webengage

WebEngage Feedback, Survey and Notification

  • Popularity Score 265 Popularity Score

    Popularity ScoreReferrals to Site/Downloads

    0 0 1+ 1+ 250+ 250+ 1000+ 1000+ 10000+ 10000+

Push targeted offers. Increase conversion. Decrease cart abandonment. Generate leads. Manage feedback.
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

You will be re-directed to the developer's website to complete your purchase.

You must be registered and logged in to get extension key.
In order to get this extension, you must be logged in to the Magento Community. Click here to login or register.
In order to get this extension, you must have active Magento Go Store. Click here to create Go store.

Magento Connect 2.0

Magento Connect 2.0

FREE
Overview

WebEngage Feedback, Survey and Notification

Increase customer engagement and sales on your store using WebEngage

Drive conversion and push sales on your website using our in-site notifications. You can use notifications to offer discount code, push a feature update message to all your visitors or announce a downtime on your website. You can target these messages at specific audiences on your website to create an effective campaign. We offer powerful analytics for each of your notifications including statistics like clickthrough rates, country wise distribution etc.

Collect customer insights by conducting in-site short surveys. You can run product feedback survey, customer satisfaction surveys, lead generation surveys etc. Analyze all the data using our powerful reporting and analytics modules.

Get feedback from your customers. We make it easy for them to report issues or suggest ideas. And we make it easier for you by offering a nice management console to reply back, keep a track and anlayze all your data.

This is an offical WebEngage plugin which lets you embed the Javascript integration code in to your pages without editing templates. Install the plugin once. No need to change or write a single line of code to make it work. Ever! Here's a quick 2 minute explainer video:
WebEngage Explainer Video

More on WebEngage here - webengage.com

Features

  • Places a customizable "Feedback" tab to your site - customize colors and placement.
  • Receive unlimited feedback. Automatic screengrab of the page that a user submits the feedback on.
  • Recieve email notifications. Reply to feedback via email or from your WebEngage dashboard.
  • Mark feedback threads as resolved, open or unread.
  • Create short surveys for all or particular pages on your site.
  • Target these surveys on multiple parameters - visitor geography, site referrals, cookies, first-time-visitors etc.
  • Collect responses for these surveys, view and download reports. See demographic distribution.
  • Display push notifications on your website.
  • Target these notification messages at certain audience segments on your website.
  • Get detailed stats on the performance of these push notifications including data like clickthrough rate etc.
  • Works in all browsers (including IE6!).
  • Non-blocking, high-performance code.

Details and product screenshots

Feedback - webengage.com/feedback
Survey - webengage.com/survey
Notification - webengage.com/notification

Localization

WebEngage is currently available in 27 languages - English, Arabic, Chinese (Traditional), Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish and Turkish. If your language is missing, you can help us translate. There are just 30 odd phrases that need to be translated. Let us know if you are interested.

Demo

Take an online demo to get an idea of how the feedback tab, survey windows and notification messages will look on your website - demo.webengage.com

Go Premium

  • Get SSL support.
  • Add more fields to your feedback form - dropdowns, checkboxes, files, radio button, textarea, input boxes etc.
  • Remove "Powered by WebEngage" logos in the feedback, survey and notification windows. Change email templates.
  • Increase your upper limit on the number of surveys you can create and responses that you can collect per survey.
  • Increase your upper limit on the number of clickthroughs allowed per notification.
  • Add you own style using a CSS editor.
  • Enhanced targeting capabilities for your surveys and notications.
  • Add more account manangers.
See plans and pricing - webengage.com/pricing

Support

  • Email us on support {at} webengage dot com or contact us for any kind of support. We assure you of a quick revert.
  • You may check out our FAQ page at http://webengage.com/faq
Release Notes

Security fixes and CSS changes

2014-03-13 07:44:54
  • Version number: 2.0.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed some security issues and improved CSS

Reduced dependencies on iframes

2014-02-13 08:05:05
  • Version number: 2.0.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Reduced dependencies on iframes

Fixed bug: "resetting old accounts not working on windows for php 5.4"

2013-08-13 14:58:36
  • Version number: 2.0.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed the bug that was not allowing resetting old accounts on windows machines for php 5.4

For widget integration code v4.0

2013-06-12 15:56:06
  • Version number: 2.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

1. New JavaScript integration code (version 4) released
2. Introduces JavaScript callbacks for all three products - Feedback, Survey and Notification
3. Easy to use API methods for custom invocation

Fixed exception on PHP version less than v5.4

2013-05-29 06:30:03
  • Version number: 1.0.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixed exception: "index out of bounds" that was throws on PHP < 5.4 due to PHP
1 2
Reviews

About the Developer

This extension was developed by and is supported by webengage

WebEngage Feedback, Survey and Notification 3 5 2 2
Works like a charm - No tech skills needed Was a bit hesitant as I have limited to zero experience with deploying extensions on our magento store but this worked like a charm. Very easy to deploy and the instructions are clear with screenshots of each step. Post deployment we had a moment of anxiety but the technical team of Webengage was extremely responsive over both twitter and email and were able to guide us with relative comfort. We are currently using this tool for notifications (Items on sale, coupon codes etc.). I have managed to change the appearance and the targeting of my notifications quite easily. The interface is user friendly and its been a breeze to use. I highly recommend this as after our checkout extension this is certainly the second most useful feature we have added to our website. January 3, 2014
site broken after using it just installed and backend of magento broken immediately with this error Fatal error: Class 'Webengage_Weplugin_Helper_Data' not found in /home/technow/public_html/app/Mage.php on line 549 May 28, 2013
1-2 of 2
Q&A
(1 Question : 0 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
« Back
 
 
Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26099004
Customer avatar
Want to be able to show sales by referral source (including offline).

Ideally a pop up or redirection of the success page that will connect the "Wear did you hear about us" selection to the sale value.
by
matthansberry
-
4 months, 4 weeks ago
0points
0out of 0found this question helpful.
Was this helpful?Yes0No0
1 of 1
1 of 1
Get Help

Support for This Extension

The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Magento Platform Support

If you need support for a Magento platform, there are different options for support depending on which Magento platform you are using. Below are links for specific platforms.

In order to upload extension, you must be logged in to the Magento Community. Click here to login or register.

Close

Register

* Required Fields

Close window

Forgot Your Password?

Please enter your email below and we'll send you a new password.

* Required Fields

Close window

Login

To upload extension you must be logged in.

* Required Fields

Close window

You are using an outdated browser

We built Magento Connect using the latest techniques and technologies.
This makes Magento Connect faster and easier to use.
Unfortunately, your browser doesn't support those technologies.
Use the links below to download a new browser or upgrade your existing browser.