licentia

Email & SMS Marketing Automation

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The most comprehensive and automated Magento Extension for SMS / Email Marketing.
Compatible with:
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Magento Connect 2.0

Magento Connect 2.0

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Overview

Email & SMS Marketing Automation

Important Information

Manual: Manual [EN] | Manual [PT] | Support: support@licentia.pt (GMT timezone)

Also check: Customer Segments & Pricing | Customer Equity & LTV

All features listed here are performed directly in your Magento Administration

How about having your Magento site automatically send emails and SMS, launch behavioral targeted messages, reduce shopping cart abandonment and run re-engagement campaigns?

You need an E-Goi.com account in order to use this extension. If you don't have an E-Goi account please click here. If you want to know more about E-Goi click here

How to fix most issues: Please make sure your CRON job is setup and running. Over 90% issues reported can be solved by enabling it. Cron jobs are used to sync data, update segments and send campaigns. More info about configuring your cron here: http://www.magentocommerce.com/wiki/1_-_installation_and_configuration/how_to_setup_a_cron_job

Segments

:: Guest Customers support (beta) :: Use segments to truly personalize customer experience, either on your online store or in your email campaigns
:: Segments allow store owners to offer products, promotions, etc, based on customer activity, so they only receive relevant offers
:: Segments are created based on any customer attribute, or based in a variety of options from customer active, such as: abandoned cart, wish list, previous orders, previous order items, most viewed products, and others…
:: Having this ability, allows you to pre-define a subset of actions for that segment. Create campaigns to offer customers from a specific country a 10% discount in theirs national holiday. Increase efficiency by only sending to customer who have purchased more than XX over the last year, send only to customers who have opened your newsletter and bought something in your store.
:: Create a segment with your most valuable customers and automatically change their customer group so they can benefit from discounted prices. As soon as they leave the segment, they will see their Customer Group reverted.


Shopping cart abandonment

:: Send automated emails to customers with products in their shopping cart


Coupons integration

:: Send a unique coupon in every email you send in your campaign. Taking advantage of E-Goi coupon widget allows you to create a unique coupon for every email. That coupon can only be used once
:: Force a match between a coupon and the newsletter email. In this case you know only that customer can use that coupon.


Conversions

:: Now you can know how much return are you having from you campaigns.
:: If your customer receives an email, clicks in a link from that same email and then buys something from your store you just got a conversion. Congratulations about that.
:: You have a summary per campaign and customer. You can also see a detailed view of every purchase that was made for that specific campaign or from that specific customer.


Customer activity

:: E-Goi user activity widget allows you to recommend different products to each customer. But the great part is that the products customers get recommendations are based on their activity in the store. So no random products to show or trying to guess anything. This widget can be placed in your campaigns or directly in your online store.
:: Build recommendations based on activity like: most products views, category views, wish list, abandoned carts, related products, recent or attributes lists.
:: This widget can understand user activity to such extent that he knows what attributes your customers navigate and redefine searches. An example. If you have a computer and smartphone store, we know what type of products your customer wants and what subset. So, he can be only interested in Nokia products in the red color. We can recommend him that.


Campaigns

:: Send campaigns to multiple lists and multiple segments at once.
:: Create recurring campaigns and let Magento do the work for you.
:: Merge the power of segments, widgets and recurring campaigns and have a newsletter being sent every day to customers who made their last purchase 3 months ago. Every day a new group of customers will receive that newsletter. Make them an offer based in a existing promo rule. Or why not send an email one week after the customer last purchase with products related to the ones he bought? If a customer buys a printer, next week he can receive such products as toners, paper, or anything else.
:: If you know the life span of your product you can have Magento send your customers two days before product life span a reminder and a promo code. Schedule campaigns so you can build the Christmas or any other holiday in advance.


SMS

:: Send SMS campaigns to your customers. SMS campaigns can also be sent to segments and you can even use the coupon code widget.
:: Send customers SMS notifications when their order is shipped, invoiced or a new comment is added to it.
:: Are you a busy person? No problem. We can send you a daily report by SMS of your store big stats. How many new customers in that day, how many orders, shipments, etc.


Engagement

:: Combine the power of segments to recurring campaigns and widget to reward your most loyal customers. It’s harder to get a new customer than keep an existing.
:: Reward customers who are active in your store. The ones who comment, add new tags, complete the order.
:: Send shopping cart abandonment reminders. Send payment reminders. This can all be automated


Reports

:: Real time clicks, conversions and opens
:: Have in deep reports about a campaign
:: Know who and from where are your customers
Release Notes

Improvements

2015-08-30 22:43:32
  • Version number: 0.11.0.5
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Added support to sync customer account fields with list extra fields.

Bug Fix

2015-08-11 15:40:07
  • Version number: 0.11.0.4
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0


Fixes bug when setting up your account

Bug Fix

2015-07-23 14:14:54
  • Version number: 0.11.0.3
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0


Fixes a bug when updating campaign reports

Bug Fix

2015-07-21 14:49:00
  • Version number: 0.11.0.2
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

Fixes issue when getting egoimmerce data

Bug Fix

2015-07-07 23:57:39
  • Version number: 0.11.0.1
  • Stability: Stable
  • Compatibility: 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0


Adds 1.9.2 compatibility
1 2 3 4 5 ... 20
Reviews

About the Developer

This extension was developed by and is supported by licentia

Email & SMS Marketing Automation 5 5 5 5
Amazing product! This is a must! I was looking for ways to automate communication with customers, and this delivered so much more... Could have ready made templates, though. April 29, 2014
There's no way to import the contacts? I only see the option to add one by one September 18, 2012
Cool extension! Just tried some features regarding the abandonment cart and its working very well.. I hope i can gather more sales with this messages :) Meanwhile can you please tell me if are there any revenue reports of each campaign? I coudlt find it. Thanks and congratulatiions! September 12, 2012
Not working September 10, 2012
It works quite well Congrats ;) July 6, 2012
  • 2015-08-30T10:41:09.264-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_5, tr_5
  • loc_en_US, sid_13506, prod, sort_default
1-5 of 5
Q&A
(11 Questions : 8 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26623543
Customer avatar
http://connect20.magentocommerce.com/community/Licentia_Fidelitas

This is the extension key I am using and getting error:
CONNECT ERROR: Package community/Licentia_Fidelitas 0.1.2.1 depends on PHP extensions: Array

I am using Magento Connect 1.7.0.1
by
ashuiims
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2 years, 6 months ago
+2points
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_410
Customer avatar
Answer: 
Hi ashuiims,

This seems to be a Magento related issue and not an extension one.

Please refer to this topic for more info: http://www.magentocommerce.com/boards/viewthread/279117/

Regards,
by
licentia
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2 years, 5 months ago
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1 answer

404 Error

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I have installed the plugin but when i go the configuration it says 404 error and when i connect this with e-goi account via API key, it gives a lot of errors.

Please suggest how to resolve these issues.
by
rohitrajjain
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2 years, 5 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_410
Customer avatar
Answer: 
Hi rohitrajjain,

Sorry for the late reply.

Are you still having issues with installation? If yes, can you please provide a little more information about the errors that occur?

Regards,
by
licentia
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2 years, 4 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27508633
Customer avatar
I tried your plugin but not able to find where to put Sender details. Can you help me finish this.

Regards
Ramanath Jha
by
rambo12
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1 year, 4 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_410
Customer avatar
Answer: 
Hi Ramanath,

Sender details must be inserted/edited in your e-goi.com account.

This extension only lists the available senders for each channel. The sender details configured in your account will then be used in your campaigns.

Regards,
by
licentia
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1 year, 3 months ago
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1 answer

Dubai, UAE

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27719841
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Would this work in the United Arab Emirates?
by
nmuqbel
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7 months ago
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Answer: 
Hi nmuqbel,

We see no reason why it shouldn't.

Regards,
by
licentia
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7 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27619266
Customer avatar
Can this extension support the following:

Importing existing contact list?

Email Automation? Basically, I want to send 3 emails to my entire contact list with a sale / promo code, but if a customer purchases a product after the first or second email, they do not receive any additional emails. Is that possible?
by
kylebombardier
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6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_410
Customer avatar
Answer: 
Hi,

This extension will import existing Magento Core newsletter subscribers.

If you need other import options, you can use your e-goi.com panel and then subscribers will be sync to Magento.

Regarding your second question, you can create a segment for customers who haven't order in the last X days. Let's say 10. When you send the first campaign and if someone makes a purchase after, they will no longer be in the segment because they made a purchase less than 10 days ago. The same for the third campaign.

If you need a more direct assistance, please email support@licentia.pt
by
licentia
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6 months ago
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1 answer

Unable to Install

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27619266
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I am getting the following error:

community/Licentia_Fidelitas: No releases for 'Licentia_Fidelitas', skipping
by
kylebombardier
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6 months ago
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Customer avatar
Answer: 
Hi,

What version of Downloader are you using? And your Magento version?

It seams you are using the wrong downloader code.

For a faster response, you can email support@licentia.pt
by
licentia
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6 months ago
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1 answer

Updated list e-goi

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_306724
Customer avatar
Customer cancels newsletter subscription list and e-goi updates, but again when signing the list is not updated. What must I do to upgrade?
by
SergioMordente
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6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_410
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Answer: 
Hi Sergio,

You should always make sure you ave the latest version installed. Just go to "E-Goi/My Account" and on the top left side you will see a version notification.

Regarding the question, If you use version 0.9+, callbacks should update your magento subscribers status in a few seconds. If not, you must wait for the cron to run and update the subscribers list.

Please note that the status that matters is the one in the E-Goi panel. If there he is active, sending a campaign from Magento will also send it to him.

If you need any further info, please send an email to support@licentia.pt

Regards,
by
licentia
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6 months ago
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Avatar Image Url:: http://www.magentocommerce.com/magento-connect/media/avatars/avatar_25947986.jpg
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Hi,
We have installed your extension. Great extension! Functionality is amazing.(If we can use :))

But user manual is weak. How can we arrange Abandoned cart emails? with a coupon code?

I don't understand how to configure it? There's a widget... Where to put this widget?

Thanks a lot for the extension, please give hand.
We would like to efficiently use your extension. We top up our account in egoi site already.... :)
by
secaliskan
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1 month, 1 week ago
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Avatar Image Url:: http://www.magentocommerce.com/magento-connect/media/avatars/avatar_410.png
Customer avatar
Answer: 
Hi,

1) You first need to get your subscribers with an abandoned cart. To do this you need to create a new Segment. Go to "E-Goi/Segments" and add a new one.

Call it "Abandoned Carts". Click on "Save and Continue Edit" and a new left tab will appear called conditions.

Click in the green arrow and choose from the select menu "Days abandoned cart", and insert the desired number.

Now that we already have the abandoned cart owners, lets create a campaign. Go to "E-Goi / Campaigns" and click "New".

Fill all the obvious fields and in the "Segments" field, choose "Abandoned Carts". This makes sure the campaign will only be sent to subscribers with abandoned carts.

Composing the campaign.

You can insert in the campaign the subscriber current shopping cart details. To do that, when in the editor, click on the "New Widget" button and choose from the select menu "E-GOi - Product Listing based user's activity". From the new options choose "Products in abandoned cart".

In the template field you can change the value to "fidelitas/widgets/abandoned.phtml".

Regarding the coupon code, you have to options. Use the same for every subscriber or generate a new one.

If you want every customer to have its own coupon, insert another widget called "E-Goi - Coupon Code List" and choose the rule from that list.

Regards
by
licentia
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1 month, 1 week ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_293227
Customer avatar
It is not possible to install this extension on my Magento 1.7.0.2

I get this error:

Exception during cache and session cleaning: Error in file: "/...../app/code/community/Licentia/Fidelitas/sql/fidelitas_setup/mysql4-install-0.1.0.php" - SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'USING BTREE, KEY `list_i` (`list`) USING BTREE, KEY `uid_i` (`uid`) USING BT' at line 38
by
dc006
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2 years, 4 months ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26025947
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Fatal error: Class 'Licentia_Fidelitas_Helper_Data' not found in /var/www/emailready/app/Mage.php on line 546
by
tanwarabid
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1 year, 11 months ago
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  • 2015-08-30T10:45:52.979-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_13506, prod, sort_default
2 next>>
  • 2015-08-30T10:45:52.983-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_13506, prod, sort_default
2 next>>
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