evobilis

Re-activate your dead sales with exit message on checkout

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Capture customer feedback when users exit the checkout process without completing the purchase.
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

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Overview

Re-activate your dead sales with exit message on checkout

The idea of this plugin is to capture customer feedback when they are exiting the checkout process without completing the purchase.

Features:
- On the Checkout page, it produces a nice overlay when clicked on any link or when the user tries to close the page (other than the checkout process).
- The overlay has a simple & optional feedback form & buttons to continue with checkout process or exit the page.
- On clicking exit button,it auto-redirects to the link that has been clicked earlier for navigation.
- In Addition, when the feedback is submitted, it sends a mail to notify about the feedback to the general email address specified on the store email address under configuration.
- It also creates a log of the feedbacks submitted which can be viewed on the 'Feedback' menu,under the Adminpanel.
- A custom message can be added to the overlay from the admin panel configuration.
- Works with both registered & guest checkouts.
Release Notes

The idea of this plugin is to capture customer feedback when they are exiting the checkout process without completing the purchase.

2013-03-04 11:01:24
  • Version number: 1.0.0
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
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Magento Connect 2.0

Magento Connect 2.0

Nice overlay when clicked on any link or when the user tries to close the page (other than the checkout process).
Reviews

About the Developer

This extension was developed by and is supported by evobilis

Checkout exit message to reactivate your dead sales 2 5 2 2
PHP limitations CONNECT ERROR: Package community/evobilisexitmsg 1.0.0: requires PHP version >= 5.0.0 and <= 5.4.6 current is: 5.4.7 Maybe you should recompile the code, to fit in the modern times. July 21, 2013
Good idea It's a good idea, but it isn't going to work with all themes. I found that when logging in to an existing account at the one page checkout, the extension triggered a "leave this page" message, too early. A nice feature is that you can customise the text that appears on the correct dialogue, and I would suggest something like this: "Please help us to improve and tell us why you didn't complete the checkout." April 25, 2013
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