webkul

Support Ticket System

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Support Ticket System Module is fully featured support ticket system for magento e-commerce platform
Compatible with:
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$69.00
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Overview

Support Ticket System

Magento Support Ticket System Module is fully featured support ticket system for magento e-commerce platform and is very useful for every e-commerce store


HelpDesk System Use case

Support ticket or helpdesk system or the need to every store either you are running a cloth site or selling digital product you always need to ticket support system to manage the queries

Webkul support system is based on osticket concept which is the most opensource php helpdesk system ,so we have tried to include all the features of a standard helodesk management system . From filtering via email to staff assignment , also admin have all the rights to create or edit staffs .


Features

1 - admin can create department

2 - admin can create staff

3 - staff user communication .

4 - very easy to use .

5 - based on OSticket means all the features will be like osticket

6 - department owner can assign ticket to satff

7 - Group creation to include multiple staff

8 - filter based on email

9 - Ticket status check using email and ticket id

Release Notes

There are no uploaded releases.

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About the Developer

This extension was developed by and is supported by webkul

Q&A
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Magento Platform Support

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