ebizmarts

ebizmarts - MageMonkey - Official MailChimp and Mandrill Integration

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FULL, FREE and SUPPORTED integration with MailChimp Email Marketing and Mandrill Transactional Emails
Compatible with:
This extension is currently unavailable on Magento Connect. Please contact the developer.

You will be re-directed to the developer's website to complete your purchase.

You must be registered and logged in to get extension key.
In order to get this extension, you must be logged in to the Magento Community. Click here to login or register.
In order to get this extension, you must have active Magento Go Store. Click here to create Go store.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
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Magento Connect 1.0 change

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Overview

ebizmarts - MageMonkey - Official MailChimp and Mandrill Integration

This extension provides full integration with MailChimp and Mandrill.
Need support? Click here
To Install configure and see most common troubleshootings visit our wiki

Features

  • Send transactional emails using Mandrill (free up to 12K emails/month)
  • Support for Autoresponders emails (customer birthday, related products, product review, no customer activity)
  • Support for Abandoned Carts Recovery via Mandrill
  • Adds ECommerce360 integration
  • Supports multiple MailChimp email lists
  • Supports multiple interest groups
  • Allows sending additional Customer data to MailChimp as Merge fields
  • Supports WebHooks to keep subscriptions in sync in both, Magento and MailChimp. In example, unsubscribe the user from Magento's email list when they unsubscribe on Mailchimp's site.
  • Double opt-in support
  • Allows to force subscription on Checkout
  • Support for batch sync of subscribers from Magento to MailChimp and vice versa
  • Supports Magento CE v1.4.2.0 and up to v1.9
  • Supports Magento EE v1.9 and up to v1.14
Release Notes

Fixes for abandoned cart

2013-03-20 14:30:29
  • Version number: 1.1.4
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

- Fix for abandoned cart multi store management
- Fix for abandoned cart not send email for a quote who has an order posterior from the same customer

Support for mandrill attachments

2013-03-18 17:36:37
  • Version number: 1.1.3
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Support for mandrill attachments

Fixes for abandoned cart

2013-03-15 22:47:52
  • Version number: 1.1.2
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

- Fix for abandoned cart, coupon qty > 1 for the same product
- Fix for abandoned cart, customer name in email
- Fix for abandoned cart, cart content in email
- Fix for database with prefix

Fixes for abandoned cart

2013-03-12 14:37:01
  • Version number: 1.1.1
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

Adding start date for abandoned cart

Bug fixes and abandoned cart

2013-02-19 19:12:46
  • Version number: 1.1.0
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1, 1.6.2.0, 1.7
You must be registered and logged in to get extension key.
You must choose from Magento Connect Version 1.5.1.0 or 2.0.
Learn more

Magento Connect 1.0 change

bug fix
Add abandoned cart(beta)
Reviews

About the Developer

This extension was developed by and is supported by ebizmarts

ebizmarts - MageMonkey - Official MailChimp and Mandrill Integration 4.7 5 135 135
Subscriber's email id is not sychronised between magento and mailchimp I have install and configure this extension in my magento store. Put the api key according to their instruction. When I have tried to subscribed newsletter it save email id to magento's newsletter subscription but not save it in to my mailchimp. October 1, 2014
Great Customer Service Although this extension is not we have in mind. Their customer service is great and they are very responsive. Kudos to their team. September 24, 2014
So Far so Good Installed and working within 20 minutes, includes sign up to mailchimp and Mandrill - I haven't started sending any emails yet but have se6t up the auto responder which looks excellent! September 21, 2014
Demolished myinstallation Why do you guys only allow install throu magento connect?!?!?! it demolished my custom magento installation. When you allow for self install outside of magento connect...let me know. (We are a well established brick and morter retailer, and I have 10 years experience with magento CE and custom modules.) Until then this is a poor module delivery for the installer September 8, 2014
Cant install Hi I tried to install the app with the key it failed "Magento Connect 2.0".. Downloaded the zip file and it also failed.. Please help !!! September 8, 2014
Great and super fast support! I posted a message on the MageMonkey support forum and received a reply right away. Great and fast follow up support via email. A+++ September 2, 2014
Great extension, superb support If you use MailChimp, I believe this extension is pretty much essential to ensure email subscription statuses stay synchronised across both systems. It also offers 'value-add' functionality like MC's 'Ecommerce360' reporting, which is activated by simply enabling a single config setting, and will then allow you to send personalise email campaigns based on purchase history etc. We had one minor tweak we required to this (to report all transactions in the website base currency), contacted ebizmarts support, and they provided a patch to sort this within a few days. Great extension, friendly and very helpful support, highly recommended. August 26, 2014
Great product and Great Support Fantastic product and the support is top class. We had a problem with the plugin working with Ekomi Review centre. Gonzalo in support re wrote the plugin for us and with some back and forth got it working in no time at all. August 21, 2014
Ideal Good codebase and good support. Module works as expected with little-to-no fuss or problems. August 12, 2014
Missed a feature I use this extension since it first release and it works very well. A monthes ago e realize that when this extension is activated the succes subscription email from magento didn't sent. Can you fix this? BTW, the best extension for free in magento connect. Good job guys. July 26, 2014
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Q&A
(65 Questions : 73 Answers)

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Avatar Image Url:: http://www.magentocommerce.com/images/avatars/uploads/avatar_27404492
Customer avatar
Whenever I attempt to install the extension in Magento 1.8 I get the following error:

Checking dependencies of packages
Starting to download Ebizmarts_MageMonkey-1.1.20.tgz ...
...done: 460,207 bytes
Installing package community/Ebizmarts_MageMonkey 1.1.20

CONNECT ERROR: Failed to open file /var/www/downloader/.cache/community/Ebizmarts_MageMonkey-1.1.20/app/design/adminhtml/default/default/template/ebizmarts/autoresponder/system/config/review/fieldset/
by
bobbymelbourne
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9 months ago
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Answer: 
Hi Bobby, thanks for posting!
This could be due to folder permission in the downloader. If your permissions are OK, I'd suggest that you download the module from our Store, so you can get a copy of the module.

If you need assistance on doing that, please leave us a thread in our forum. We'll be glad to help you installing MageMonkey!

Best regards,
by
ebizmarts
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9 months ago
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i have just updated this extension to Version 1.1.20.
But after that when i click to "Autoresponder Emails" button. it is showing following error.

Fatal error: Call to a member function toOptionArray() on a non-object in /home/lokalart/public_html/includes/src/Mage_Adminhtml_Block_System_Config_Form.php on line 463

kindly help me to solved it out.

Thanks & Regards
Vishal Nyati
by
nyati
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8 months ago
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Answer: 
Hi Vishal, thanks for your contact
Seems that you have System / Tools / Compilation enabled.
Every time you install any extension, you need to disable the Compiler.

In your case, you'll need to disable your Compilation, delete all your files in "/includes/src/", and enable it back.

Look into our wiki about how to Prepare your Magento to install MageMonkey.

If you need further assistance, don't hesitate and drop us a thread in our forum!

Kindest regards
by
ebizmarts
-
8 months ago
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Hi,

Great extension. I am having one problem with is that there are 2 checkboxes showing up on the checkout page instead of just one. One of them doesn't work, the other works fine. Could you tell me how to get rid of the 1st checkbox so I am left with one correct one.

Thanks
by
marievdb
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8 months ago
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Customer avatar
Answer: 
Hi Marievdb, thanks for your contact!
Could be possible that you're using a checkout extension? MageMonkey adds your configured lists in step5 of OnePage Checkout, maybe you've more than one list configured? This boxes are added by "base/default/layout/magemonkey.xml" handler <checkout_onepage_review>, which renders "magemonkey/checkout/subscribe.phtml" file.

If you need further assistance, please drop us a thread in our forum so we can share code and shots!

Hope this info helps!
by
ebizmarts
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8 months ago
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hi, if i send mail from newsletter then its status from the backend shows unconfirmed. what to do kindly help me out fast
by
nidhi123456
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8 months ago
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Answer: 
Hi there, thanks for your contact
Seems that you've double opt-in configured: System/Configuration/Customer/Newsletter/Need to Confirm = Yes.

This means that subscriber has received an email to "Confirm subscription".
If Subscriber is showing as "Unconfirmed" means that he didn't click in the email to confirm.

If you experience any trouble with this flow, please drop us a thread in our forum

We'll be glad to help !

Bests,
by
ebizmarts
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8 months ago
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hello,

I have installed extension.. newsletter confirmation is opted 'Yes' From the backend.. subscription mail is also going.. but user's status is still 'Unconfirmed'.

Can you tell me where i am going wrong..

Thanks in advance
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nidhi123456
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8 months ago
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Answer: 
Thanks for your contact!
If you're finishing Confirmation process, and getting the "welcome/thanks for your subscription" and your Customer is still 'Unconfirmed', means that MailChimp is not been able to send you this update, and your trouble probably is in your Webhooks.
Remember that MageMonkey needs to be installed on a public environment in order to get Webhooks working properly (means no apache validation or password in your store).

Double check if your MailChimp Webhook is OK in your List (MailChimp/Lists/<your_list>/Settings/Webhooks).

Otherwise, please drop us a thread into our forum so we can help you address this trouble.

Best regards,
by
ebizmarts
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8 months ago
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Customer avatar
Every time we send out a email we get about a dozen "Mailchimp Cleaned Emails" notifications. How do we turn this off?

I tried the config setting, "Enable Log: No" but this didn't have the desired effect.
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BVP156
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8 months ago
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Answer: 
Hi bvp156, thanks for your contact

You'll need to go to file: /app/code/community/Ebizmarts/MageMonkey/Model/Monkey.php
And comment lines, around 111:
$this-> _getInbox()-> setTitle($text)-> setDescription($text)-> save();

Best regards
by
ebizmarts
-
7 months ago
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Is there anything I can do to stop Mandrill sending duplicate e-mails? Even when I save a comment (checking to notify customer) the email is sent twice.
by
Ricardo_Martins
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7 months ago
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Answer: 
Hi Ricardo, thanks for posting!
It seems that could be related to another SMTP module/extension that may be extending the Email/Template.php model.

We're already following up your thread #10168 about this case, thanks for using our forum!
by
ebizmarts
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7 months ago
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1 answer

Multiple usernames?

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Hello, we have a single Magento installation with multiple websites and a separate Mandrill account for each site for accounting purposes. Is there a way to set the username for each site, as we do not see an option to update the username after it's been entered? If not, is there going to be support for different accounts for different websites/stores/views in the future? Thanks.
by
doubleollc
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7 months ago
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Answer: 
Hi Doubleollc, thanks for your contact !

If you need to assign different MailChimp Accounts into MageMonkey, you need to change the "Configuration Scope" and assign your MailChimp Account Api Key to each Website/StoreView.

If you still can't do it, please drop us a thread in our forum so we can help you!

Best regards,
by
ebizmarts
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6 months ago
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Magento Connect Manager ver. 1.7.0.1

Paste extension key to install: magento-community/Ebizmarts_MageMonkey

I get: "Cannot connect to host: magento-community"

and it won't install. What can I do?
by
sheishi
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7 months ago
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Answer: 
Hi Sheshi, thanks for you contact!
Ensure that you're usning MagentoConnect 2.0 key

If you still can't install it, please download it from our Store!
Or drop us an email contact so we can share with you the Store's direct url (can't paste urls in here)

Best regards,
by
ebizmarts
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6 months ago
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I have a promotional popup that generates a coupon for the subscriber. I have the code that would include it in magenta's confirmed email but I would like to include it in the MC generated confirmed email. Is there anyway to do that?
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tblueweb
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6 months ago
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Answer: 
Thanks for your contact tblueweb!
If that code is a fixed code (not autogenerated), you can edit your MC template from your List (List / Settings / Signup Forms/General Forms/), and change the template: Final "Welcome" Email

But if that code reuses/extends Magento, MC won't connect to your Magento to process it.

If you still have questions or want to keep thinking in other ways to achieve this, please drop us a thread in our forum so we can talk in deep about your technical scenario/workflow.

Bests,
by
ebizmarts
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6 months ago
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1 answer

Next API Upgrade?

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Hey guys,
When do you foresee upgrading the plugin to work with the 2.0v API?
Cheers,
Konstantin
by
augsteyer
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6 months ago
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Answer: 
Hi Konstantin,
Thanks for your question and interest in MageMonkey!

We're working now on new features and fixes.
This API upgrade will be launched in conjunction with the MageMonkey version for Magento2

Best regards,
by
ebizmarts
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6 months ago
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hello,
I got the error message on monkey.log as follows:

2014-04-15T09:12:00+00:00 DEBUG (7): Array
(
[0] => WebHook Key invalid! Key Request: ba9c2e311d4f138c. My Key: ba9c2e311d4f138c
[__pid] => 2655
)

I set the webhook url in maichimp. I am not sure whether it's okey for this extension. thank u
by
davie
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6 months ago
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Answer: 
Hi Davie, thanks for your contact
This is an info message, we'll need to change that message since not always there's a trouble with your key.
Despite of that, we've a section that covers this in our wiki if you'd like to check

Best regards,
by
ebizmarts
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6 months ago
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On console, following is displayed:
CONNECT ERROR: Failed to open file /magentoroot/downloader/.cache/community/Ebizmarts_MageMonkey-1.1.20/app/design/adminhtml/default/default/template/ebizmarts/autoresponder/system/config/review/fieldset/

If I look at the folder it exists, but doesn't contain anything. Running on Ubuntu and apache has all the access rights for the folders.
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tenemesys
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5 months, 2 weeks ago
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Answer: 
Hi tenemesys, thanks for your contact!

I believe you'll need to run a manual install, you can download the extension for FREE from our Store.

If need any other assistance please drop us a thread in our forum, we'll be glad to help in any other matter.

Sorry for the inconveniences that this may have caused you.

Best regards,
by
ebizmarts
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5 months, 2 weeks ago
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HelloMagento12
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4 months, 2 weeks ago
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Answer: 
Hi there!
Yes, it's compatible with latest 1.9.0.1

Bests,
by
ebizmarts
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4 months, 2 weeks ago
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I'm thinking no because I installed on a clean 1.9.1 and I got the following error. Had to uninstall to save work on store.
Exception during cache and session cleaning: Error in file: "/magento/app/code/community/Ebizmarts/Autoresponder/sql/ebizmarts_autoresponder_setup/mysql4-upgrade-0.1.3-0.1.4.php" - SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '9-General' for key 'UNQ_EAV_ATTRIBUTE_GROUP_ATTRIBUTE_SET_ID_ATTRIBUTE_GROUP_NAME'
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HelloMagento12
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4 months, 2 weeks ago
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Answer: 
Hi HelloMagento12,
Yes it works with 1.9.1.
That's a trouble that some Users experienced.
Please visit our wiki, in the Autoresponder / Troubleshooting section, there's an item exclusively for that trouble (I'm sorry, can't publish direct url in here).

Otherwise drop us a contact using our site or send us a PM and we'll help you right away

Best regards,
by
ebizmarts
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4 months, 2 weeks ago
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Hi guys,

First of all, thank you for this amazing extension!

The extension is working fine for the newsletter subscription box in my footer.

But my problem is that I enabled the newsletter subscription at checkout (unchecked by default) and it's sending the standard magento confirmation email and the email address is not registered in mailchimp list.

Thanks
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boutiqueluv
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3 months, 2 weeks ago
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Answer: 
Thanks for your feedback!
Would you mind to drop us a thread in our forum?
This could be due to a couple of things that we'd need to check...
for ex.
- you're using a custom theme and process is not being captured by MageMonkey (because magemonkey is not present/loaded)

Best regards,
by
ebizmarts
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3 months, 2 weeks ago
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I an trying to configure this, and when I enter the API key I am getting this error=

"Invalid Mailchimp API Key: [My API] . You are accessing the wrong datacenter - your client library may not properly support our datacenter mapping scheme."

How do I resolve this?
by
jenza
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3 weeks, 5 days ago
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Answer: 
Hi,

thanks for choosing MageMonkey.
The datacenter is determined in the API key with the last part, p.e. for API key xxxxxxxxxxxx-us7 the datacenter is us7. So, i recommend verify your API key.

Best
by
ebizmarts
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3 weeks, 4 days ago
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Like the topic says, the import/export actions are stuck on IDLE and when I tried to add a person to the newsletter from the site, it wasnt copied to the mailchimp list.
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jenza
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3 weeks, 4 days ago
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Answer: 
Hi Jenza,

thanks for choosing MageMonkey.
If you wish you can post your issue in the forums (see the overview page) and we will be pleased to help you

Best
by
ebizmarts
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3 weeks ago
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by
agarwalrashmi
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2 months, 1 week ago
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Answer: 
Hi,

thanks for considering MageMonkey.
If you only wish send email, Mandrill is so easy to configure, you only need to enter your API Key
You can find more information in our wiki at http://wiki.ebizmarts.com

Best regards
by
ebizmarts
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2 months, 1 week ago
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Hi,
I have tried to install the mandrill extension but i am getting the following error, can you please advise what i need to do to resolve this? Thanks

Exception during cache and session cleaning: Error in file: "/home2/cosy/public_html/app/code/community/Ebizmarts/Autoresponder/sql/ebizmarts_autoresponder_setup/mysql4-upgrade-0.1.3-0.1.4.php" - SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '22-General' for key 'UNQ_EAV_ATTRIBUTE_GROUP_ATTRIBUTE_SET_ID_ATTRIBUTE_GROUP_NAME'
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cliffthefiddler
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2 months, 1 week ago
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Answer: 
Hi Cliff,

thanks for choosing MageMonkey.
See our wiki at http://wiki.ebizmarts.com/configuration/troubleshooting

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ebizmarts
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2 months ago
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pratikbhatt
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3 weeks ago
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Answer: 
Hi pratikbhatt.

Thanks for choosing MameMonkey.
Waht dou you mean with "from magento dashboard"?
If you refer to send the Mailchimp campaign from the magento dashboard, the response is no, you must manage your campaigns from Mailchimp

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ebizmarts
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2 days ago
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Hello, I sent a test campaign and ordered a product from the email, but it's not appearing in Magento or Mailchimp.
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MDFMattK
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3 days ago
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Answer: 
Hi MDFMatt,

thanks for choosing MageMonkey.
If you wish you can post your issue in the forums (see the overview page) and we will be pleased to help you

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ebizmarts
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2 days ago
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Hello,

I installed the extension "ebizmarts - MageMonkey" to support Mailchimp in my Magento 1.7.0.2 store. (http://www.magentocommerce.com/magento-connect/ebizmarts-magemonkey-official-mailchimp-and-mandrill-integration.html)

Unfortunately, I had some troubles with a module I developed before, therefore I need your help.

USUAL BEHAVIOR (production env, MageMonkey disabled):
http://www.arenawaterinstinct.com/fr_fr/storelocator/

TROUBLES (staging env, MageMonkey enabled):
http://1up.arenawaterinstinct.com/fr_fr/storelocator/

I try to make it simple: when I make an AJAX call, it crashed usually and I got an error similar to:

2014-08-19T08:16:02+00:00 ERR (3): Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/1up.arenawaterinstinct.com/httpdocs/app/code/local/Cosmo/Groupedajax/controllers/AjaxController.php:31) in /var/www/vhosts/1up.arenawaterinstinct.com/httpdocs/errors/processor.php on line 360 2014-08-19T08:16:02+00:00 ERR (3): Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/1up.arenawaterinstinct.com/httpdocs/app/code/local/Cosmo/Groupedajax/controllers/AjaxController.php:31) in /var/www/vhosts/1up.arenawaterinstinct.com/httpdocs/errors/processor.php on line 361

(always twice)

I checked the files named in the error log:

- in "AjaxController.php" line 361 I return a "echo json_encode($_data);", that's not here the problem
- "processor.php" is the original one in Magento installer 1.7.0.2

I try many solutions, but before everything worked fine, either if I disable your extension now.
Can you understand why?
by
amontalti
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2 months ago
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I have been able to successfully integrate the extension. But when I add a new customer on magento interface and place a order than customer is subscribe on magento admin but not in mailchimp admin. I have already set an email template in mailchimp in magento and tested that cron is working fine. Please suggest onthis, that what changes need to be done or what may the probable issue.

Thanks
by
magento123
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1 week ago
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Currently your extension fails to install correctly if the Magento installation you are working with has a database table prefix. This is because the file: app\code\community\Ebizmarts\MageMonkey\sql\monkey_setup\mysql4-upgrade-1.1.23-1.1.24.php does not use the getTable function.

Could this be fixed for future use?

Many thanks
by
emminee
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2 days ago
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