11:02:52
  • Version number: 1.0.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Minor bugfixes.

Minor improvements

2013-07-26 09:59:55
  • Version number: 1.0.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Minor bug fixes.
1 2
Reviews

About the Developer

This extension was developed by and is supported by cloud_IQ

callMe - Live Checkout Assistance 5 5 2 2
Simple to implement and great for customers! We are constantly looking for ways to improve our service to customers, which in turn we know improves our online conversion. We wanted a simple Call Me feature that would be easy for our customers to use and equally as important, simple for our developers to implement. This plug in ticked all the boxes and more. The team at Cloud_IQ are fantastic to work with. The documentation for the implementation was up there as the best our lead developer had seen and when we did have a query the team at Cloud_IQ immediately responded. Since implementation our customers have been loving the new functionality and our online conversion is at a record high. I would definitely recommend this plug in to any business looking to increase conversion and provide a seamless Call Me function for their customers. September 9, 2013
Exactly what I wanted Wasnt sure this was going to be any good but I've been using this for about 2 months now, it was simple to install and configure, they guys were pretty helpful on the phone which is always a bonus. Its early days yet but I think I have added about 0.5% to my conversion rate and that is what I call an easy win. September 5, 2013
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