Yotpo Product Reviews
Excellent - Must Have!
This extension brought a new tool to my business.
June 5, 2014
Perfect Reviews Extension
I found Yotpo after seeing my friend using it on his site. What I really liked (aside from it being free!) was how it shows "Verified Buyer" next to reviews by customers - this really helps authenticate the review to potential customers and adds value.
Upon using Yotpo now for 2+ weeks on The Spotted Door, here is what I love about it:
(1) Customization of widget onsite = you can input your exact color (hex) to use for the text, review title, etc. You really can make the widget fit into the theme of your store.
(2) Customer notifications = you can set how many days post-order you would like before Yotpo auto-sends an email to the customer requesting a review. The customer can complete their review right within their email without having to go anywhere else (they can if they choose).
(3) Admin notifications = when a review is left, you receive an email notification. From there, you can click within the email to "Publish to My Website" (one-click) as well as to "Push to Social" (one-click) which will auto-post it to your Facebook or Twitter accounts per your settings. (Note: these posts as well have a default template you can then edit however you'd like your post to appear)
(4) Facebook reviews tab = you can add a tab to your FB page for reviews (as of this writing, ours is not live yet).
(5) Yotpo dashboard = allows you to see how many visits / purchases associated with Yotpo, how many follow-up emails were sent each month and how many reviews, etc. You can also create coupons, though I've yet to try that.
(6) Support = I did have issues on my first day, which appears to have been when they had a planned system outage for some updates (bad timing); either way, every single one of my 4 rather redundant support requests was answered (within 24-hours generally) and addressed professionally.
Overall, I'm a big fan and would recommend!
May 27, 2014
Great Extension! You will definitely love Yotpo!
Totally amazed with the features, capabilities and usefulness. I fully recommend this extension to Magento store owners. What I am waiting now is its integration with Google rich snippets.
May 27, 2014
Exactly what I have been waiting for
I have been looking at a testimonial for sometime now & after testing this product, I have to say I get both of both worlds, product review + testimonial & being to upload the reviews to my social accounts is another bonus.
May 21, 2014
Must have functionality for Magento
Till recently I used the built-in review function of Magento CE. It was good. But, if you need to go a step further and enhance your sales review process on a manageable and easy way, you must use Yotpo.
First of all, the basic verison it is free, very good for small merchants.
Secondly, the integration with the social media, the dashboard, the ease of management and the clever email setup of yotpo, makes it a no brainer for beginners and merchants that do not have a it-pro on the payroll.
Last but not least, it works, I gather more reviews the past 10 days, I engage better my facebook and twitter account and I can see statistics otherwise not visible,
Bottom line: one of the best extensions, +/- easy to install on the site and very good support.
A must have for every merchant, small or big
One drawback is that I would love to see yotpo connected to my rewardpoints extension (in my case this of j2tdesign) So that customers get automaticcaly the reward points when they place a review. this could be a future request.
Thank you guys and keep up the good work!
May 14, 2014
The best review extension
Excellent extension. A great proposal to customers.
This is an extension that did not yield problem and offers great features.
I believe that with the creation of mini site as they suggest, my store appear more in search engines.
Congratulations! Keep the good work!
Excelente extensão! Uma ótima proposta aos clientes.
Essa é uma extensão que não deu problema, oferece ótimos recursos.
Acredito que após a criação do mini site como é sugerido por eles minha loja aparece mais nos buscadores.
Parabéns, mantenham o bom trabalho!
May 13, 2014
Good Product worth having
exactly what they promised, plus excellent customer service if required
May 8, 2014
Easy to install and great developer support. Highly recommended!
April 21, 2014
Good instructions on how to install.
I was afraid, but it Worked out of the box on 126.96.36.199 old version, and adapted to our theme without any problem.
April 21, 2014
Love it. So well thought out. So well implemented.
I wish more products had this quality.
The support is fast and accurate.
The back end is elegant.
April 21, 2014