Yotpo Product Reviews
You can tell a lot of planning went into this. The instructions were super easy and well thought out. It functions quite well out of the box, yet is highly customizable. Tech Support is great and highly responsive. We're already seeing an increase in sales because of this! Showcased at http://dbacases.com
March 13, 2013
Nice extension, installation was super easy.
I love the feature of automatic email to the customers.
Just some translation requests, not all text is translated in Portuguese, but is being worked on.
March 11, 2013
Super slick and useful extension
So easy to install, work out of box. Make sure you log out and log back in after you install the extension. I love the extension.
March 9, 2013
Great plug-in, but some room for pirvacy improvements
The plug-in is easy to install. A great feature is the generate reviews for past orders function, which asks all the customers from the last 90 days to write a review. A great way to get your reviews to get started.
The looks and feels of this plug-in are also great. The social media plug-ins work great.
The disadvantage of the plug-in is the privacy of the user submitting the review, which is becoming increasingly more important.
I dislike the fact that the Facebook and Twitter feed post reviewer's full name! Also, in the profile when you click on someone's name in a review, it will give you the full name. Privacy is a hot topic in the EU, and people don't want their names all over the internet. Besides, you are giving full names to your competitors. I would really like to see this changed (maybe an option webshop managers can configure).
March 6, 2013
The system is terrific and the support is spot on. It implemented easily and I really like the fact that it automatically emails my customers a set amount of days after their purchase.
I have many more reviews this way.
February 22, 2013
Best review system hands down
Yotpo is the best review system you'll find for Magento.
Initially I was a bit worried about making the jump from the standard Magento review system to Yotpo, but several months later I'm very happy that we did.
It looks good, helps to increase trust and social proof, helps to increase the number of reviews you get and integrates tightly with social media.
Because Yotpo increases credibility, by showing your customers that reviews were written by real people, and syndicates recent reviews to social media automatically, it also helps you to boost traffic and sales.
It's very easy to change Yotpo's fonts and colors to match nicely with your store's design and only slightly harder to install (but there are detailed instructions to walk you through it). And if you have any questions or concerns, the Yotpo team are very friendly and helpful.
You might be able duplicate some of this functionality by installing a bunch of different extensions or doing significant custom coding, but why spend all your time worrying about that when Yotpo already already has that sorted?
What's more, it would very likely cost you money to add all this functionality to your site. Whereas, even though it's well worth paying for, Yotpo is free is small businesses (they only charge sites that have a large number of visitors).
Reviews are critically important to all businesses (both offline and online) these days and anyone who doubts that should Google 'ZMOT' for some interesting reading material. They're one of the things you absolutely want to get right.
So it's a great relief to let Yotpo take care of reviews so that we can get on with running other parts of our business.
February 21, 2013
Unfortunately YotPo's not integrated to Magento profiles - is there a plan to do that?
February 21, 2013
Firstly this really is a great Magento extension.
I am having a small problem, when I try to export an existing built-in comment to the Yotpo I get a security warning dialog box which asks 'Are you sure you want to continue sending this information?'. When I click continue it logs out of Magento admin and the comment is not exported. I have tried many ways to export the comments but I cannot get it to work. Any help would be much appreciated.
January 17, 2013
Hi, this extension is very good. Now i need aftersales comments, not for the product... but for the transaction. Can i customize this extension to do this?
January 5, 2013
Very good review system - fake review issue is getting bigger, so Yotpo is going to offer a superior solution to most out there. We had a small integration issue and the support team jumped all over it to sort it for us - 100% recommendation from us to use this - a really clever piece of kit !
December 18, 2012