Canned Response

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This extension provides the ability to create predefined messages to send as order comments.
Compatible with:
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Canned Response

This extension is guaranteed to work with Magento Versions:

  • Community 1.5, 1.6, 1.7, 1.8
  • Enterprise 1.10, 1.11, 1.12, 1.13

Magento Connect Enterprise Developer

This extension comes with an administration area to add, edit and delete custom messages. These messages are then accessible through a dropdown by the order comments field on the order detail view. This gives you a process to quickly respond to customer orders, save and deploy repetitive custom responses to customers, and can also be used strictly for internal use of comment orders.

New in 1.1.0! Now you can see which admin user left the comment, for easier lookup of the order history data. The admin user's full name is displayed directly underneath the comment for all new comments going forward.

By purchasing this extension you also have the ability to fully customize the underlying code to handle your specific business needs. Code is fully-documented and follows Magento's and Zend Framework's Coding Guidelines & Standards.

Release Notes

1.1.1 (Released JAN-30-2014)

2014-01-31 03:09:13
  • Version number: 1.1.1
  • Stability: Stable
  • Compatibility: 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.10, 1.11, 1.11.1, 1.12, 1.13, 1.13.1
- Bugfix: Delay with large recordset of orders

1.1.0 (Released APR-12-2012)

2012-04-12 15:34:49
  • Version number: 1.1.0
  • Stability: Stable
  • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,,,,, 1.10, 1.11, 1.11.1
- Add the user name to comments so the user who posted the comment can be identified.

1.0.2 (Released MAR-09-2012)

2012-04-12 15:34:14
  • Version number: 1.0.2
  • Stability: Stable
  • Compatibility: 1.4,, 1.4.2, 1.5, 1.6, 1.6.1,,,,, 1.10, 1.11, 1.11.1
- Database records do not correctly auto-increment in versions less than 1.6.0.

1.0.1 (Released MAR-08-2012)

2012-03-08 15:35:03
  • Version number: 1.0.1
  • Stability: Stable
  • Compatibility: 1.4.2, 1.5, 1.6, 1.6.1,,, 1.10, 1.11, 1.11.1
- Fix to make compatible with Magento

1.0.0 (FEB-29-2012)

2012-03-01 04:10:27
  • Version number: 1.0.0
  • Stability: Stable
  • Compatibility: 1.6.1,, 1.11, 1.11.1
Initial release

About the Developer

This extension was developed by and is supported by markoshust

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