BrontoSoftware

Bronto Extension for Magento

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  • Magento Connect Gold Industry Partner
Drive sales with targeted lifecycle marketing campaigns that convert one-time buyers into repeat customers.
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Magento Connect 2.0

Magento Connect 2.0

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Overview

Bronto Extension for Magento

Bronto is a Magento Gold Technology Partner and the number one ranked email marketing provider to the Internet Retailer Top 1000. The Bronto extension helps Magento customers to drive more sales faster by creating highly targeted lifecycle marketing campaigns that convert one-time buyers into repeat customers and motivate them to buy more.

Watch this video to learn how the Bronto Extension for Magento will help you drive revenue.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Key Features of the Extension

Order Import with Conversion Tracking
Seamlessly import past-purchase information, including complete order history and product details, for more informed and more targeted marketing campaigns.

RFM Metrics
In Bronto, auto-calculate RFM (Recency, Frequency, Monetary Value) metrics for contacts based on the full order history from Magento. This includes Average Order Value, Total Revenue and others. Use these values for improved segmentation.

Product Recommendations
Insert recommended products into email messages with either API tags or content tags. API tags allow you to insert recommendations into transactional, reminder and review request emails sent via the Bronto Extension. These are based on the contents of your order or cart and can include the following: Related Products, Cross-sells, Up-sells, Recently Viewed, New Products, Bestsellers, Most Viewed, Custom Products. With content tags, you can insert recommended products into any marketing message in Bronto and these can include the following: New Products, Bestsellers, Most Viewed and Custom Products.

Abandoned Cart Reminders
Trigger a message or message series in Bronto when a cart is abandoned in Magento—for both registered and guest abandons—personalize and dynamically populate messages with product information.

Wish List Reminders
Automatically trigger email reminders to consumers who have not purchased the items on their wish list within a given time period.

Post-Purchase Review Requests, Care Notifications and Reorder Reminders
Send follow-up product review request, care tips and reorder reminder emails to your customers a set number of days after purchasing, including all product details for strong personalization.

Transactional Emails
Send transactional messages, such as order and shipping confirmations, directly through Bronto for maximum control over deliverability and detailed performance metrics. Easily change the look and feel of a message, and add cross- and up-sell offers, without having to involve a developer.

Insert and Automatically Apply Coupon Codes
Include Magento coupons in both transactional and reminder emails. Simply select the Shopping Cart Price Rule and a code will automatically be inserted when the message is sent. You can also have the coupon code automatically applied to the customer's shopping session when a visited URL contains a certain query parameter.

Coupon Manager Integration
Easily integrate with Bronto's separate Coupon Manager app, where you can easily edit, manage and distribute unique coupon codes via email marketing or SMS messaging for highly targeted, revenue-generating campaigns. Coupon Manager even allows you to add the unique coupon code as a query parameter on links so the Magento extension can automatically apply the promotion after clicking through. This integration allows redeemed coupons to be tracked within Coupon Manager for advanced revenue reporting and segmentation capabilities within Bronto.

Pop-up Manager Integration
Easily integrate with Bronto's separate Pop-up Manager app, where you can manage multiple versions, perform A/B testing, and customize the design of your pop-up sign-ups in a visual editor.

Contact Import
Map customer information collected on your Magento site to contact fields in Bronto and automatically import the data. In addition to default customer attributes, this can include Reward Points, Store Credit, Customer Group, and even custom customer attributes.

Newsletter Opt-In
Automatically add contacts who opt-in for marketing emails on your Magento site to Bronto and keep their subscription status up-to-date.

Configuration Guide
Provides interactive assistance for getting up and running. They are packed with helpful information so even a pro might learn something from them.

Support for Multiple Stores
Managing multiple stores in Magento? Easily change configuration settings and map data from multiple stores to separate accounts in Bronto.

Announcements & News
Stay informed of new releases and other important announcements right within the Magento Admin Panel so you can take advantage of the latest and greatest functionality.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Contact Us to Learn More

Not a Bronto customer?
To take advantage of the Bronto Extension for Magento, you need a customer subscription to the Bronto Marketing Platform. Please click here to engage with us.

Already a Bronto customer and need help with installation?
The Bronto Professional Services team can help you with installation. We have the expertise and resources to help you get up-and-running quickly. Ask your Account Manager for more details.

Interested in partnering with Bronto?
Click here to contact your Bronto partner representative to learn more about this extension.

Additional Features of the Bronto Marketing Platform

➢ Industry-Leading Segmentation
➢ Drag-and-Drop Workflow Automation
➢ Automated A/B Split Testing
➢ Dynamic Content and Reusable Content Blocks
➢ SMS and Social Marketing
➢ Advanced Reporting
➢ Custom Dashboards

Learn more about the platform and watch our quick tour.

About Bronto

Bronto Software provides a cloud-based marketing platform for organizations to drive revenue through their email, mobile and social campaigns. Bronto is the number one ranked email marketing provider to the Internet Retailer Top 1000. The company is headquartered in Durham, NC, with additional offices in London and Sydney. For more information, visit bronto.com.

Release Notes

Bronto Extension for Magento - Version 2.1.0

2013-09-26 20:46:20
  • Version number: 2.1.0
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12, 1.13
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This release includes some great new functionality as well as aggregates a large number of fixes. Also, the Bronto Extension for Magento is now able to officially claim support for Magento Community Edition version 1.8 and Enterprise Edition version 1.13.

Visit the Bronto Magento Resource Center for installation instructions, configuration steps, release notes and more!

Bronto Extension for Magento

2013-07-22 21:07:08
  • Version number: 2.0.4.2
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is a maintenance release that aggregates a couple of fixes.


For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.


Note that the Bronto Extension for Magento may not function properly with a Magento site where the Magento core has been modified, with modified Magento themes, or where another extension has modified the Magento core.


Note: Upgrading to 2.0.4, or above, will delete any existing reminder rules so you will need to recreate them.


Changes from 2.0.4:

+ Fixed “Contact Import: Error notices being displayed for known attributes missing label."

+ Fixed “Order Import: JavaScript block replacing before_body_end content.”

Bronto Extension for Magento

2013-07-22 16:25:47
  • Version number: 2.0.4.1
  • Stability: Development
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

There was an error during the packaging of this version where certain code was not included so please do not install this version.

Bronto Extension for Magento

2013-06-28 22:27:05
  • Version number: 2.0.4
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is a maintenance release that aggregates a number of fixes.


For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.


Note that the Bronto Extension for Magento may not function properly with a Magento site where the Magento core has been modified, with modified Magento themes, or where another extension has modified the Magento core.



Note: Upgrading to 2.0.4 will delete any existing reminder rules so you will need to recreate them.



Changes from 2.0.3:

+ Fixed “Order Import: Configurable product prices not coming through with order.”

+ Fixed “Newsletter Opt-In: Unsubscribes customers after creating an order”

+ Fixed “Contact Import: Status bar not getting updated”

+ Fixed “Error when clicking Verify Now”

+ Fixed “Failed Orders/Contacts continue to retry to import”

+ Fixed “Minimum length on ‘Create New’ fields for Contact Import”

+ Fixed “Contact is being added as Transactional before Cron runs”

+ Fixed “Contact Import not importing correct number of contacts”



Changes from 2.0.3.5:

+ Fixed “Reminder Emails: Minute of the hour displaying when module is disabled”

+ Fixed “Reminder Emails: Abandon cart email sending to those who shouldn't have received it”

+ Fixed “Order Import: Product Link pointing to wrong website in contacts grid”

+ Fixed “Newsletter Opt-In: Unconfirmed status not getting updated in Bronto once a customer confirms newsletter sign‐up”

+ Fixed “Reminder Emails: Multiple emails sent for single rule”

+ Fixed “For Magento Enterprise 1.11.x: Error when clicking on Transactional Emails after enabling the module”

+ Fixed “Order Import: Conversion tracking from Reminder Emails”

+ Fixed “For Magento Professional 1.9.x: Error when importing Transactional Email templates”

+ Fixed “Reminder Emails: Carts being matched but not sent”

+ Fixed “Reminder Emails: Cart Url going to empty cart if not logged in”

+ Fixed “Order Import: Not importing correct number of orders”

+ Fixed “Customer Import: Admin page not loading due to duplicate attribute exception”

+ Fixed “Customer Import: Custom attributes not showing in form if not visible in front-end”

+ Fixed “Customer Import: Certain customer attributes not being mapped over.”

Bronto Extension for Magento

2013-05-09 16:36:22
  • Version number: 2.0.3
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.9.0.0, 1.9.1.0, 1.9.2.0, 1.10, 1.11, 1.11.1, 1.12
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

This is a maintenance release that aggregates a number of fixes.


For installation and configuration instructions, as well as a full list of new features and known issues, please review the Implementation Guide.


Note that the Bronto Extension for Magento may not function properly with a Magento site where the Magento core has been modified, with modified Magento themes, or where another extension has modified the Magento core.


Changes

+ Fixed “Install Verification: Roundtrip verification fails with a valid API token if the configuration is not saved before running verification” – the API token is now saved automatically before trying the roundtrip verification.


+ Fixed “Contact Import: Contacts created from the Magento backend (“Admin”) are not imported. This only affects customers created from the Magento backend"


+ Fixed “Contact Import: Custom Customer Attributes are not always imported correctly. This only affected Enterprise customers."


+ Fixed “Newsletter Opt-­‐In: Contact is being added as Transactional before the cron runs"


+ Fixed – Reminder rules not saving for certain customers on certain versions


+ Fixed – When clicking on System->Transactional Emails, a Column Not Found error was thrown. This was only found for certain customers on certain versions.

Reviews

About the Developer

This extension was developed by and is supported by BrontoSoftware

Bronto Extension for Magento 4.4 5 25 25
Bronto extension increases revenue and customer interaction Bronto's Magento extension has increased our overall revenue by almost 10%! We are a multi-channel, multi-store (7# Magento user. The extension works as advertised and allows us to import customer, product, and order information as well as send cart abandonment and product review emails. Bronto support has also been very helpful and have given thorough answers to all of our questions. The code also follows Magento's best practices very well, which is great for developers who may need to customize any features not immediately available. We are currently using extension version 2.1.0. This is a pretty hefty extension with a lot of database setup #contains 8 mini-modules as of our version), so make sure to put your site in maintenance mode when installing. Configuration with our Bronto account wasn't 100% straight-forward for us since we're running a multi-site, multi-store-view Magento instance; however, once everything was configured, we were able to let it run on its own with few problems. September 25, 2014
Bronto has improved our email marketing! Using Bronto's Extension for Magento has increased our email marketing channel by over 20%. Not only that but it was easy to install and extremely user friendly. Bronto is an excellent company and their synergy with Magento is superb! September 23, 2014
Great Email Extension Bronto has provided a great extension here; everything works as advertised straight out of the box. The documentation is easy to understand and useful and we had no problems switching our client from their old ESP to Bronto. Beyond the Extension itself the Bronto support team was excellent. We were provided a very good communication channel with their implementation team and they stayed up late with us when we did our GoLive deployment. I’ve been able to meet a couple of Bronto staffers in person and they are professional and knowledgeable about their product. This is definitely one of the better Magento Extensions out there. September 12, 2014
A Great Extension with easy to use Features Bronto made it very easy to install this plug-in, providing excellent support from testing through to launch. We experienced one outage which was fixed within minutes of being spotted, again a great response. The features are great, simple are straight forward to use allowing rules to be set up and managed quickly and efficiently. September 5, 2014
Latest Version Works Well We had a number of issues with the previous version of this extension, however, the latest version has been stable and for the most part functions as expected. We have had some issues with the shopping cart abandonment emails, however, Bronto's technical support team has been helpful with these. Overall, it's a good extension, with some great functionality, and it makes a lot of our day-to-day and email marketing tasks much easier to deal with. August 29, 2014
Easy, Reliable & More Conversions - I'm Happy My experience with Bronto: Everything is designed specifically to assist you as an ecommerce manager or email marketer to drive email revenue with ease. This extension is just an added bonus and it solved a lot of problems for me. The install/upgrade is quick, error free and fully supported if you need it. The "How-to" documentation is great too. The extension imports customers, orders, sends transactional emails, review emails, abandoned cart emails (we have a 40% conversion rate from this email alone), you can also insert dynamic product content and coupons within your marketing emails. New extension features are being released regularly too. Having used a lot of other email software with Magento, I can only say that Bronto as a company knows what they’re doing and are giving you the tools and knowledge to help you grow your email revenue quickly. So, use the software, follow the guides and take their recommendations. The results speak for themselves. Thank you all at Bronto for your time and attention. Cheers August 21, 2014
Excellent Extension <p>As <a href="http:www.razoyo.com">Magento Certified Developers at Razoyo</a> we write custom extensions and integrations all the time and, I have to admit that Bronto's extension is among our favorite and quite impressive. We are a developer, merchant, and Bronto agency, so, we can appreciate the flexibility and power of the extension perhaps more than most.</p> <p>We used Bronto on several stores without syncing data (other than new customers) for several months before trying out the extension. Syncing the data and using the transactional email capabilities, however, has been an enormous benefit and a game changer for us. We have one client, whose email list of less than 10,000 subscribers consistently rakes in over $200K/yr in directly revenue from Bronto.</p> <p>We consistently use the Recency-Frequency-Monetary data afforded by syncing client orders to segment campaigns to our 700K+ subscriber base on a regular basis. While we did have to babysit the extension a bit early on, once we had our configurations properly tuned on both ends, verifying data transfers from Magento to Bronto became a non-issue.</p> <p>Finally, it has an ample array of tools within the configuration panel itself to verify the state of your data and easily identify any synching issues. Not having to get a developer to dig through the logs to trouble-shoot any discrepancies has really helped us minimize the amount of time needed to keep our systems running like clockwork.</p> August 14, 2014
Cost effective & efficient Having worked with a number of other ESPs in the past who had complicated and expensive installations, I was extremely pleased to learn that Bronto's extension could hook directly into our ecommerce platform. We ultimately selected Bronto because of their Magento extension which was easy to install across all four of brands in a mutli-site account. The fact that its user interface is extremely intuitive for a non-tech person to work in on a daily basis is a huge bonus and saves us lots of headaches. Our team is really pleased with our decision. August 14, 2014
Best Way to Increase Sales We love Bronto. It's been a key part of our enhanced marketing plan to increase sales, and our email marketing efforts have improved our sales better than any other update we have completed. August 13, 2014
It does what it says We've got several stores and we're using this extension on all of them. It's been a year since we installed it on the first of our sites and we've been through different versions since. We had problems with the installation and use of early versions, and also came across a few bugs, which were often fixed shortly after us reporting them. Overall the support has always been great. Jeremy (from the Bronto team) has been of great help all this time. I am happy with the way it works at the moment and would recommend anyone using Magento to use it too. August 4, 2014
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Customer avatar
We currently have v. 2.0.0 and need to update to 2.0.1 ASAP. When installing (http://connect20.magentocommerce.com/community/Bronto_Extension) with magento connect manager. We get an error;

"Checking dependencies of packages

CONNECT ERROR: Package 'Bronto_Extension' is invalid
'./app/code/community/Bronto/Common/Block/Adminhtml/System/Config/About.php' already exists".

How are we supposed to update to newest version?
We have Magento Enterprise v. 1.12.0.1.
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travisromine
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1 year, 7 months ago
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Customer avatar
Answer: 
Hi Travis,

Please use Magento Connect to first "uninstall" the old extension and then install the new version. It appears that Magento Connect won't upgrade if the underlying files have been modified, such as through applying a hotfix.

Any settings or data that you configured should be retained through the uninstall / reinstall process.

Thank you!
Bronto Software
by
BrontoSoftware
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1 year, 6 months ago
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Got the following error while installing the extension

Package community/Bronto_Extension 2.1.0 depends on PHP extensions: Array,Array
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akshay_logixal
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10 months ago
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Customer avatar
Answer: 
Hello!

Thanks for reaching out. That error is saying you are missing a couple PHP extensions that are required by our Magento extension. The two most likely ones are SOAP and OpenSSL, do you happen to have those installed on your machine?

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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10 months ago
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It looks like your devs overthought things, when installing into a brand new magento install, this fails with the following error message:

a:5:{i:0;s:274:"Error in file: "app/code/community/Bronto/Order/sql/bronto_order_setup/mysql4-upgrade-1.1.6-1.1.7.php" - Failed Modifying Table SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bronto_order_queue' doesn't exist";i:1;s:1026:"#0 app/code/core/Mage/Core/Model/Resource/Setup.php(645): Mage::exception('Mage_Core', 'Error in file: ...')

Far as I can tell, your install scripts don't create that table until mysql4-install-1.1.8. oops
by
freshproduce
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5 months, 1 week ago
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Answer: 
Hello freshproduce!

Thanks for reaching out. I hope the following is helpful, but please feel free to contact Bronto Support or myself directly (chris.geiss@bronto.com) if you need any additional assistance. I will shoot a note to your Account Manager to make sure they follow-up with you on this. Thank you for continuing to be a great Bronto customer and, as an aside, my friend loves your dresses :)

---

We regularly test fresh installs on all supported versions of Magento, including 1.8CE, and we have not encountered this. Have you ever had a version of our extension installed on your server before? Even if you had uninstalled the previous version, Magento may still have a record of that.

Magento stores extension information in the core_resources table, and if you simply remove the extension from the file system, these install entries remain in the database. Magento will attempt to "upgrade" from that point on the next time you try to install the extension.

Since version 2.2 of our extension, for those that encounter trouble upgrading, we began to provide a script that will ensure upgradability by forcefully wiping these temporary tables. The fix script is located at ${MAGENTO_ROOT}/shell/bronto/fix.php, and it will correct any table created with our plugin. You can find full documentation on how to use it on the Bronto Magento Resource Center (http://dev.bronto.com/magento/2.2/installation/database-upgrade-script). Please be sure to read all instructions before moving forward and let us know if you have any questions.

---

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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5 months, 1 week ago
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Module: Bronto_Reminder
Version: 1.4.16
Magento version: 1.6.1.0
Class: Bronto_Reminder_LoadController
Method: indexAction
Line number: 18

The store is hard coded to 'default'. This will break if the merchant changes the default store code. 'default' could be changed to Mage::app()->getStore()->getCode(). Is this going to break anything?
by
Next2Mage
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4 months, 2 weeks ago
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Answer: 
Hey Next2Mage!

Thanks for reaching out. Based off of the internal version mentioned, it appears that your version of our extension is between 2.2.0-2.2.2. You can find the public version of our extension on the Bronto General settings page under System/Configuration.

While I see it on line 16, that piece of code you're referencing should not be a cause for concern. The LoadController file is used for handling a user clicking a link back to their cart from an email. If they are not logged in, it will redirect them to do so before then bringing them back to the cart. The store code is not exactly hardcoded there, it is only set to default if the URL does not contain the store variable and we do this as a safety mechanism. The URL is originally generated by Mage_Core_Model_Store::getUrl and that is expected to return the store code as part of the URL. Since that URL is being passed into an email as static content, if an admin were to change any store code, default or otherwise, after an email has been sent then they run the risk of that link no longer working as expected.

Please reach out to me directly if you have any further questions so we can discuss them in more detail.

Thanks again,
Chris Geiss
Manager of Engineering Services
chris.geiss@bronto.com
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BrontoSoftware
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4 months, 2 weeks ago
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Currently we are using Magento Bronto version v.2.0.3. Now we need to upgrade it to latest version version 2.3. But while upgrading all our customer, orders, newsletter datas should not be lost from our database. Could you please provide the detailed instructions to proceed with this.

Can we directly upgrade from version 2.0.3 to v2.3? Or else we need to upgrade to some intermediate version and then to latest version?

If we remove the old installed files means all our data will be lost right?

Please clarify.
by
jaya_27
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4 months ago
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Answer: 
Hi jaya_27!

Thanks for reaching out, we would be happy to help you understand the upgrade process. We are always moving forward to deliver enhancements that provide value to our customers so I am glad you are looking to take advantage of the latest release.

We actually have answered your question on our Developer Q&A forum, which is also where our Magento Resource Center is located, so let's please continue the conversation there:

http://dev.bronto.com/question/how-update-bronto-latest-version

We can also help from an implementation standpoint if you would like to leverage our Professional Services team. You can contact your Account Manager for more details.

Thanks,
Chris Geiss
Manager of Engineering Services
by
BrontoSoftware
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3 months, 3 weeks ago
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