widgento

Login as Customer

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Allow magento admins with appropriate permissions to login to any customer area right from magento backend
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

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You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

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Overview

Login as Customer

Features list:
  • Admin users can login as customers from "customer view" pages in admin
  • There is an option to allow login as a customer right on the "order view" pages in admin
  • There is an access control option. Admin can assign to a specific role whether role users can login as customers.
  • Does not require to setup customer universal password, because password is less secure.
Compatible with Magento Community Edition ver. 1.7 and Magento Enterprise Edition 1.11.1.0, 1.12.0

Installed this extension? We need your feedback. Please, add your user review.

Got a question or issue? If ask with review we are not able to see your questions until review is approved (2-3 business days).
Please ask it here to get fast support:

Module discussion topic: http://www.magentocommerce.com/boards/viewthread/423528/
Support form: http://www.widgento.com/contacts/



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Release Notes

New features & fixes

2014-07-29 07:10:58
  • Version number: 1.1.0
  • Stability: Stable
  • Compatibility: 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1, 1.9
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

* Magento CE 1.9 and EE 1.14 compatibility
* New feature to track admin logins
* Added compatibility observers for thirtparty module developers
! Fixed the issue with old session data merging

Multistore fix

2014-01-16 09:43:35
  • Version number: 1.0.7
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

* Multistore fix

Multistore fix

2014-01-16 09:37:37
  • Version number: 1.0.6
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

* Multistore fix

Fix for customers imported without store link

2013-12-30 08:40:53
  • Version number: 1.0.5
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8, 1.8.1
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

* Fix for customers imported without store link
* CE 1.8.1 compatibility

1.4.x - 1.5.x fix

2013-11-15 09:26:02
  • Version number: 1.0.4
  • Stability: Stable
  • Compatibility: 1.4, 1.4.1.1, 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7, 1.8
You must be registered and logged in to get extension key.

Magento Connect 2.0

Magento Connect 2.0

* Minor fix for 1.4.x - 1.5.x branches
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Reviews

About the Developer

This extension was developed by and is supported by widgento

Login as Customer 4.5 5 33 33
Works great Had no trouble installing took 5 min then it just worked. Did not break register customer from one page check out as noted by others. August 14, 2013
Says it keeps need an update Hello, I have installed this and it keeps asking me to update to latest version. SpadarLogin 1.0.1 (stable) Login as Customer Is the version I have and it seems to be the latest also. Any idea on how to fix this? June 13, 2013
Breaks Registration on One Page Checkout When this is installed, customers unable to register new account at checkout. May 31, 2013
very usefull thanks this is very usefull and it works well !! it helps me to create orders with shipping methods that are not available in backoffice, only in front office (TNT) May 27, 2013
Looks pretty good Looks pretty good to me. I did notice that it appears to have an orphaned controller_action_predispatch event observer that (at one point probably) was attempting to phone home for updates. Not in love with that phone home strategy but looks like it may have since been attempted to be disabled. April 25, 2013
Great features!!! Simple to install. Simple to use. You need only to select the costumer in Barckend and click on Login as Costumer. The Frontend open in a new screen as the costumer. Very useful when you send by phone, for example. Very good!!! April 9, 2013
Very useful Useful extension to have - but had an issue when first installed. I got an error saying the database table widgento_login could not be found - and when I checked in phpMyAdmin it was not there - so I added it with: CREATE TABLE widgento_login ( `login_id` INT UNSIGNED NOT NULL AUTO_INCREMENT, `login_hash` CHAR(32) NOT NULL, `customer_id` INT UNSIGNED NOT NULL DEFAULT 0, PRIMARY KEY (`login_Id`) ) ENGINE = InnoDB; And it seems to be working fine now. Not sure why the table wasn't created - I used Magento Connect Manager. March 18, 2013
Excellent, the solution I was looking for. Thank you January 31, 2013
very easy to install...up and running in seconds January 31, 2013
Hello, I had installed on Magento 1.7.0.2, it is working very good, Thanks! December 26, 2012
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Q&A
(3 Questions : 5 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26786225
Customer avatar
For the customers that I created in the Admin or imported into my store, the "Login As Customer" buttons do not appear?

Does this only work for customers who make their own accounts on the frontend?
by
BVP156
-
11 months ago
+2points
2out of 2found this question helpful.
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Answers

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_338539
Customer avatar
Answer: 
The extension works fine for customers that are created in admin, registered in frontend and are imported to a store.

It may not work in case you use 3rd party extensions that handle customer sessions. Such as Facebook connect or something like customer activation. Please check whether you use ones to handle customer sessions.
by
widgento
-
11 months ago
0points
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26786225
Customer avatar
Answer: 
I explored this issue further and believe there is a strict data typing bug in Widgento/Login/Helper/Button.php

On line 57 you have:
if (!$adminSession->isAllowed('customer/login') || !Mage::helper('widgentologin')->getCustomerStoreId($this->_getCustomerId()))

Admin created customers return a 0 for store id which was being evaluated as false. When I changed this to the following, everything worked as it should:

if (!$adminSession->isAllowed('customer/login') || Mage::helper('widgentologin')->getCustomerStoreId($this->_getCustomerId()) === false)
by
BVP156
-
10 months ago
+1point
1out of 1found this answer helpful.
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27129507
Customer avatar
Answer: 
Just had the same issue and followed the mentioned advice. Perfect! Thanks for the help!

On line 57 you have:
if (!$adminSession->isAllowed('customer/login') || !Mage::helper('widgentologin')->getCustomerStoreId($this->_getCustomerId()))

Admin created customers return a 0 for store id which was being evaluated as false. When I changed this to the following, everything worked as it should:

if (!$adminSession->isAllowed('customer/login') || Mage::helper('widgentologin')->getCustomerStoreId($this->_getCustomerId()) === false)
by
wineisawesome
-
10 months ago
0points
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27248575
Customer avatar
When will this plugin work with version 1.8.0.0?
When I try update to 1.8.0.0 I See the following:

CONNECT ERROR: Package community/Mage_Core_Modules 1.8.0.0 conflicts with: community/SpadarLogin 1.0.1

I have installed the newest version of the plugin.

Your "Compatible with" does state 1.8, but it's clearly not working.

Kind Regards
Steven
by
stevenhook
-
1 year, 1 month ago
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_338539
Customer avatar
Answer: 
Hi Steven,

Now the extension supports Magento CE 1.8.0.0. You can get latest version
by
widgento
-
1 year ago
0points
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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26806596
Customer avatar
Is there a way to tell if an order was placed as the customer or as an admin logged as that customer?
by
jimmy_mac
-
1 month, 4 weeks ago
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Answers

Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_26806596
Customer avatar
Answer: 
Email response I received from the Widgento Dev team:

"Currently it does not differentiate customers and admins logged in as customers. I might implement orders tracking in further releases."
by
jimmy_mac
-
1 month, 4 weeks ago
0points
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