Excellent Aftersale Service
I have had this module for almost a year+ now and the after sale service has just been amazing, in short i now use the company for almost all my magento and openerp jobs as they always deliver excellent service.
When there is a bug or an issue, they fix the bug and issue at no extra cost, they have been fixing bugs that pop up in the module and have never charged me a penny, they also updated the module to the new release for free,
Honestly there is really nothing bad i can say about this company or module as i have never had a bad experience with them.
Special thanks to Ravi the support staff for always solving all my issues with this module and other customizations
January 28, 2015
The dev ask for paid support to fix bugs...
Caution, the dev are very nice while you are in the support period.
Then, they will not send you the updated version of the module.
Thus, we are not very satisfied by the team because of various bugs with no patch by the dev team.
January 7, 2015
Best support and customizing service ever!
The module itself is grate, with the asked modification it is the best! Also the support is impeccable.
The services for customizing the module are the best! A demonstration of professionalism!
October 13, 2014
Works great, Well supported.
I started out with the free module on this site, while it did work, there were so many problems I ended up spending more time fixing issues then it would have taken to simply add the orders by hand. In addition it didn't allow bi-directional imports which is problematic if you accept orders from multiple sources, It just makes sense to use Openerp to be master of product information and export.
With free products out there it's hard to justify a lump of money but putting my faith in WebKul with this product was throughly rewarded with an excellent product and stellar product support.
First the Module,
It's really two modules, one for Magento and the Other for Openerp. Both modules add a custom menu to their respective systems, while documentation was pretty thin (this would have been more of a problem if their support wasn't top tier) the installation was relatively easy and any small problems were resolved quickly and painlessly though support. The module does exactly what it's sold on and does it extremely well, products import and export a the click of a button, sales orders are pushed in real-time. The ability to map out taxes, payment types and products between the systems allows more flexibility and avoids the "My way or the highway" philosophy of other plug ins I have used. These features would have been helped in my case by a CSV import mechanism, I was linking 2 already set up product catalogs and I understand this is unlikely to be typical.
After everything was installed and working we noticed a problem that would cause issues with taxes on orders. We contacted support and within 24 hours we had changes to try. All in all the problems were resolved quickly and without issue. Perhaps best support I have received outside of a 5 figure support contract.
I can highly recommend this product and will definitely buy it again for any future projects within our company.
October 10, 2014
It saved me alot of time to implement products synchronization between magento-openerp...
I asked the support team for some changes to fit my business case , the new requirement development time was awesomely great.
I asked the support to implement multi-shop to multi-website , they did the task in a perfect way & perfect time.
September 17, 2014
I warmly recommend customization services!
I can not only recommend the extension as such, which is great. Also, their services for customizing the module are superb. A true demonstration of professionalism!
June 11, 2014
Stunning module and absolutely excellent support! These guys are really tech savy and know what they are doing.
June 4, 2014
Very good experience
The extension works perfectly. In the beginning I had some problems because I wasn't acquainted with the OpenERP. I submit a ticked and they always answered fast and resolving the problems.
February 20, 2014
Great extension with solid support
Linking up Magento and OpenERP is a very complex task--but this module does a fine job of it. I think that given the complexity of both systems, it is rare to have a solution that works perfectly out of the box. This one comes close. It imported all of my finished goods into OpenERP no problem and immediately started syncing magento orders with my OpenERP system. There's a lot of leg work involved in finishing the setup of your products inside OpenERP so that the connector works 100% (each product needs an income account set up, etc.), but once you do so all will likely work well. I had some difficulties getting the totals to match up on the orders in the two systems, due to some custom and complicated discount structuring on my Magento front end. Ravi and his colleagues helped get me sorted, spending plenty of time helping me for no additional cost. Later, I paid for some extended support for troubleshooting some additional blips I experienced. It was a very reasonable cost and was money well spent.
If, like me, you're using this module at the beginning of your experience with OpenERP, I'd advise spending some time experimenting with the system before diving in. Depending on the number of products you have and whether or not you do manufacturing, the process to get OpenERP fully configured is a long one... I'm nearing the end of the tunnel now, though, and I can say that it's a wonderful system that will really improve the overall efficiency of our organization.
I would definitely recommend this extension, primarily for the quick and friendly support of the developers. Why waste your time struggling with one of the other under-developed extensions when you can have a team of engineers supporting you through the installation of this one? Yes, its initial price tag is higher than some of the other connectors, but for the support alone it is worth every penny.
February 18, 2014
Genial, hace, lo que tiene que hacer. No hemos tenido ningún problema con la sync.
January 17, 2014