BrontoSoftware

Bronto Extension for Magento

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  • Magento Connect Gold Industry Partner
Drive sales with targeted lifecycle marketing campaigns that convert one-time buyers into repeat customers.
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Overview

Bronto Extension for Magento

Bronto is a Magento Gold Technology Partner and the number one ranked email marketing provider to the Internet Retailer Top 1000. The Bronto extension helps Magento customers to drive more sales faster by creating highly targeted lifecycle marketing campaigns that convert one-time buyers into repeat customers and motivate them to buy more.

Watch this video to learn how the Bronto Extension for Magento will help you drive revenue.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Key Features of the Extension

Order Import with Conversion Tracking
Seamlessly import past-purchase information, including complete order history and product details, for more informed and more targeted marketing campaigns.

RFM Metrics
In Bronto, auto-calculate RFM (Recency, Frequency, Monetary Value) metrics for contacts based on the full order history from Magento. This includes Average Order Value, Total Revenue and others. Use these values for improved segmentation.

Product Recommendations
Insert recommended products into email messages with either API tags or content tags. API tags allow you to insert recommendations into transactional, reminder and review request emails sent via the Bronto Extension. These are based on the contents of your order or cart and can include the following: Related Products, Cross-sells, Up-sells, Recently Viewed, New Products, Bestsellers, Most Viewed, Custom Products. With content tags, you can insert recommended products into any marketing message in Bronto and these can include the following: New Products, Bestsellers, Most Viewed and Custom Products.

Abandoned Cart Reminders
Trigger a message or message series in Bronto when a cart is abandoned in Magento—for both registered and guest abandons—personalize and dynamically populate messages with product information.

Wish List Reminders
Automatically trigger email reminders to consumers who have not purchased the items on their wish list within a given time period.

Post-Purchase Review Requests, Care Notifications and Reorder Reminders
Send follow-up product review request, care tips and reorder reminder emails to your customers a set number of days after purchasing, including all product details for strong personalization.

Transactional Emails
Send transactional messages, such as order and shipping confirmations, directly through Bronto for maximum control over deliverability and detailed performance metrics. Easily change the look and feel of a message, and add cross- and up-sell offers, without having to involve a developer.

Insert and Automatically Apply Coupon Codes
Include Magento coupons in both transactional and reminder emails. Simply select the Shopping Cart Price Rule and a code will automatically be inserted when the message is sent. You can also have the coupon code automatically applied to the customer's shopping session when a visited URL contains a certain query parameter.

Coupon Manager Integration
Easily integrate with Bronto's separate Coupon Manager app, where you can easily edit, manage and distribute unique coupon codes via email marketing or SMS messaging for highly targeted, revenue-generating campaigns. Coupon Manager even allows you to add the unique coupon code as a query parameter on links so the Magento extension can automatically apply the promotion after clicking through. This integration allows redeemed coupons to be tracked within Coupon Manager for advanced revenue reporting and segmentation capabilities within Bronto.

Pop-up Manager Integration
Easily integrate with Bronto's separate Pop-up Manager app, where you can manage multiple versions, perform A/B testing, and customize the design of your pop-up sign-ups in a visual editor.

Contact Import
Map customer information collected on your Magento site to contact fields in Bronto and automatically import the data. In addition to default customer attributes, this can include Reward Points, Store Credit, Customer Group, and even custom customer attributes.

Newsletter Opt-In
Automatically add contacts who opt-in for marketing emails on your Magento site to Bronto and keep their subscription status up-to-date.

Configuration Guide
Provides interactive assistance for getting up and running. They are packed with helpful information so even a pro might learn something from them.

Support for Multiple Stores
Managing multiple stores in Magento? Easily change configuration settings and map data from multiple stores to separate accounts in Bronto.

Announcements & News
Stay informed of new releases and other important announcements right within the Magento Admin Panel so you can take advantage of the latest and greatest functionality.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Contact Us to Learn More

Not a Bronto customer?
To take advantage of the Bronto Extension for Magento, you need a customer subscription to the Bronto Marketing Platform. Please click here to engage with us.

Already a Bronto customer and need help with installation?
The Bronto Professional Services team can help you with installation. We have the expertise and resources to help you get up-and-running quickly. Ask your Account Manager for more details.

Interested in partnering with Bronto?
Click here to contact your Bronto partner representative to learn more about this extension.

Additional Features of the Bronto Marketing Platform

➢ Industry-Leading Segmentation
➢ Drag-and-Drop Workflow Automation
➢ Automated A/B Split Testing
➢ Dynamic Content and Reusable Content Blocks
➢ SMS and Social Marketing
➢ Advanced Reporting
➢ Custom Dashboards

Learn more about the platform and watch our quick tour.

About Bronto

Bronto Software provides a cloud-based marketing platform for organizations to drive revenue through their email, mobile and social campaigns. Bronto is the number one ranked email marketing provider to the Internet Retailer Top 1000. The company is headquartered in Durham, NC, with additional offices in London and Sydney. For more information, visit bronto.com.

Release Notes

Bronto Extension for Magento - Version 2.4.2

2015-06-01 19:59:23
  • Version number: 2.4.2
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This release includes a few minor improvements as well as aggregates a number of fixes. Please visit the Bronto Magento Resource Center for installation instructions, configuration steps, full release notes and more!

Bronto Extension for Magento - Version 2.4.1

2015-01-16 22:37:35
  • Version number: 2.4.1
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This release includes a few minor features as well as aggregates a number of fixes. Please visit the Bronto Magento Resource Center for installation instructions, configuration steps, full release notes and more!


Release Highlights:

+ Cart Recovery Integration Integrate with Bronto’s separate Cart Recovery app for easier configuration within Bronto.

+ Shipping Details Include shipping details for an order as a separate line item.

+ Reorder Reminder Send Period Per Unit Choose whether the Reorder Reminder Post-Purchase email multiplies the send period by the quantity ordered.

Bronto Extension for Magento - Version 2.4.0

2014-09-30 18:33:47
  • Version number: 2.4.0
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1, 1.14
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This release includes some great new functionality as well as aggregates a number of fixes. Please visit the Bronto Magento Resource Center for installation instructions, configuration steps, full release notes and more!


Release Highlights:

+ Post-Purchase Care Tips and Reorder Reminders Send follow-up product care tips and reorder reminder emails to your customers a set number of days after purchasing, including all product details for strong personalization.

+ Automatically Apply Coupon Codes For a seamless shopping experience, have the coupon code automatically applied to the customer's shopping session when they click through a link that contains a certain query parameter.

Bronto Extension for Magento - Version 2.3.0

2014-05-16 20:31:13
  • Version number: 2.3.0
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This release includes some great new functionality as well as aggregates a number of fixes. Please visit the Bronto Magento Resource Center for installation instructions, configuration steps, full release notes and more!


Release Highlights:

+ Support for New Magento Versions We officially claim support for both Community Edition 1.9 and Enterprise Edition 1.14.

+ Product Recommendations Insert recommended products into email messages with either API tags or content tags. API tags allow you to insert recommendations into transactional, reminder and review request emails sent via the Bronto Extension. These are based on the contents of your order or cart and can include the following: Related Products, Cross-sells, Up-sells, Recently Viewed, New Products, Bestsellers, Most Viewed, Custom Products. With content tags, you can insert recommended products into any marketing message in Bronto and these can include the following: New Products, Bestsellers, Most Viewed and Custom Products.

+ Coupon Manager Integration Easily integrate with Bronto's separate Coupon Manager app, where you can easily edit, manage and distribute unique coupon codes via email marketing or SMS messaging for highly targeted, revenue-generating campaigns. This integration allows redeemed coupons to be tracked within Coupon Manager for advanced revenue reporting and segmentation capabilities within Bronto.

Bronto Extension for Magento - Version 2.2.2

2014-02-14 23:53:33
  • Version number: 2.2.2
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This release includes some great new functionality as well as aggregates a number of fixes. Please visit the Bronto Magento Resource Center for installation instructions, configuration steps, full release notes and more!


Release Highlights:

+ Exclusion Lists: For both Reminder and Review Request emails, you can now select lists within Bronto to use as ineligible recipients. This means when a customer wants to no longer receive review requests or abandonment emails, you can exclude them without having to completely unsubscribe them from other marketing promotions.

+ Newsletter Unsubscribe Sync: Now you can choose to have those that unsubscribe within Magento be removed from your selected Newsletter list(s) within Bronto.

1 2 3 4
Reviews

About the Developer

This extension was developed by and is supported by BrontoSoftware

Bronto Extension for Magento 4.4 5 26 26
It does what it says We've got several stores and we're using this extension on all of them. It's been a year since we installed it on the first of our sites and we've been through different versions since. We had problems with the installation and use of early versions, and also came across a few bugs, which were often fixed shortly after us reporting them. Overall the support has always been great. Jeremy (from the Bronto team) has been of great help all this time. I am happy with the way it works at the moment and would recommend anyone using Magento to use it too. August 4, 2014
Great Product ; Awesome Support! We chose Bronto because it is a Magento extension and full service email platform. The installation done by Jeremy @ Bronto was seamless with no work required by us, the merchant. With the extension up and running 100%, we are now sending automated, transactional & marketing emails and are happy with the return we are seeing. August 1, 2014
Everything Promised... and More! We've been using the Bronto Extension with Magento EE for about two years now and we absolutely love it! It's been (and will continue to be) a very important tool in our e-marketing arsenal. One of our favorite features (among many) is the ability to segment our contacts based off of RFM data that the extension collects. With this feature, we've been able to send extremely highly targeted email campaigns based on Magento customer data. Also worth noting: The Magento development and support team at Bronto is terrific. They are extremely responsive and were willing to help us out with questions and other unique instances we had with our install. The Magento + Bronto combination delivers everything promised and allows us to stay ahead of our competition. Highly recommend. July 30, 2014
Solid extension, managed well Bronto's extension for Magento is as solid as they come. They offer a lot of out of the box features built directly into the extension that allow merchants to get relevant with their email marketing almost immediately. Plus they also offer a host of support services to get merchants up to speed on how best to leverage the extension and the Bronto toolset at their disposal. Bronto has brought management of this extension internal, which is atypical for the market and the quality of the code is evident in this change. Whenever there is an issue they are also quick to reply with either an answer or a patch. Highly recommended. July 29, 2014
Great Product - Great Customer Support Bronto provides rich analytics and interfaces great with our Magento instance for cross communication. I highly recommend this product. The customer support is fantastic. July 25, 2014
A Great Time Saver Custom Service Hardware worked with Jeremy at Bronto for the installation and initial instructions. Installation was seemless. Jeremy was very responsive to any questions or problems we encountered while learning the bronto/magento extension. This is changed our business. We are now sending immediate API emails letting customers know the moment their order has shipped and the tracking information they need - all automated. Because of the amount of products we sell, we have been able to coordinate magento and bronto to such a point that automated marketing emails flow based on products ordered. My role as a marketing manager has gone from endless searching of data bases to letting bronto/magento do it all for me. Thanks Magento and Bronto! July 22, 2014
Excellent Customer Support We choose to have Bronto's tech team install the Bronto extension so we could be satisfied the integration was running 100% correctly. Jeremy performed the installation and was extremely knowledgeable and a pleasure to work with. The Bronto platform is running well and we are already seeing a return on our abandoned cart emails. We still have many additional marketing messages to implement and are confident we will receive a very profitable return on our investment. July 7, 2014
easy and fast installation My business chose Bronto as the highest standard of excellence for an ESP; and we were not disappointed with the installation and implementation. Our developers were thrilled with the smooth transition, and even commented that Bronto was the easiest company they have ever worked with for this type of project. Ask for Jeremy at Bronto - he was incredibly knowledgeable and made the migration and installation painless. May 19, 2014
Top Notch Integration & Support Bronto is very well integrated with Magento and is very feature rich. The support team was with us every step of the way. They made switching ESP's a breeze and even helped implement additional custom requirements for us where necessary. A+ April 16, 2014
Solved our abandoned cart problems We were having a lot of problems with the default abandoned cart functionality in Magento. This extension along with Bronto's email delivery system solved all of them. Maybe we got lucky, but we installed and configured this in about a week, and are now sending welcome emails, order confirmations and cart abandons through Bronto. Product review reminders are next. The extension is a bit complicated to learn at first, but is very powerful. Bronto was helpful in getting it configured. I'm seeing all our data make it over to Bronto without a hitch - including email revenue tracking which is nice. Overall, I'm pleasantly surprised at how smoothly it went. The Bronto integrator said this latest release (2.2.2) was working really well for everyone they installed it on, so maybe previous versions still had some bugs. March 26, 2014
  • 2015-08-31T11:39:30.691-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-2, bvpage2n
  • co_hasreviews, tv_26, tr_26
  • loc_en_US, sid_16118, prod, sort_default
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Q&A
(11 Questions : 11 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25927050
Customer avatar
We currently have v. 2.0.0 and need to update to 2.0.1 ASAP. When installing (http://connect20.magentocommerce.com/community/Bronto_Extension) with magento connect manager. We get an error;

"Checking dependencies of packages

CONNECT ERROR: Package 'Bronto_Extension' is invalid
'./app/code/community/Bronto/Common/Block/Adminhtml/System/Config/About.php' already exists".

How are we supposed to update to newest version?
We have Magento Enterprise v. 1.12.0.1.
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travisromine
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2 years, 5 months ago
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Answer: 
Hi Travis,

Please use Magento Connect to first "uninstall" the old extension and then install the new version. It appears that Magento Connect won't upgrade if the underlying files have been modified, such as through applying a hotfix.

Any settings or data that you configured should be retained through the uninstall / reinstall process.

Thank you!
Bronto Software
by
BrontoSoftware
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2 years, 4 months ago
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Got the following error while installing the extension

Package community/Bronto_Extension 2.1.0 depends on PHP extensions: Array,Array
by
akshay_logixal
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1 year, 8 months ago
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Answer: 
Hello!

Thanks for reaching out. That error is saying you are missing a couple PHP extensions that are required by our Magento extension. The two most likely ones are SOAP and OpenSSL, do you happen to have those installed on your machine?

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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1 year, 8 months ago
-2points
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It looks like your devs overthought things, when installing into a brand new magento install, this fails with the following error message:

a:5:{i:0;s:274:"Error in file: "app/code/community/Bronto/Order/sql/bronto_order_setup/mysql4-upgrade-1.1.6-1.1.7.php" - Failed Modifying Table SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bronto_order_queue' doesn't exist";i:1;s:1026:"#0 app/code/core/Mage/Core/Model/Resource/Setup.php(645): Mage::exception('Mage_Core', 'Error in file: ...')

Far as I can tell, your install scripts don't create that table until mysql4-install-1.1.8. oops
by
freshproduce
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1 year, 3 months ago
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Answer: 
Hello freshproduce!

Thanks for reaching out. I hope the following is helpful, but please feel free to contact Bronto Support or myself directly (chris.geiss@bronto.com) if you need any additional assistance. I will shoot a note to your Account Manager to make sure they follow-up with you on this. Thank you for continuing to be a great Bronto customer and, as an aside, my friend loves your dresses :)

---

We regularly test fresh installs on all supported versions of Magento, including 1.8CE, and we have not encountered this. Have you ever had a version of our extension installed on your server before? Even if you had uninstalled the previous version, Magento may still have a record of that.

Magento stores extension information in the core_resources table, and if you simply remove the extension from the file system, these install entries remain in the database. Magento will attempt to "upgrade" from that point on the next time you try to install the extension.

Since version 2.2 of our extension, for those that encounter trouble upgrading, we began to provide a script that will ensure upgradability by forcefully wiping these temporary tables. The fix script is located at ${MAGENTO_ROOT}/shell/bronto/fix.php, and it will correct any table created with our plugin. You can find full documentation on how to use it on the Bronto Magento Resource Center (http://dev.bronto.com/magento/2.2/installation/database-upgrade-script). Please be sure to read all instructions before moving forward and let us know if you have any questions.

---

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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1 year, 3 months ago
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Module: Bronto_Reminder
Version: 1.4.16
Magento version: 1.6.1.0
Class: Bronto_Reminder_LoadController
Method: indexAction
Line number: 18

The store is hard coded to 'default'. This will break if the merchant changes the default store code. 'default' could be changed to Mage::app()->getStore()->getCode(). Is this going to break anything?
by
Next2Mage
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1 year, 2 months ago
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Answer: 
Hey Next2Mage!

Thanks for reaching out. Based off of the internal version mentioned, it appears that your version of our extension is between 2.2.0-2.2.2. You can find the public version of our extension on the Bronto General settings page under System/Configuration.

While I see it on line 16, that piece of code you're referencing should not be a cause for concern. The LoadController file is used for handling a user clicking a link back to their cart from an email. If they are not logged in, it will redirect them to do so before then bringing them back to the cart. The store code is not exactly hardcoded there, it is only set to default if the URL does not contain the store variable and we do this as a safety mechanism. The URL is originally generated by Mage_Core_Model_Store::getUrl and that is expected to return the store code as part of the URL. Since that URL is being passed into an email as static content, if an admin were to change any store code, default or otherwise, after an email has been sent then they run the risk of that link no longer working as expected.

Please reach out to me directly if you have any further questions so we can discuss them in more detail.

Thanks again,
Chris Geiss
Manager of Engineering Services
chris.geiss@bronto.com
by
BrontoSoftware
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1 year, 2 months ago
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Currently we are using Magento Bronto version v.2.0.3. Now we need to upgrade it to latest version version 2.3. But while upgrading all our customer, orders, newsletter datas should not be lost from our database. Could you please provide the detailed instructions to proceed with this.

Can we directly upgrade from version 2.0.3 to v2.3? Or else we need to upgrade to some intermediate version and then to latest version?

If we remove the old installed files means all our data will be lost right?

Please clarify.
by
jaya_27
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1 year, 2 months ago
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Answer: 
Hi jaya_27!

Thanks for reaching out, we would be happy to help you understand the upgrade process. We are always moving forward to deliver enhancements that provide value to our customers so I am glad you are looking to take advantage of the latest release.

We actually have answered your question on our Developer Q&A forum, which is also where our Magento Resource Center is located, so let's please continue the conversation there:

http://dev.bronto.com/question/how-update-bronto-latest-version

We can also help from an implementation standpoint if you would like to leverage our Professional Services team. You can contact your Account Manager for more details.

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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1 year, 2 months ago
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Bronto was stopped during the installing proces due .... array needed...

Do you have any answers to that?
by
efgenuss
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9 months ago
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Answer: 
Hey efgenuss -

Please make sure you have the SOAP and OpenSSL PHP extensions enabled. If you continue to have issues, please reach out to Bronto Support and they will dig deeper with you.

Thanks!
- Chris Geiss
Bronto Software
by
BrontoSoftware
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2 months, 2 weeks ago
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1 answer

Error

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Customer avatar
This is the statement from installer...

Creating backup...
Database backup has been created

Checking dependencies of packages

CONNECT ERROR: Package community/Bronto_Extension 2.4.0 depends on PHP extensions: Array
by
efgenuss
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9 months ago
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Avatar Image Url:: http://www.magentocommerce.com/magento-connect/media/avatars/avatar_26121082.png
Customer avatar
Answer: 
Hey efgenuss -

Please make sure you have the SOAP and OpenSSL PHP extensions enabled. If you continue to have issues, please reach out to Bronto Support and they will dig deeper with you.

Thanks!
- Chris Geiss
Bronto Software
by
BrontoSoftware
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2 months, 2 weeks ago
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Manish Jain
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2 months, 2 weeks ago
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Answer: 
Hey Manish -

Thanks for the question. Yes, you can absolutely see each contact's entire purchase history within Bronto, which is imported via our Magento extension, and we also denote which purchases are a result of specific email messages as conversions. You can leverage that data through segmentation, dynamic content and even trigger automated workflows off of it. Bronto also calculates a number of RFM (recency, frequency, monetary value) metrics for each contact based off all his/her orders, which are very powerful for automation and treating customers differently based off where they are in your purchasing lifecycle.

Please contact Bronto Support, your Account Manager or call 1-888-BRONTO-1 for more information.

Thanks!
- Chris Geiss
Bronto Software
by
BrontoSoftware
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2 months, 2 weeks ago
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can I create email campaigns that dynamically pull coupon codes from Magento promotions and display them in the email body?
by
Manish Jain
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2 months, 2 weeks ago
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Answer: 
Hey Manish -

Thanks for the question. Yes, you can absolutely populate coupon codes dynamically into your messages from Magento promotions. You can do so for any message that is triggered by Magento and sent through Bronto, such as order confirmations, cart reminders, etc.. This also includes a number of the extra messages our extension adds to the mix, such as post-purchase review requests, care tip notifications and reorder reminders.

The extension also adds the ability to automatically apply a coupon to a user's shopping session when they first land on the site, based off of the code being a URL parameter. This provides a great, seamless experience for customers clicking through your emails.

If you would like to also leverage unique coupons in your other messages, you can generate them in Magento and then upload them into Bronto's Coupon Manager app for distribution. This brings with it some great reporting around redemption tracking to help you optimize your coupon strategies. Very cool stuff.

Please contact Bronto Support, your Account Manager or call 1-888-BRONTO-1 for more information.

Thanks!
- Chris Geiss
Bronto Software
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BrontoSoftware
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2 months, 2 weeks ago
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2 months, 2 weeks ago
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Answer: 
Hey Manish -

Thanks for the question. Yes, you can absolutely receive your order confirmation immediately after completing a purchase. You have two ways to configure email sending within our extension, one is immediate and the other leverages a queue that is flushed at your desired frequency. The latter is recommended because it takes any network delays out of your checkout process, but you have the ability to choose either approach.

Please contact Bronto Support, your Account Manager or call 1-888-BRONTO-1 for more information.

Thanks!
- Chris Geiss
Bronto Software
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BrontoSoftware
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2 months, 2 weeks ago
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  • 2015-08-31T11:41:48.691-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_16118, prod, sort_default
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  • 2015-08-31T11:41:48.833-05:00
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  • co_hasquestionsanswers
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