YotpoReviews

Yotpo Product Reviews

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Generate tons of reviews and use them to drive qualified traffic and more sales to your store!
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Magento Connect 1.0 change

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Overview

Yotpo Product Reviews

Yotpo helps Magento stores generate tons of reviews and use them to drive qualified traffic and more sales to your store. Yotpo is free and takes 5 minutes to install.

Join the 50,000+ stores using Yotpo today.

  • Generate tons of reviews, without lifting a finger.

  • Automatically email your customers at a set time after purchase, asking them to leave a review. The magic is, Yotpo is the only reviews solution that lets your shoppers write their review directly in their email inbox, making it super-easy for them to leave feedback. Yotpo gets reviews from 6-10% of your shoppers.

  • Turn visitors into shoppers.

  • Nothing helps convert unsure visitors into confident shoppers better than trustworthy product reviews. With Yotpo, you can display reviews on your product pages or anywhere else on your site using our fully customizable widgets.

  • Customize your reviews display and emails.

  • Yotpo gives you the power to strengthen your brand by customizing all elements like the Mail After Purchase and Reviews widget. Change these elements to match the look & feel of your store using our simple customization tools or advanced CSS & HTML customization.

    Want even more great tools? Try out Yotpo Premium, FREE for 30 days.

  • Display review stars in paid & organic Google search results with our Google Seller Ratings and Rich Snippets integrations.


  • Share reviews on Facebook & Twitter, and allow your shoppers to do the same.


  • Respond to your reviews, publicly or privately.


  • Answer your visitors’ questions, directly on the product page (or let past buyers answer).


  • Offer your shoppers coupons for writing and sharing reviews.


  • Choose products to promote and up-sell to likely buyers.

  • And so much more!

    Wanna kick the tires? Try out Yotpo Premium, FREE for 30 days.

  • Release Notes

    New reviews export feature

    2013-01-06 13:45:43
    • Version number: 1.3.1
    • Stability: Stable
    • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

    Ability to export reviews from the built in reviews system

    New plug and play installation process

    2012-12-25 16:29:00
    • Version number: 1.3.0
    • Stability: Stable
    • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

    - The Yotpo Reviews widget now displays on product pages as a plug-and-play solution, with no extra coding necessary.

    - The extension now supports Magento versions 1.4 and above

    - Users who have used previous versions of the extension and upgrade to this version will need to remove the old widget code from the view.phtml file or disable the default widget location on the admin panel.

    New features

    2012-11-26 18:32:22
    • Version number: 1.2.0
    • Stability: Stable
    • Compatibility: 1.2, 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

    - New feature to allow buyers to write a review from the mail after
    purchase

    - Writing reviews without social login

    javascript over https

    2012-10-14 13:17:08
    • Version number: 1.1.2
    • Stability: Stable
    • Compatibility: 1.2, 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
    You must be registered and logged in to get extension key.

    Magento Connect 2.0

    Magento Connect 2.0

    changed javascript to work over https

    Minor bug fix

    2012-09-23 11:20:40
    • Version number: 1.1.1
    • Stability: Stable
    • Compatibility: 1.2, 1.3, 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
    You must be registered and logged in to get extension key.
    You must choose from Magento Connect Version 1.5.1.0 or 2.0.
    Learn more

    Magento Connect 1.0 change

    Minor bug fix
    Reviews

    About the Developer

    This extension was developed by and is supported by YotpoReviews

    Yotpo Product Reviews 4.8 5 136 136
    Bad Support / Not professional Beware of what you start with this company. The support of Yotpo is bad and unprofessional. I reported 3 bugs. The only respons i got is that they want FTP access and Admin access. A telephone call seems impossible.... ONLY e-mail support is possible. If you don't respond they close your tickets in 2 days... they don't even track if you are waiting on feedback etc..... If you run a decent website ( e-commerce shop ) , you don't let externals on your server and messing around on your admin panel with all customer data, but they don't seem to gasp that. So , if you run a Hobby shop and have good programming skills you should be fine. Anything else i should suggest looking at another piece of software. October 20, 2014
    Easy installation - Works as described Was up and running in less than 20 minutes. Already received a few reviews. September 29, 2014
    Excellent app and service. We decided to start using Yotpo as the reviews system that Magento uses as default was gaining us no reviews at all (it's not obvious!). Yotpo is free and so was worth a try. Within 24 hours our reviews shot up to 75 and we now have hundreds. The worry that customers wouldn't like receiving requests to review proved to be unfounded. We've had no complaints. We needed to contact customer support twice. Both times we received very helpful and friendly support. Can't fault the product or the service. Excellent on all counts. You can see the app working on our website: http://www.hobbycomponents.com - It's easily customisable so it looks great on your website. Very pleased. September 23, 2014
    Great Extension - A must have for reviews The importance of product and store reviews for e-commerce cannot be understated. Reviews help build customer confidence and with SEO - and Yotpo's extension is the way to go to get your reviews rolling. Their product is so easy to use that large percentage of customers use it to leave reviews. Frankly, we were shocked at how many reviews we got as fast as we did. Some of the great things: - Product reviews show up on adwords as well as your site (depending on Google) - Store reviews show up on site and your local Google listing - the Q & A encourages questions. - the ability to push reviews to social media - support is fast and accurate There are a few more features I might like, but I suspect they will appear later. Overall a great experience. September 3, 2014
    much better than default I was upset at first. I found that the "blacklist" email settings were for paying customers only. This violates anti-spam laws and I deleted the extension. I notified Yotpo and they let me know there is an "unsub" button tied to their email. So with confidence I was not violating federal laws I re-installed. I have been happy with it so far, I have generated a few new reviews and hope this will help me build up in the future. I am having one issue. The "#review" next to the star rating for each product on my homepage and product page do not do anything. I submitted a ticket and I assume i'll hear back soon enough. Besides this one issue everything was easy to get up and running and it looks nice. I would love the premium features, but I cannot justify the monthly sub at this time. August 19, 2014
    Simple. Powerful. Informative. From Sales to Support - Yotpo has been outstanding - and the Reviews extension integration was extremely easy. I spent time evaluating several, and Yotpo was the clear-cut winner. The on-site tools, the after-purchase emails and analytic reporting is very helpful. We have already seen a clear ROI in the first 2 weeks...need I say more?! Thank you YOTPO for an excellent Magento extension -and for making it easy to integrate - this is the way it is supposed to be :) August 18, 2014
    Great Extension Really love the customization for the free service. Upgrading to $30 a month there are a lot more features. August 14, 2014
    Excellent! The extention works great and the support is very friendly! August 13, 2014
    Excellent Very good review module. thank for sharing it free August 12, 2014
    Really easy to use and customers actually use it. This is a great plugin, its easy to use, customers actually provide us with reviews and it seems to generate good sales. August 1, 2014
    2 3 4 5 ... 14 next>>
    Q&A
    (19 Questions : 19 Answers)

    Product Q&A

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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_266920
    Customer avatar
    Does Yotpo offer SITE reviews too? instead of only products ...

    We like reviews of individual products ofcourse. But what we see as more important is a review of our whole store (just like external review sites offer today)

    (and also - what happens when a customer orders 3 products)

    SO, my question is: are site reviews possible?

    And on the same line possible per a badge on the frontpage?
    by
    seansan
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    1 year, 8 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26416689
    Customer avatar
    Answer: 
    Hi Seansan,

    Great questions!

    Regarding site reviews, we are launching this feature tomorrow! We're calling this feature "Testimonials", and it will allow you to 1) decide which reviews to show where, so that you can showcase your favorite reviews and drive visitors to whichever products you choose. 2) In addition, customers will be able to leave reviews for the service and shop itself, not just for the products sold. We're very excited about this feature and cannot wait to launch it tomorrow.

    When a customer buys multiple products in the same order, we send out up to 3 emails, at the time you set after purchase, asking her/him to review a single product in each email. The emails are sent out 3 days apart from each other. We've reached this logic after extensive testing, to produce the most amount of reviews for each shop as possible.

    Does this answer your questions? I'd love to hear your thoughts!
    by
    Yotpo
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    1 year, 7 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_266920
    Customer avatar
    Does Google pickup these reviews and show them online underneath the products search in google? (Google Rich Snippets)

    i.e. are rich snippets supported for Google to pick up (apart from the fact if Google finds these relevant)

    1. So do stars show up in regular search? (main site level)

    2. Do stars show up in Google per product item?

    3. Do stars show up in Google products?

    Many thanks. also the product looks awesome.
    by
    seansan
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    1 year, 8 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26416689
    Customer avatar
    Answer: 
    Hi Seansan,

    Thank you for these great questions, and for your excitement about our product. I'm glad you're pleased with its design :)

    We are currently hard at work adding support for Google Rich Snippets. This will enable Google to pick up the reviews and ratings that your products receive and show them in search results. We expect to launch this feature in the coming month, and are very excited about it as we realize how important this is.

    For the time being, we do provide a minisite solution, specifically for SEO purposes. Each time a review is left for one of your products, we load the user generated content onto a site in static html, that is easily crawlable by search engines. We then credit your specific product pages with the SEO credit gained from this content, which search engines love.

    Thanks!
    by
    Yotpo
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    1 year, 7 months ago
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    1 answer

    Instruction manual

    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_266920
    Customer avatar
    Is it possible to show the instruction manual? (this way we understand what installation implications and possibilities are) Thx!
    by
    seansan
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    1 year, 8 months ago
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    Customer avatar
    Answer: 
    Hi Seansan,

    Great question! We have example installation guides in our knowledgebase. I'm not allowed to post links in this answer, but it should be easy to find. Please let me know if you have any trouble locating it. Our installation is quite simple :)

    Thanks!
    by
    Yotpo
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    1 year, 7 months ago
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    1 answer

    Grouped Products

    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_188705
    Customer avatar
    Can we correct a review that is made on a grouped product. Right now the review wants to post on a hidden child product instead of the parent product.
    by
    rockgirl
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    1 year, 7 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Hello!

    For help with this, please contact our awesome Support team at support@yotpo.com.

    Thanks!
    by
    YotpoReviews
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    2 weeks, 3 days ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_155413
    Customer avatar
    Some Products are shown at 2 different shops in One Magento installation. Is it possible to show the same review on both shops?
    by
    henkvalk
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    1 year, 4 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Unfortunately this is not possible. I can mention that we are busy building functionality for multi-stores so that you can run multiple stores on the same Yotpo account.
    by
    YotpoReviews
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    1 year ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_361949
    Customer avatar
    Hi, is there a way for the customer to add his picture of this product when he wrote review for the product?
    if this extension cannot do this, can we modify the extension? which file should we modify?
    Thank you!
    by
    sophia82
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    1 year, 1 month ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Unfortunately it is not possible for a reviewer to add a picture to their review unless they decide to log into one of their social networks after submitting the review. It isn't possible to modify the extension to add this feature.
    by
    YotpoReviews
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    1 year, 1 month ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_361949
    Customer avatar
    Can you give an example site if possible?
    Thank you!
    by
    sophia82
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    1 year, 1 month ago
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    Answers

    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Unfortunately rich snippets don't work for site reviews.
    by
    YotpoReviews
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    1 year, 1 month ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_187
    Customer avatar
    Hi
    is your extension working with third party template except magento default template thanks
    by
    asif
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    1 year ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Yes, Yotpo works with templates other than the default Magento templates.
    by
    YotpoReviews
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    1 year ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27316648
    Customer avatar
    Hi there, many of my customers buy multiple products. So 10 of product X, 5 of product Y and 8 of product Z.

    I understand that, if a customer buys multiple products, your system sends out multiple emails - each one asking the customer to review one of those products.

    I'm concerned that my customers will get annoyed with multiple emails and that, whilst it might results in getting more product reviews in the short term, it might also give customers a negative impression of the site as a whole. As if my site is hassling them.

    Is there a way of limiting the number of emails so that, perhaps, only the first product they bought in that transaction is reviewed? Or something like that? That way only one email is sent to the customer?

    For me the lifetime value of the customer is more important than a single sale and anything that annoys them has to be avoided at all costs.

    Thanks!

    Ian.
    by
    jumpinjohnson
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    1 year ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Thank you for your question.

    We only send a maximum of 3 mail after purchase emails per order. You can read all the details here - http://support.yotpo.com/entries/24501958-Mail-After-Purchase-FAQ.

    You are also welcome to send an email to info@yotpo.com and mention that you would like to be able to control the number of emails that are sent out. We are currently building an advanced premium feature that will allow you to control this and you can be one of the first to get access to it.
    by
    YotpoReviews
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    11 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_25861207
    Customer avatar
    Hi,

    The plugin looks great so I'd really like to use it.

    I am using Magento 1.8. I've installed the plugin through Magento connect with version 2.0 .

    But I received the following fatal error:

    Fatal error: Class 'Yotpo_Yotpo_Model_Resource_Mysql4_Setup' not found in /var/www/vhosts/username/httpdocs/includes/src/Mage_Core_Model_Resource_Setup.php on line 234

    Any suggestions on how I can get this working? Thanks.
    by
    albal1
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    9 months ago
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    Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26093586
    Customer avatar
    Answer: 
    Hey albal1,

    So happy to hear you're trying out Yotpo!

    Please contact our brilliant and friendly support team at support@yotpo.com--they will know just what to do.
    by
    YotpoReviews
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    9 months ago
    -1point
    1out of 3found this answer helpful.
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